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Carol Zink-Mailloux NMLS#158936
Branch Manager
University of New Hampshire
Carol Zink-Mailloux is a Branch Manager with Waterstone Mortgage in Concord, New Hampshire, bringing mortgage lending experience since 2002. Known for her personalized service and clear communication, she helps homebuyers navigate the finan... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
Carol Zink-Mailloux NMLS#158936 has received a review with 5 star rating from Yadyra C
It was a great experience!
Carol and her team are excellent. They work hard for you and always respond.
Reply from Owner
October 26th, 2026 01:40 PM
Jennifer, I'm glad to hear that you found my team and me at Waterstone Mortgage to be excellent and responsive. Your satisfaction is very important to us, and we appreciate your feedback.
Carol and Ray were great at helping me to execute my loan. Even if there were some delays and curve balls they helped me get to the finish line.
Reply from Carol Zink-Mailloux
October 26th, 2026 02:00 PM
Jennifer, I'm happy to know that Ray and I could assist you in successfully executing your loan, even with some challenges along the way. At Waterstone Mortgage, we strive to support our clients through every step of the process.
Carol Zink-Mailloux NMLS#158936 has received a review with 5 star rating from Kyle C
Reply from Owner
October 15th, 2026 01:44 PM
Kyle, thank you for the solid rating. I'm glad you had a positive experience with me and the team at Waterstone Mortgage.
Very easy to work with and extremely helpful and fast!
Reply from Carol Zink-Mailloux NMLS#158936
October 14th, 2026 02:51 PM
Kyle, I'm pleased to hear that you found it easy to work with me and that the process was both helpful and fast. At Waterstone Mortgage, we strive to provide efficient service, and your feedback is truly appreciated.
Carol was amazing. Very attentive and very helpful. Ray was also wonderful. I felt supported during the process and this made a huge difference in my experience of buying a home for the first time.
Reply from Carol Zink-Mailloux NMLS#158936
September 14th, 2026 08:00 PM
Danielle, I'm grateful for your kind words and glad to hear that you felt supported during your first home-buying experience. It's wonderful to know that both Ray and I could be helpful and attentive throughout the process.
Thank you so much for making this such a incredibly smooth closing! I look forward to doing business with you in the future!
Reply from Carol Zink-Mailloux NMLS#158936
September 11th, 2026 08:28 PM
Meaghan, I truly appreciate your kind words and am glad to hear that the closing process was smooth for you. I'm looking forward to working with you again in the future!
Carol Zink-Mailloux NMLS#158936 has received a review with 5 star rating from Felix M
Reply from Owner
August 31st, 2026 01:59 PM
Felix, thank you for the great rating! I'm pleased to know your experience was positive.
Carol and her team were communicative and supportive throughout this process super grateful.
Reply from Carol Zink-Mailloux
August 31st, 2026 04:37 PM
Felix, I'm happy to hear that you found my team and me communicative and supportive during the process. Your gratitude means a lot to us.
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About
Carol Zink-Mailloux is a Branch Manager with Waterstone Mortgage in Concord, New Hampshire, bringing mortgage lending experience since 2002. Known for her personalized service and clear communication, she helps homebuyers navigate the financing process with confidence. As a Certified Divorce Lending Professional (CDLP®), Carol also provides specialized guidance for clients facing divorce-related financing decisions. A recipient of the New Hampshire Housing Top Lender Award, she proudly serves clients across multiple states. Outside of work, her hobbies include traveling, camping, hiking with her family, and coaching her son's soccer team. Carol is committed to making every homeownership journey a positive experience!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Certified Divorce Lending Professional
New Hampshire Housing Loan Programs
Government Mortgages including FHA, VA, USDA
Construction and Renovation Lending
Conventional Mortgages
Investor Cashflow Loans and Bank Statement Programs
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Education
- University of New HampshireBachelor of Arts (BA)
Positions
- Waterstone Mortgage - Branch ManagerDec 26th, 2013 - Current
Memberships
- Divorce Lending Association
- Collaborative Divorce New Hampshire
- Massachusetts Collaborative Law Council
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Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #158936
Gallery
Achievements
- New Hampshire Housing Top Originators
- New Hampshire Housing Advisory Board
Hobbies
- Coaching Soccer
- Blood and Platelet Donor
- Community Volunteer (Epsom Town Committees)
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Disclaimer
Washington Consumer Loan Branch Office Licensee #CL-1291896. Licensed by the New Hampshire banking department. New Hampshire Mortgage Banker Licensee #19982-MB-BCH.Vermont Lender Branch License #7281.Vermont Mortgage Broker Branch License #1458 MB.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-140225.Massachusetts Mortgage Lender License #MC186434.Maine Supervised Lender Branch Licensee#1291896.Rhode Island Third Party Loan Servicer Branch License #20173406LS B01.Massachusetts Mortgage Broker License #MC186434.Rhode Island Loan Broker Branch Certificate#20173405LB B01 .Rhode Island Lender Branch Certificate 20173404LL B01.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee.Oregon Mortgage Servicer Branch License #1291896.Oregon Mortgage Lending Branch License #1291896. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions