Carol Zink-Mailloux NMLS#158936's Cover Image
Carol Zink-Mailloux NMLS#158936 - Branch Manager in Concord, NH
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Carol Zink-Mailloux NMLS#158936

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Branch Manager

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University of New Hampshire
University of New Hampshire
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals ... Show More
Company Logo
University of New Hampshire
University of New Hampshire
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
View All days
Overall Ratings
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5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
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    Katherine A W
    Raymond, NH
    Posted on May 22nd, 2026 02:43 AM
    Carol was wonderful to work with throughout my mortgage process. From the very beginning, she was supportive, responsive, and reassuring, and I genuinely felt like I had someone in my corner during what can be a very stressful process. She...
    read more
    Reply from Carol Zink-Mailloux
    May 29th, 2026 06:43 PM
    Katherine, I'm happy to hear you felt supported and reassured throughout your mortgage process with me. Your feedback on the communication is valuable, and I will certainly look into it further to improve our process. I'm grateful for your...
    read more
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    Debi D
    Posted on May 21st, 2026 12:31 PM
    Carol is amazing!!
    Reply from Owner
    May 28th, 2026 02:33 PM
    Debi, I appreciate your kind words. I'm happy to have been able to assist you!
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    Debi D
    Colebrook, NH
    Posted on May 21st, 2026 12:31 PM
    Carol is very pleasant and efficient to work with and my clients really enjoy working with her. She goes above and beyond to help them with the purchase of their new home. Time is of the essence and Carol makes that seem effortles. Thank you,...
    read more
    Reply from Carol Zink-Mailloux
    May 28th, 2026 08:27 PM
    Debi, thank you for your thoughtful review. I appreciate hearing that both you and your clients have had a positive experience. It's appreciated to know that my efforts to provide timely and efficient service are valued.
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    Hannah K B
    Loudon, NH
    Posted on May 20th, 2026 05:50 PM
    Friendly professionals who are efficient with their work!
    Reply from Carol Zink-Mailloux
    May 27th, 2026 05:51 PM
    Hannah, thank you for your positive feedback. I'm pleased to hear that you found us friendly and efficient. It was great working with you!
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    Evan P
    Milbridge, ME
    Posted on May 12th, 2026 11:45 AM
    Carol is knowledgeable, kind, and responsive. she is a true professional!
    Reply from Carol Zink-Mailloux
    May 19th, 2026 05:11 PM
    Evan, thank you for your kind words. I'm glad to hear that you found me knowledgeable and responsive. It was a pleasure assisting you!
  • Encompass
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    William M
    Hillsborough, NH
    Posted on May 12th, 2026 12:18 AM
    Carol and her team were so helpful and supportive throughout the entire process . Couldn't have asked for a better team to work with!!
    Reply from Carol Zink-Mailloux
    May 19th, 2026 06:25 PM
    William, thank you for your kind words. I'm glad to hear that you found my team and I helpful and supportive throughout the process. It was a pleasure working with you!
  • Encompass
    R
    Russell S
    Nottingham, NH
    Posted on May 5th, 2026 01:58 AM
    Carol and her team were always responsive and helpful with any questions we had during the mortgage process.
    Reply from Carol Zink-Mailloux
    May 12th, 2026 06:48 PM
    Russell, thank you for sharing your experience. I'm grateful to hear that you found my team and I responsive and helpful throughout the mortgage process. Your feedback means a lot to us!
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    Ashleigh T
    Posted on April 26th, 2026 01:04 AM
    Carol Zink-Mailloux NMLS#158936 has received a review with 5 star rating from Ashleigh T
    Reply from Owner
    May 4th, 2026 02:47 PM
    Thank you, Ashleigh, for the perfect rating. I'm grateful for your support!
  • Encompass
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    Ashleigh T
    Milbridge, ME
    Posted on April 26th, 2026 01:03 AM
    Carol is the absolute best. Hands down.
    Reply from Carol Zink-Mailloux
    May 4th, 2026 06:14 PM
    Ashleigh, thank you for your kind words. I'm pleased to hear that you had such a positive experience. Your feedback is truly appreciated!
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    Holly C L
    North Andover, MA
    Posted on April 23rd, 2026 12:30 PM
    Communication is excellent and you feel like you are actually being heard. Best in the business!
    Reply from Carol Zink-Mailloux
    April 30th, 2026 06:35 PM
    Holly, I appreciate your kind words. I'm glad to know that you felt heard and valued throughout the process. Thank you for your confidence in my work!
  • 41–50 of 273
    About
    Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals to provide top-tier service. As a Certified Divorce Lending Professional (CDLP®), she offers specialized mortgage solutions for clients navigating divorce. Carol is a recipient of the New Hampshire Housing Top Lender Award, but also lends in several other states including Massachusetts, Maine, Rhode Island, New Jersey, Vermont, and more. Outside of work, she enjoys traveling, camping, and coaching her son’s soccer team while supporting her daughter’s craft fair business.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Specialities
    Certified Divorce Lending Professional
    New Hampshire Housing Loan Programs
    Government Mortgages including FHA, VA, USDA
    Construction and Renovation Lending
    Conventional Mortgages
    Investor Cashflow Loans and Bank Statement Programs
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    Education
    • University of New Hampshire
      Bachelor of Arts (BA)
      University of New Hampshire logo
    Positions
    • Waterstone Mortgage - Branch Manager
      Dec 26th, 2013 - Current
    Memberships
    • Divorce Lending Association
    • Collaborative Divorce New Hampshire
    • Massachusetts Collaborative Law Council
    • View All

    Year Started

    2002

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS #158936
    Gallery
    Carol Zink-Mailloux NMLS#158936 - Gallery Photo
    Achievements
    • New Hampshire Housing Top Originators
    • New Hampshire Housing Advisory Board
    Hobbies
    • Coaching Soccer
    • Blood and Platelet Donor
    • Community Volunteer (Epsom Town Committees)
    • View All
    Disclaimer
    Washington Consumer Loan Branch Office Licensee #CL-1291896. Licensed by the New Hampshire banking department. New Hampshire Mortgage Banker Licensee #19982-MB-BCH.Vermont Lender Branch License #7281.Vermont Mortgage Broker Branch License #1458 MB.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-140225.Massachusetts Mortgage Lender License #MC186434.Maine Supervised Lender Branch Licensee#1291896.Rhode Island Third Party Loan Servicer Branch License #20173406LS B01.Massachusetts Mortgage Broker License #MC186434.Rhode Island Loan Broker Branch Certificate#20173405LB B01 .Rhode Island Lender Branch Certificate 20173404LL B01.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee.Oregon Mortgage Servicer Branch License #1291896.Oregon Mortgage Lending Branch License #1291896. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions