Waterstone Mortgage - Concord, NH
Concord, NH
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Carol was amazing. Very attentive and very helpful. Ray was also wonderful. I felt supported during the process and this made a huge difference in my experience of buying a home for the first time.
Thank you so much for making this such a incredibly smooth closing! I look forward to doing business with you in the future!
This was by far one of the most difficult lending transactions and Julie and Ray stay the course and handled the situation like true professionals. Even though at one point the client demanded they have no contact with myself, the real estate...
read more
Reply from Julie Carlton
August 27th, 2026 01:35 PM
Jenn, thank you so much for taking the time to write this review. Sometimes, the road to the closing table is filled with bumps and extremely windy roads (to say the least, haha!!!) but we got it done! You were respectful and patient the whole...
read more
Julie was amazing! She was always available to help and answer questions along the way and gave us all options and possiblitiies to make our purchase happen.
Reply from Julie Carlton
August 27th, 2026 01:07 PM
Thank you, Kelly for the kind words! It was a pleasure working with you! I wish you guys the best on this new adventure and remember, I am always here for your mortgage needs!
Carol Zink-Mailloux NMLS#158936 has received a review with 5 star rating from Felix M
Reply from Owner
August 31st, 2026 01:59 PM
Felix, thank you for the great rating! I'm pleased to know your experience was positive.
Carol and her team were communicative and supportive throughout this process super grateful.
Reply from Carol Zink-Mailloux
August 31st, 2026 04:37 PM
Felix, I'm happy to hear that you found my team and me communicative and supportive during the process. Your gratitude means a lot to us.
Waterstone was very responsive and took the time to explain everything to us so we could make the right decisions
Reply from Carol Zink-Mailloux
August 31st, 2026 04:09 PM
Thomas, I'm pleased to hear that you found our responsiveness helpful and appreciated the detailed explanations. It's great to know that you felt supported in making informed decisions. Thank you for sharing your experience!
Communication was on point. Made a very stressful process feel like life was going to be ok. In the end we got the house!
Reply from Owner
August 27th, 2026 05:42 PM
Vincent, I'm grateful for your kind words and pleased to know that the communication helped ease the stress of the process. Congratulations on getting the house!
Communication was on point.
Reply from Carol Zink-Mailloux
August 27th, 2026 01:56 PM
Vincent, I appreciate your feedback and am glad to hear that communication met your expectations. Thank you for your kind words!
for
Tim is and always will be the goat . Unfortunately he had to work with my real estate agent cheryl . she wouldn't even talk to Tim . I had to do all the middle work . witch made the process more stressful. But working with Tim helped me push...
read more
Reply from Tim Grenier
August 24th, 2026 02:01 PM
William, I'm grateful for your enthusiastic words and your trust in my work. I'm sorry to hear about the difficulties with your real estate agent, Cheryl, and appreciate your patience through the process. It's great to know that I could help...
read more
10 of 502
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions