Waterstone Mortgage - Concord, NH
Concord, NH
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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Reviews from Web
I can’t say enough wonderful things about Julie! She was so sweet, friendly, patient, and supportive throughout the entire home-buying process. Buying a home can be stressful and overwhelming, but she made everything feel so much easier and...
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Reply from Owner
September 28th, 2026 01:42 PM
Rachel, I'm so glad to hear that you felt supported and informed throughout your home-buying journey with me. It's important to me that my clients feel cared for and have a smooth experience during such a significant decision. I'm grateful...
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I can’t say enough wonderful things about Julie! She was so sweet, friendly, patient, and supportive throughout the entire home-buying process. Buying a home can be stressful and overwhelming, but she made everything feel so much easier and...
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Reply from Julie Carlton
September 21st, 2026 12:44 PM
I am so grateful for you, Rachel! Thank you for trusting in me. Congratulations on your NEW home! You deserve all of the good things that are coming your way!! Best of luck and remember, I am always here to answer any questions!
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Tim was amazing during the whole process. Always kept me up to date and made everything as smooth as possible!
Reply from Tim Grenier
September 28th, 2026 02:31 PM
Katherine, I'm pleased to hear that you found the process smooth and appreciated my updates. It's great to know that your experience with Waterstone Mortgage was positive.
Carol was amazing. Very attentive and very helpful. Ray was also wonderful. I felt supported during the process and this made a huge difference in my experience of buying a home for the first time.
Reply from Carol Zink-Mailloux NMLS#158936
September 14th, 2026 08:00 PM
Danielle, I'm grateful for your kind words and glad to hear that you felt supported during your first home-buying experience. It's wonderful to know that both Ray and I could be helpful and attentive throughout the process.
Thank you so much for making this such a incredibly smooth closing! I look forward to doing business with you in the future!
Reply from Carol Zink-Mailloux NMLS#158936
September 11th, 2026 08:28 PM
Meaghan, I truly appreciate your kind words and am glad to hear that the closing process was smooth for you. I'm looking forward to working with you again in the future!
This was by far one of the most difficult lending transactions and Julie and Ray stay the course and handled the situation like true professionals. Even though at one point the client demanded they have no contact with myself, the real estate...
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Reply from Julie Carlton
August 27th, 2026 01:35 PM
Jenn, thank you so much for taking the time to write this review. Sometimes, the road to the closing table is filled with bumps and extremely windy roads (to say the least, haha!!!) but we got it done! You were respectful and patient the whole...
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Julie was amazing! She was always available to help and answer questions along the way and gave us all options and possiblitiies to make our purchase happen.
Reply from Julie Carlton
August 27th, 2026 01:07 PM
Thank you, Kelly for the kind words! It was a pleasure working with you! I wish you guys the best on this new adventure and remember, I am always here for your mortgage needs!
Carol Zink-Mailloux NMLS#158936 has received a review with 5 star rating from Felix M
Reply from Owner
August 31st, 2026 01:59 PM
Felix, thank you for the great rating! I'm pleased to know your experience was positive.
Carol and her team were communicative and supportive throughout this process super grateful.
Reply from Carol Zink-Mailloux
August 31st, 2026 04:37 PM
Felix, I'm happy to hear that you found my team and me communicative and supportive during the process. Your gratitude means a lot to us.
Waterstone was very responsive and took the time to explain everything to us so we could make the right decisions
Reply from Carol Zink-Mailloux
August 31st, 2026 04:09 PM
Thomas, I'm pleased to hear that you found our responsiveness helpful and appreciated the detailed explanations. It's great to know that you felt supported in making informed decisions. Thank you for sharing your experience!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions