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Carol Zink-Mailloux NMLS#158936
Branch Manager
University of New Hampshire
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals ... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Carol was amazing. Very attentive and very helpful. Ray was also wonderful. I felt supported during the process and this made a huge difference in my experience of buying a home for the first time.
Thank you so much for making this such a incredibly smooth closing! I look forward to doing business with you in the future!
Carol Zink-Mailloux NMLS#158936 has received a review with 5 star rating from Felix M
Reply from Owner
August 31st, 2026 01:59 PM
Felix, thank you for the great rating! I'm pleased to know your experience was positive.
Carol and her team were communicative and supportive throughout this process super grateful.
Reply from Carol Zink-Mailloux
August 31st, 2026 04:37 PM
Felix, I'm happy to hear that you found my team and me communicative and supportive during the process. Your gratitude means a lot to us.
Waterstone was very responsive and took the time to explain everything to us so we could make the right decisions
Reply from Carol Zink-Mailloux
August 31st, 2026 04:09 PM
Thomas, I'm pleased to hear that you found our responsiveness helpful and appreciated the detailed explanations. It's great to know that you felt supported in making informed decisions. Thank you for sharing your experience!
Communication was on point. Made a very stressful process feel like life was going to be ok. In the end we got the house!
Reply from Owner
August 27th, 2026 05:42 PM
Vincent, I'm grateful for your kind words and pleased to know that the communication helped ease the stress of the process. Congratulations on getting the house!
Communication was on point.
Reply from Carol Zink-Mailloux
August 27th, 2026 01:56 PM
Vincent, I appreciate your feedback and am glad to hear that communication met your expectations. Thank you for your kind words!
Carol Zink-Mailloux NMLS#158936 has received a review with 5 star rating from Courtney S
Reply from Owner
August 24th, 2026 02:06 PM
Courtney, thank you for your positive rating! I'm grateful for your support of Waterstone Mortgage.
The team was excellent through out the whole process. I was buying a family home from my fathers estate and it was a rough road along the way until the very end but they were very supportive. There were a few hiccups, one having to do with...
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Reply from Carol Zink-Mailloux
August 24th, 2026 02:47 PM
Courtney, thank you for sharing your experience. I'm pleased to hear that the team was supportive during your journey of buying a family home. I appreciate your understanding of the hiccups along the way and am glad that overall you felt the...
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Very responsive! Always felt like i could text or email and get a fast response!
Reply from Carol Zink-Mailloux
August 24th, 2026 08:42 PM
Katherine, I'm glad you felt comfortable reaching out and received prompt responses. Thank you for sharing your positive experience!
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About
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals to provide top-tier service. As a Certified Divorce Lending Professional (CDLP®), she offers specialized mortgage solutions for clients navigating divorce. Carol is a recipient of the New Hampshire Housing Top Lender Award, but also lends in several other states including Massachusetts, Maine, Rhode Island, New Jersey, Vermont, and more. Outside of work, she enjoys traveling, camping, and coaching her son’s soccer team while supporting her daughter’s craft fair business.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Certified Divorce Lending Professional
New Hampshire Housing Loan Programs
Government Mortgages including FHA, VA, USDA
Construction and Renovation Lending
Conventional Mortgages
Investor Cashflow Loans and Bank Statement Programs
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Education
- University of New HampshireBachelor of Arts (BA)
Positions
- Waterstone Mortgage - Branch ManagerDec 26th, 2013 - Current
Memberships
- Divorce Lending Association
- Collaborative Divorce New Hampshire
- Massachusetts Collaborative Law Council
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Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #158936
Gallery
Achievements
- New Hampshire Housing Top Originators
- New Hampshire Housing Advisory Board
Hobbies
- Coaching Soccer
- Blood and Platelet Donor
- Community Volunteer (Epsom Town Committees)
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Disclaimer
Washington Consumer Loan Branch Office Licensee #CL-1291896. Licensed by the New Hampshire banking department. New Hampshire Mortgage Banker Licensee #19982-MB-BCH.Vermont Lender Branch License #7281.Vermont Mortgage Broker Branch License #1458 MB.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-140225.Massachusetts Mortgage Lender License #MC186434.Maine Supervised Lender Branch Licensee#1291896.Rhode Island Third Party Loan Servicer Branch License #20173406LS B01.Massachusetts Mortgage Broker License #MC186434.Rhode Island Loan Broker Branch Certificate#20173405LB B01 .Rhode Island Lender Branch Certificate 20173404LL B01.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee.Oregon Mortgage Servicer Branch License #1291896.Oregon Mortgage Lending Branch License #1291896. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions