Carolyn Cole
Sr. Loan Officer | NMLS# 161385 |TN: 121683
Proudly servicing the communities and clients of Tennessee’s Premier Real Estate Agents. A veteran in the industry with over 30 years experience. Accomplishments include numerous production awards, Past President TNAMP, Board of Directors a... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
She was responsive and answered my buyers ans my questions every time.
Reply from Carolyn Cole
March 23rd, 2026 06:07 PM
I appreciate you taking the time to share your experience, Sarah. It's important to me to be responsive and make sure all your and your buyers' questions are addressed. If there's anything further you need or any other way I can assist you...
read more
Carolyn takes pride in what she does for her clients. She is a great communicator and a wonderful person. I highly recommend her to anyone needing a mortgage lender.
Reply from Carolyn Cole
March 3rd, 2026 03:38 PM
Receiving your recommendation means a lot to me, Debbie. I'm very pleased to know that you valued the communication and my approach. It’s important to me that I support my clients effectively at Highlands Residential Mortgage, Ltd. If there's...
read more
Loved thr the communication through the process!
Reply from Carolyn Cole
February 19th, 2026 02:10 PM
It's great to know that the communication throughout the process stood out to you, Kaelin. Ensuring clear and effective communication is something I prioritize, and I'm glad it made a difference for you. If you have any additional questions...
read more
From the beginning of the process to the closing, Carolyn makes it easy.
Reply from Carolyn Cole
February 19th, 2026 02:03 PM
I'm grateful for your kind words, Nathan. It's important to me that the process is straightforward and stress-free for you. If you have any further questions or need additional support at Highlands Residential Mortgage, Ltd., feel free to reach...
read more
Excellent service from start to finish. Ms. Cole was professional, responsive, and communicated clearly at every step of the process. They took the time to explain options, answered questions promptly, and made what could have been a stressful...
read more
Reply from Carolyn Cole
January 8th, 2026 04:06 PM
I'm pleased to hear that you had such a positive experience, Stacy. Clear communication and responsiveness are key priorities for me, and I'm glad I could provide clarity and ease throughout the process. Thank you for recommending my services...
read more
Prompt, helpful communication. Caring attitude and efficient.
Reply from Carolyn Cole
December 26th, 2025 09:08 PM
I appreciate your feedback, Betty. It's important to me that my communication is both prompt and helpful, and I'm glad you felt supported. If there's anything more I can assist with at Highlands Residential Mortgage, Ltd., please feel free...
read more
Carolyn was amazing to work with! My clients were clear to close in no time and her communication was excellent every step of the way!
Reply from Carolyn Cole
December 18th, 2025 03:10 PM
It's wonderful to hear that the process went smoothly, Savannah. I'm glad my communication met your expectations and contributed positively to getting your clients clear to close quickly. I'm here to support you whenever you need assistance...
read more
Carolyn was very professional and efficient, as always! She is a delight to work with. I highly recommend Carolyn and Highlands Mortgage!
Reply from Carolyn Cole
December 11th, 2025 06:46 PM
Thank you for your kind words, Alison. I'm pleased to hear that you find working with me both professional and efficient. Your recommendation is genuinely appreciated, and I'm grateful for the opportunity to assist you at Highlands Residential...
read more
Carolyn is always a pleasure to work with and I highly recommend!
Reply from Carolyn Cole
December 3rd, 2025 08:05 PM
It's great to know that you find working with me enjoyable, Lindsay. Your recommendation means a lot. I'm always here to support your needs and look forward to assisting you in the future at Highlands Residential Mortgage, Ltd.
Getting it done
Reply from Carolyn Cole
October 30th, 2025 02:03 PM
I appreciate your succinct feedback, James. If you have any specific thoughts or details to share about your experience, I'm always here to listen. Thank you for choosing me at Highlands Residential Mortgage, Ltd.
11–20 of 310
About
Proudly servicing the communities and clients of Tennessee’s Premier Real Estate Agents. A veteran in the industry with over 30 years experience. Accomplishments include numerous production awards, Past President TNAMP, Board of Directors and Treasurer WCR Sumner County Chapter. The team is committed to finding the right loan for you, closing loans on time, every time where your family and future is our focus. Always with a personal touch.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 161385,TN: 121683
Disclaimer
