Hendersonville, Hendersonville, TN
A Higher Standard of Lending
Hendersonville, TN
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
The communication was excellent. You all walked me through every step of the process. Thank you!
Reply from Carolyn Cole
June 8th, 2026 06:53 PM
Thank you, Kim It was my pleasure, and I enjoyed working with you. Best wishes in the new home and if you know anyone else that could benefit from my services. I would appreciate you passing along my information. If you need anything I'm a...
read more
for
Carolyn is an experienced loan officer She has helped several of my clients and has always done a great job
Reply from Carolyn Cole
June 8th, 2026 05:57 PM
Thank you Hope! I appreciate the review and always love working with you and your clients ...
Randal went above and beyond
SIMPLY THE BEST
Reply from Randall Leonard
June 4th, 2026 08:22 PM
Jackie, I'm grateful for your kind words. It's wonderful to hear that you had a positive experience. Thank you for choosing me at Highlands Residential Mortgage, Ltd.
Very nice and pleasant to work with while being informative and helpful with all our questions.
Reply from Melissa Luman Phillips
June 4th, 2026 06:04 PM
Conrad, I'm pleased to hear that you found our interactions informative and helpful. It's important to me to provide a nice and pleasant experience while addressing all your questions. If there's anything else you need, feel free to reach out....
read more
Consistent and timely communications
Reply from Melissa Luman Phillips
May 14th, 2026 02:51 PM
Joseph, I'm glad to hear that you appreciated the consistent and timely communications. It's important to me that I provide a seamless experience. If you have any more questions or need further assistance, feel free to reach out.
for
Great communication! easy process! Quick closing!
Reply from Carolyn Cole
April 22nd, 2026 04:59 PM
I'm grateful for your positive feedback, Cherie. It's appreciated to know that the communication and process met your expectations, and that we were able to close quickly. If you need any further assistance or have questions in the future,...
read more
for
Fast friendly service
Reply from Carolyn Cole
April 21st, 2026 08:50 PM
Thank you, Doug, for your kind words. I'm pleased to hear that you appreciated the fast and friendly service. If there's anything else I can assist you with at Highlands Residential Mortgage, Ltd., please feel free to reach out.
Melissa was amazing to work with a very knowledgeable!
Reply from Melissa Luman Phillips
April 13th, 2026 08:32 PM
I'm glad to know you found my expertise helpful, Patricia. It was a pleasure working with you. If you have any more questions or need assistance, please don't hesitate to reach out.
for
Very responsive, professional and friendly
Reply from Carolyn Cole
March 24th, 2026 04:46 PM
I'm glad you found my approach both professional and friendly, Stacey. Being responsive is a key part of helping my clients with their needs at Highlands Residential Mortgage, Ltd. If you have any further questions or require assistance, feel...
read more
for
She was responsive and answered my buyers ans my questions every time.
Reply from Carolyn Cole
March 23rd, 2026 06:07 PM
I appreciate you taking the time to share your experience, Sarah. It's important to me to be responsive and make sure all your and your buyers' questions are addressed. If there's anything further you need or any other way I can assist you...
read more
10 of 1020
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
0 Professionals at Hendersonville
Search
Filters