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Carol Zink-Mailloux NMLS#158936
Branch Manager
University of New Hampshire
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
Carol was a great help in our home buying journey!
Reply from Carol Zink-Mailloux
June 8th, 2026 04:31 PM
Kevin, I'm glad to hear that I could assist you during your home buying journey. Thank you for your kind words and for choosing Waterstone Mortgage!
Carol is very responsive and has such a deep knowledge base. I appreciate that she can make a mortgaged offer close as quickly as a cash offer. So crucial in a busy market.
She kept us up to date and was very procative.
Thanks Carol!
Reply from Carol Zink-Mailloux
June 8th, 2026 01:41 PM
Shahida, I'm happy to hear that my responsiveness and knowledge have been helpful to you in navigating a busy market. It's great to know that the process felt efficient and that you were kept informed throughout. Thank you for your kind words...
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Carol always does a great job explaining things to my clients, who are often first time home buyers with lots of questions. She has a wonderful personality and is so knowledgeable. It is always a pleasure to work with her!
Reply from Carol Zink-Mailloux
June 8th, 2026 02:45 PM
Jennifer, I'm thankful for your kind words and pleased to hear that my explanations have been helpful for your clients. It's great to know that working together has been a positive experience. Thank you for your trust and collaboration with...
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Carol and her team were AMAZING from the start! Always so prompt with answering any questions I had along the way. Carol was very thoughtful and helped make the process so much easier and less stressful. I am SO glad I found her!
Reply from Carol Zink-Mailloux
June 4th, 2026 02:24 PM
Miranda, I'm grateful for your kind words. It's nice to hear that my team and I could make the process easier and less stressful for you. Thank you for choosing to work with me at Waterstone Mortgage!
We are so grateful to have found Carol Zink-Mailloux and Waterstone. They have helped us with mortgages and refi since 2017, and they have been incredibly helpful and supportive. Cannot recommend them highly enough.
Reply from Owner
June 4th, 2026 02:33 PM
I'm pleased to know that you have found my support and assistance valuable since 2017, Vivian. Your recommendation means a lot, and I'm grateful to continue helping you with your mortgage needs at Waterstone Mortgage.
We have been working with Carol since 2017 and have been incredibly pleased with her help - she is supportive, knowledgeable, understanding, and extremely helpful. She was assisted by Ray with this latest mortgage and he was also great, especially...
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Reply from Carol Zink-Mailloux
June 4th, 2026 01:50 PM
Vivian, I'm glad to hear that my assistance, along with Ray's, has been valuable to you over the years. It's great to know that you feel supported and well-guided through your mortgage journey. I appreciate your trust and look forward to being...
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Carol Zink-Mailloux NMLS#158936 has received a review with 5 star rating from Hannah M
Reply from Owner
June 1st, 2026 08:56 PM
Hannah, thank you for your 5-star rating. I'm glad to know I could provide a great experience for you.
Great at answering questions and walking us through the process. Love the m&m pill bottles
Reply from Carol Zink-Mailloux
May 29th, 2026 08:26 PM
Hannah, I'm pleased that you found my guidance helpful and enjoyed the M&M pill bottles. It's appreciated to know that the experience was positive for you. Thank you for sharing your feedback!
Carol and her staff where not only unbelievably helpful throughout the entire process , but they always answered questions in a timely manor with a great attitude!Their personable attitudes and good communication helped turn what could have...
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Reply from Owner
May 29th, 2026 02:34 PM
Tt, I'm grateful for your appreciated feedback. It's great to hear that our team's communication and attitude made the process smooth for you. Your recommendation means a lot, and I'm happy to know you'd choose Waterstone again.
Carol and her staff where not only unbelievably helpful throughout the entire process , but they always answered questions in a timely manor with a great attitude!Their personable attitudes and good communication helped turn what could have...
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Reply from Carol Zink-Mailloux
May 29th, 2026 03:58 PM
Marshall, I'm grateful for your kind words and recommendation. It's good to know that our team's communication and attitude made the process smooth for you. Your willingness to work with us again is valued, and we look forward to assisting...
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About
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals to provide top-tier service. As a Certified Divorce Lending Professional (CDLP®), she offers specialized mortgage solutions for clients navigating divorce. Carol is a recipient of the New Hampshire Housing Top Lender Award, but also lends in several other states including Massachusetts, Maine, Rhode Island, New Jersey, Vermont, and more. Outside of work, she enjoys traveling, camping, and coaching her son’s soccer team while supporting her daughter’s craft fair business.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Certified Divorce Lending Professional
New Hampshire Housing Loan Programs
Government Mortgages including FHA, VA, USDA
Construction and Renovation Lending
Conventional Mortgages
Investor Cashflow Loans and Bank Statement Programs
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Education
- University of New HampshireBachelor of Arts (BA)
Positions
- Waterstone Mortgage - Branch ManagerDec 26th, 2013 - Current
Memberships
- Divorce Lending Association
- Collaborative Divorce New Hampshire
- Massachusetts Collaborative Law Council
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Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #158936
Gallery
Achievements
- New Hampshire Housing Top Originators
- New Hampshire Housing Advisory Board
Hobbies
- Coaching Soccer
- Blood and Platelet Donor
- Community Volunteer (Epsom Town Committees)
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Disclaimer
Washington Consumer Loan Branch Office Licensee #CL-1291896. Licensed by the New Hampshire banking department. New Hampshire Mortgage Banker Licensee #19982-MB-BCH.Vermont Lender Branch License #7281.Vermont Mortgage Broker Branch License #1458 MB.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-140225.Massachusetts Mortgage Lender License #MC186434.Maine Supervised Lender Branch Licensee#1291896.Rhode Island Third Party Loan Servicer Branch License #20173406LS B01.Massachusetts Mortgage Broker License #MC186434.Rhode Island Loan Broker Branch Certificate#20173405LB B01 .Rhode Island Lender Branch Certificate 20173404LL B01.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee.Oregon Mortgage Servicer Branch License #1291896.Oregon Mortgage Lending Branch License #1291896. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions