ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,967)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,967)

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5 Star

98%

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Jason and his team made the process super easy, I highly recommend him 5 stars !!!

Reply from Jason Helmintoller

August 21st, 2025 07:15 PM

Jessica, thank you for your enthusiastic feedback. I'm delighted to hear that you found the process easy and would highly recommend me. Your satisfaction is my top priority, and it's rewarding to know that my efforts helped make your experience...

Between Ms Sherri and Ms Rashon made my experience with first time buyer appt of info but these Ladies were on it. Great service time respect patience and show some much love in helping me through out the whole process I would highly recommend...

Reply from Sheri Wall

January 16th, 2026 03:03 PM

I enjoyed working with you. Thanks for the great feedback.

Great communicatio!

Reply from Wally Andrus

August 21st, 2025 05:05 PM

I truly appreciate your feedback, Tyler. Communication is key in ensuring a smooth process, and I'm glad to hear that stood out for you. If you ever have more questions or need assistance, don't hesitate to get in touch. Thank you for your...

David is good at what he does. Very knowledgeable and patient to take the time and walk you through the whole process from start to finish. Good advice and overall great experience working with David and his team!! Thanks again and keep up...

Reply from David Ragosta

August 21st, 2025 04:16 PM

Thank you, Shane, for your generous words. I'm glad to hear that my guidance and patience made your experience a positive one. It's important to me that you felt supported throughout the entire process. I appreciate your recognition of both...

Jason explored our options and helped us find the right loan for our first home! Thank you, Jason!

Reply from Jason Helmintoller

August 21st, 2025 02:22 PM

Jessica, thank you for sharing your experience. I'm thrilled to hear that I could assist you in exploring your options and finding the right loan for your first home. It's always rewarding to help someone take such an important step. If you...

Courteous and professional service. All communication was done in an efficient and timely manner. Dave did an outstanding job with executing my mortgage.

Reply from Dave Walker

August 21st, 2025 01:39 PM

I'm grateful for your kind review, Delia. It's great to know that you found the service both courteous and professional. Efficient and timely communication is something I prioritize, so I'm pleased to hear it was effective for you. Thank you...

Everything,

Reply from Deanna Johnston

October 13th, 2025 07:57 PM

Thank you for your review, George. If there's anything more I can assist you with, please feel free to reach out to me.

Sheri was great! Great communication threw out the process

Reply from Sheri Wall

October 18th, 2025 06:55 PM

Thank you for your kind words! I’m glad to hear the communication made a positive difference for you. It was a pleasure working with you, and I’m always here if you need anything in the future!

Sheri is on top of her clients. Wished i can do above excellent but great would have to do. Kept me up to date on the process and unfortunately for me. Relied on her for things i didnt understand. Was a long process but we made it there!

Reply from Sheri Wall

January 16th, 2026 03:03 PM

Thank you for the 5-Star review. If you need anything, feel free to give us a call.

From application to closing, David Orr was on top of my loan application and kept me informed daily of what needed to be completed along with what I needed to provide. The Alcova's web portal for the application and process was easy to understand...

Reply from David Orr

August 18th, 2025 01:44 PM

Thank you James! It was a pleasure to have worked with you.

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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