Hendersonville, Hendersonville, TN
A Higher Standard of Lending
Hendersonville, TN
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
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Reviews from Web
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Carolyn made lending process extremely easy. She was attentive and maintained great communication throughout the entire process. She was clear on expectations and performed in a timely manner. I'm looking forward to working with her again!
Melissa was very intentional with all of the information needed & helped us understand each aspect! She was very communicative, receptive to any questions or feedback and was very quick to respond! We felt very taken care of.
Melissa was absolutely amazing! She was available all hours of the day and helped us with every question we had!
Reply from Melissa Luman Phillips
June 29th, 2026 04:39 PM
Bryanna, I'm grateful for your kind words. It was my pleasure to be available and assist you with all your questions. If there's anything more you need, please don't hesitate to reach out.
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Carolyn was great to work with. Very efficient and able to close early!
Reply from Carolyn Cole
June 22nd, 2026 09:27 PM
Thank you Kina for my review. I look forward to working with you again
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Carolyn knew how to answer every question we had and was patient with us she got everything done very quickly
Reply from Carolyn Cole
June 22nd, 2026 09:29 PM
Thank you for my review. So excited for you both! You were great to work with and I appreciate you all so much
Melissa, kept me and the buyer informed by email, text and calls every step of the loan process. She and the support staff were very professional. Would highly recommend Melissa at Highland Mirtgage.
Reply from Melissa Luman Phillips
June 19th, 2026 08:15 PM
Diana, I'm grateful for your kind words and recommendation. Keeping you and the buyer informed throughout the loan process is a priority for me, and I'm pleased to hear that my team and I met your expectations. If there's anything more I can...
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The communication was excellent. You all walked me through every step of the process. Thank you!
Reply from Carolyn Cole
June 8th, 2026 06:53 PM
Thank you, Kim It was my pleasure, and I enjoyed working with you. Best wishes in the new home and if you know anyone else that could benefit from my services. I would appreciate you passing along my information. If you need anything I'm a...
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Carolyn is an experienced loan officer She has helped several of my clients and has always done a great job
Reply from Carolyn Cole
June 8th, 2026 05:57 PM
Thank you Hope! I appreciate the review and always love working with you and your clients ...
Randal went above and beyond
SIMPLY THE BEST
Reply from Randall Leonard
June 4th, 2026 08:22 PM
Jackie, I'm grateful for your kind words. It's wonderful to hear that you had a positive experience. Thank you for choosing me at Highlands Residential Mortgage, Ltd.
Very nice and pleasant to work with while being informative and helpful with all our questions.
Reply from Melissa Luman Phillips
June 4th, 2026 06:04 PM
Conrad, I'm pleased to hear that you found our interactions informative and helpful. It's important to me to provide a nice and pleasant experience while addressing all your questions. If there's anything else you need, feel free to reach out....
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
0 Professionals at Hendersonville
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