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Carol Zink-Mailloux NMLS#158936
Branch Manager


University of New Hampshire
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
Carol was wonderful to work with throughout my mortgage process. From the very beginning, she was supportive, responsive, and reassuring, and I genuinely felt like I had someone in my corner during what can be a very stressful process. She...
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Reply from Carol Zink-Mailloux
May 29th, 2026 06:43 PM
Katherine, I'm happy to hear you felt supported and reassured throughout your mortgage process with me. Your feedback on the communication is valuable, and I will certainly look into it further to improve our process. I'm grateful for your...
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Carol is amazing!!
Reply from Owner
May 28th, 2026 02:33 PM
Debi, I appreciate your kind words. I'm happy to have been able to assist you!
Carol is very pleasant and efficient to work with and my clients really enjoy working with her. She goes above and beyond to help them with the purchase of their new home. Time is of the essence and Carol makes that seem effortles. Thank you,...
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Reply from Carol Zink-Mailloux
May 28th, 2026 08:27 PM
Debi, thank you for your thoughtful review. I appreciate hearing that both you and your clients have had a positive experience. It's appreciated to know that my efforts to provide timely and efficient service are valued.
Friendly professionals who are efficient with their work!
Reply from Carol Zink-Mailloux
May 27th, 2026 05:51 PM
Hannah, thank you for your positive feedback. I'm pleased to hear that you found us friendly and efficient. It was great working with you!
Carol is knowledgeable, kind, and responsive. she is a true professional!
Reply from Carol Zink-Mailloux
May 19th, 2026 05:11 PM
Evan, thank you for your kind words. I'm glad to hear that you found me knowledgeable and responsive. It was a pleasure assisting you!
Carol and her team were so helpful and supportive throughout the entire process . Couldn't have asked for a better team to work with!!
Reply from Carol Zink-Mailloux
May 19th, 2026 06:25 PM
William, thank you for your kind words. I'm glad to hear that you found my team and I helpful and supportive throughout the process. It was a pleasure working with you!
Carol and her team were always responsive and helpful with any questions we had during the mortgage process.
Reply from Carol Zink-Mailloux
May 12th, 2026 06:48 PM
Russell, thank you for sharing your experience. I'm grateful to hear that you found my team and I responsive and helpful throughout the mortgage process. Your feedback means a lot to us!
Carol Zink-Mailloux NMLS#158936 has received a review with 5 star rating from Ashleigh T
Reply from Owner
May 4th, 2026 02:47 PM
Thank you, Ashleigh, for the perfect rating. I'm grateful for your support!
Carol is the absolute best. Hands down.
Reply from Carol Zink-Mailloux
May 4th, 2026 06:14 PM
Ashleigh, thank you for your kind words. I'm pleased to hear that you had such a positive experience. Your feedback is truly appreciated!
Communication is excellent and you feel like you are actually being heard. Best in the business!
Reply from Carol Zink-Mailloux
April 30th, 2026 06:35 PM
Holly, I appreciate your kind words. I'm glad to know that you felt heard and valued throughout the process. Thank you for your confidence in my work!
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About
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals to provide top-tier service. As a Certified Divorce Lending Professional (CDLP®), she offers specialized mortgage solutions for clients navigating divorce. Carol is a recipient of the New Hampshire Housing Top Lender Award, but also lends in several other states including Massachusetts, Maine, Rhode Island, New Jersey, Vermont, and more. Outside of work, she enjoys traveling, camping, and coaching her son’s soccer team while supporting her daughter’s craft fair business.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Certified Divorce Lending Professional
New Hampshire Housing Loan Programs
Government Mortgages including FHA, VA, USDA
Construction and Renovation Lending
Conventional Mortgages
Investor Cashflow Loans and Bank Statement Programs
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Education
- University of New HampshireBachelor of Arts (BA)

Positions
- Waterstone Mortgage - Branch ManagerDec 26th, 2013 - Current
Memberships
- Divorce Lending Association
- Collaborative Divorce New Hampshire
- Massachusetts Collaborative Law Council
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Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #158936
Gallery

Achievements
- New Hampshire Housing Top Originators
- New Hampshire Housing Advisory Board
Hobbies
- Coaching Soccer
- Blood and Platelet Donor
- Community Volunteer (Epsom Town Committees)
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Disclaimer
Washington Consumer Loan Branch Office Licensee #CL-1291896. Licensed by the New Hampshire banking department. New Hampshire Mortgage Banker Licensee #19982-MB-BCH.Vermont Lender Branch License #7281.Vermont Mortgage Broker Branch License #1458 MB.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-140225.Massachusetts Mortgage Lender License #MC186434.Maine Supervised Lender Branch Licensee#1291896.Rhode Island Third Party Loan Servicer Branch License #20173406LS B01.Massachusetts Mortgage Broker License #MC186434.Rhode Island Loan Broker Branch Certificate#20173405LB B01 .Rhode Island Lender Branch Certificate 20173404LL B01.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee.Oregon Mortgage Servicer Branch License #1291896.Oregon Mortgage Lending Branch License #1291896. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions