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Carol Zink-Mailloux NMLS#158936
Branch Manager
University of New Hampshire
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
Carol and her team were amazing! Always had quick responses and answers to any questions I had! Made the process extremely easy for us!
Reply from Carol Zink-Mailloux
July 8th, 2026 03:16 PM
Melissa, I'm glad to hear that you found the process easy and appreciated the quick responses from my team and me. Thank you for your kind words about your experience with Waterstone Mortgage!
Appreciate how available and prompt Carol and her team were at answering questions we had and keeping us updated. The process was very smooth!
Reply from Owner
July 8th, 2026 02:13 PM
Ben, I'm grateful to hear that you found the process smooth and appreciated the promptness of my team and me in answering your questions. Thank you for sharing your experience with Waterstone Mortgage!
Appreciate how available and prompt Carol and her team were at answering questions we had and keeping us updated. The process was very smooth!
Reply from Carol Zink-Mailloux
July 8th, 2026 01:20 PM
Benjamin, I'm pleased to hear that you found the process smooth and that my team and I were able to keep you updated and answer your questions promptly. Thank you for sharing your experience with Waterstone Mortgage!
We closed on time with minimal issues
Reply from Carol Zink-Mailloux
June 25th, 2026 05:05 PM
I'm happy to hear that your closing went smoothly and on time, Gayle. Thank you for sharing your experience with Waterstone Mortgage!
Carol and her team were great to work with. Communications was often clear making the process smooth. The online portal is very helpful in keeping organized and knowing what the next steps would be. Carol was often available whenever we had...
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Reply from Carol Zink-Mailloux
June 23rd, 2026 07:46 PM
I'm pleased to hear that you found the communication clear and the online portal helpful, Luisanny. It's great to know that I could be available to answer all your questions and make the process smooth for you. Thank you for your kind words...
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Carol and her team made the process stress free. Explained everything well and a pleasure to work with. Thank you Carol and the whole team.
Reply from Carol Zink-Mailloux
June 22nd, 2026 01:30 PM
Emma, I'm grateful for your kind words about my team and me. It's nice to know that we could make the process stress-free for you. Thank you for choosing Waterstone Mortgage!
Amazing experience! Everyone was super helpful and friendly. Closed quickly and flawlessly without any issues. Will always use them in the future.
Reply from Owner
June 22nd, 2026 02:14 PM
Damian, I'm glad to know you had such a positive experience with us. It's wonderful to hear that everything went smoothly and quickly for you. Thank you for your trust and support; I look forward to working with you again in the future!
Amazing experience! Everyone was super helpful and friendly. Closed quickly and flawlessly without any issues. Will always use them in the future.
Reply from Carol Zink-Mailloux
June 22nd, 2026 07:13 PM
I'm so pleased to hear you had such an amazing experience, Damian. It's great to know that everything closed quickly and flawlessly for you. Thank you for your trust, and I look forward to assisting you again in the future!
Carol was great and prompt with answer questions, sending updates, explaining everything and overall the whole process. Had some other experiences with others that were good but had there moments, but Carol herself was great!
Reply from Carol Zink-Mailloux
June 10th, 2026 06:16 PM
Cody, I appreciate your kind words about my efforts to keep you informed and explain everything clearly. I'm glad to hear that your experience with me stood out positively. Thank you for choosing Waterstone Mortgage!
The whole team (Carol, Ray, others) quickly answered questions, explained the process thoroughly, and reached out in a timely manner to gather info, remind us about deadlines, and generally follow-up without being invasive or pushy about anything...
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Reply from Carol Zink-Mailloux
June 10th, 2026 02:20 PM
Daniel, I'm pleased to hear that our team could provide thorough explanations and timely communication throughout the process. It's good to know that you felt supported without feeling pressured. Thank you for your kind words and for trusting...
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About
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals to provide top-tier service. As a Certified Divorce Lending Professional (CDLP®), she offers specialized mortgage solutions for clients navigating divorce. Carol is a recipient of the New Hampshire Housing Top Lender Award, but also lends in several other states including Massachusetts, Maine, Rhode Island, New Jersey, Vermont, and more. Outside of work, she enjoys traveling, camping, and coaching her son’s soccer team while supporting her daughter’s craft fair business.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Certified Divorce Lending Professional
New Hampshire Housing Loan Programs
Government Mortgages including FHA, VA, USDA
Construction and Renovation Lending
Conventional Mortgages
Investor Cashflow Loans and Bank Statement Programs
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Education
- University of New HampshireBachelor of Arts (BA)
Positions
- Waterstone Mortgage - Branch ManagerDec 26th, 2013 - Current
Memberships
- Divorce Lending Association
- Collaborative Divorce New Hampshire
- Massachusetts Collaborative Law Council
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Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #158936
Gallery
Achievements
- New Hampshire Housing Top Originators
- New Hampshire Housing Advisory Board
Hobbies
- Coaching Soccer
- Blood and Platelet Donor
- Community Volunteer (Epsom Town Committees)
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Disclaimer
Washington Consumer Loan Branch Office Licensee #CL-1291896. Licensed by the New Hampshire banking department. New Hampshire Mortgage Banker Licensee #19982-MB-BCH.Vermont Lender Branch License #7281.Vermont Mortgage Broker Branch License #1458 MB.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-140225.Massachusetts Mortgage Lender License #MC186434.Maine Supervised Lender Branch Licensee#1291896.Rhode Island Third Party Loan Servicer Branch License #20173406LS B01.Massachusetts Mortgage Broker License #MC186434.Rhode Island Loan Broker Branch Certificate#20173405LB B01 .Rhode Island Lender Branch Certificate 20173404LL B01.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee.Oregon Mortgage Servicer Branch License #1291896.Oregon Mortgage Lending Branch License #1291896. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions