Carolyn Cole
Sr. Loan Officer | NMLS# 161385 |TN: 121683
Proudly servicing the communities and clients of Tennessee’s Premier Real Estate Agents. A veteran in the industry with over 30 years experience. Accomplishments include numerous production awards, Past President TNAMP, Board of Directors a... Show More
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Business Hours
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8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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closed
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Reviews from Web
Carolyn did everything needed to make our lan experience easy and smooth
Reply from Carolyn Cole
June 2nd, 2025 06:41 PM
I'm thrilled to hear that your loan experience was easy and smooth. It was a pleasure to assist you, and I appreciate your kind words.
MS. COLE CLOSED THIS DEAL ON TIME EVENTHOUGH THE APPRAISAL WAS RECEIVED THE DAY BEFORE CLOSING. CAROLYN KEPT ME INFORMED EVERY DAY THROUGH THIS PROCESS. SHE WAS UNDERSTANDING, PATIENT, AND ON TIME. HER KNOWLEDGE OF MORTGAGE LENDING IS EXCEPTABLE....
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Reply from Carolyn Cole
May 30th, 2025 03:42 PM
I'm thrilled to hear that we could close the deal on time and that you felt well-informed throughout the process. Your kind words about my understanding, patience, and punctuality are truly appreciated. Thank you for recognizing my commitment...
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Good job , liked working with you
Reply from Carolyn Cole
May 8th, 2025 03:03 PM
I'm glad to hear that you enjoyed working with me, Keith. Thank you for your feedback and for choosing Highlands Residential Mortgage, Ltd. If you need any further assistance, feel free to reach out.
Great explanation of everything for us as first time home buyers
Reply from Carolyn Cole
May 3rd, 2025 12:42 PM
I'm glad to hear that the explanations provided were helpful to you as first-time home buyers. It was a pleasure assisting you through the process. If you have any more questions or need further assistance, please don't hesitate to reach out....
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Carolyn is the most wonderful loan officer. She made this whole experience so smooth for us. I would recommend her to anyone.
Reply from Carolyn Cole
March 31st, 2025 04:19 PM
I'm delighted to hear that your experience was smooth and positive. It was a pleasure assisting you, and I truly appreciate your recommendation.
Carolyn was a pleasure to work with. Communication was key and she did an excellent job.
Reply from Carolyn Cole
March 31st, 2025 01:55 PM
I'm thrilled to hear that you had a positive experience working with me. Effective communication is a priority, and I'm glad I could assist you successfully. Thank you for your kind words.
Carolyn ultilizes her experience and expertise to ensure not only her client understands whats going on but has great communication with her real estate partners as well.
Reply from Carolyn Cole
February 28th, 2025 06:53 PM
Thank you so much, Eric, for your kind words and for taking the time to leave this review. I'm really glad to hear that you felt well-informed and supported throughout the process. Ensuring clear communication and a smooth experience for my...
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Carolyns knowledge and expertise made my
3 rd time using Highland a great experience.
I will recommend all my friends and family to
carolyn.
Reply from Carolyn Cole
February 6th, 2025 12:37 PM
Joseph, thank you so much for your kind words! I'm thrilled to hear that your third experience with Highlands was a great one, and that my expertise contributed to that. I truly appreciate your recommendation and look forward to assisting your...
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Communication was great and the transaction was smooth .
Reply from Carolyn Cole
January 24th, 2025 05:49 PM
I'm delighted to know that you found our communication satisfying and the transaction smooth, Renee. Your positive feedback is appreciated and it motivates me to ensure our customers have an excellent experience with Highlands Residential Mortgage,...
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Great communication made the process easy and understandable
Reply from Carolyn Cole
January 24th, 2025 11:29 AM
I'm thrilled to hear your positive feedback, Terry! It's wonderful to know that you found the communication effective and the process easy to understand at Highlands Residential Mortgage, Ltd. It's always my goal to ensure a seamless and informative...
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About
Proudly servicing the communities and clients of Tennessee’s Premier Real Estate Agents. A veteran in the industry with over 30 years experience. Accomplishments include numerous production awards, Past President TNAMP, Board of Directors and Treasurer WCR Sumner County Chapter. The team is committed to finding the right loan for you, closing loans on time, every time where your family and future is our focus. Always with a personal touch.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 161385,TN: 121683
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