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Carol Zink-Mailloux NMLS#158936
Branch Manager
University of New Hampshire
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals ... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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Reviews from Web
Carol and her team are amazing. The keep the process simple and straightforward, while never leave you wondering what is next in the process. Buying a new home can be so stressful, however Carol and her team are at the ready with any questions...
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Our whole experience with carol was awesome!. Would highly recommend her to anyone. She knows her job and ensures assistance thru the whole process
Reply from Owner
July 13th, 2018 12:00 AM
Thank you so much, it was wonderful to finally get you into your new home. You did awesome persevering, 3rd times the charm! :)
Working with Carol was fantastic! She helped us understand our options, communicated clearly and frequently throughout the process and made sure that we had no surprises! Our closing was smooth and we now have a home to call our own! I cannot...
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Reply from Owner
June 1st, 2018 12:00 AM
Thanks so much Monte, so glad we could be part of your new home experience. We loved working with you both! :)
Carol is amazing to work with. She is thorough and her attention to detail leaves no surprises in the end. I have used her for 2 separate loans and in both transactions she has gone above and beyond to ensure the deals closed quickly and without...
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Reply from Owner
June 1st, 2018 12:00 AM
Thanks so much! Honestly you both made your quick close possible on this one, awesome job! I'm so honored we could help. You'll truly love your new home for many years! :)
Carol was great to work with. Easily reachable and fast turn around of requests. She helped make my dream come true to own my own home. I would refer her to anyone looking for a mortgage broker.
Reply from Owner
May 14th, 2018 12:00 AM
Thanks so much Tammy, we're so incredibly happy for you!!! :)
As first time homeowners, my husband and I entered this process not knowing a the first thing about buying a home. Thankfully, we found Carol through a referral from our realtor and the rest is history. Without physically having to hold our...
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Reply from Owner
April 30th, 2018 12:00 AM
Thanks Ashleigh, you both did a great job sharing most of the load with the paperwork yourselves! It was a pleasure to help you and I hope you love your home for many years! :)
I cant sing praises high enough for Carol! She made every step of the process painless and knew the details of our loan consistently (and sometimes better than me)! There was a level of compassion and professionalism that were unmatched in...
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Reply from Owner
March 30th, 2018 12:00 AM
You are so sweet Chelsi, thank you!!! I'm so glad we could help you in your move, I know it was more difficult being at such a distance. And thank YOU for your nice gift after closing. We're here if you need anything else with your new beautiful...
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My whole experience was fantastic. They were always available when I had a question. My questions via email where answered almost immediately which was so important when panic about something arose. They had a level of expertise that I had...
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Reply from Owner
March 30th, 2018 12:00 AM
Thank you so much Nancy, it was our complete honor too and you did such a great job sticking in there with all of the tough competition. I hope you absolutely love the new home you did get! :)
I met Carol around 4.5 years ago while I was going through some major life hardships (new baby and a divorce) and though I was trying to refinance, I couldn't due to some financial/credit score issues. Carol never made me feel bad about the...
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Reply from Owner
March 8th, 2018 12:00 AM
Thanks Molly! It was such an honor to help you and I am truly impressed with the hard work you did to put yourself in a good position so that it was a breeze to help you! :)
They work very quick, from putting an offer in to close was a matter of a few weeks. They are quick to get back to you with any questions you might have during the process. They were very helpful.
Reply from Owner
March 5th, 2018 12:00 AM
Thanks Jessica, it was a pleasure to help your family! :)
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About
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals to provide top-tier service. As a Certified Divorce Lending Professional (CDLP®), she offers specialized mortgage solutions for clients navigating divorce. Carol is a recipient of the New Hampshire Housing Top Lender Award, but also lends in several other states including Massachusetts, Maine, Rhode Island, New Jersey, Vermont, and more. Outside of work, she enjoys traveling, camping, and coaching her son’s soccer team while supporting her daughter’s craft fair business.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Certified Divorce Lending Professional
New Hampshire Housing Loan Programs
Government Mortgages including FHA, VA, USDA
Construction and Renovation Lending
Conventional Mortgages
Investor Cashflow Loans and Bank Statement Programs
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Education
- University of New HampshireBachelor of Arts (BA)
Positions
- Waterstone Mortgage - Branch ManagerDec 26th, 2013 - Current
Memberships
- Divorce Lending Association
- Collaborative Divorce New Hampshire
- Massachusetts Collaborative Law Council
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Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #158936
Gallery
Achievements
- New Hampshire Housing Top Originators
- New Hampshire Housing Advisory Board
Hobbies
- Coaching Soccer
- Blood and Platelet Donor
- Community Volunteer (Epsom Town Committees)
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Disclaimer
Washington Consumer Loan Branch Office Licensee #CL-1291896. Licensed by the New Hampshire banking department. New Hampshire Mortgage Banker Licensee #19982-MB-BCH.Vermont Lender Branch License #7281.Vermont Mortgage Broker Branch License #1458 MB.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-140225.Massachusetts Mortgage Lender License #MC186434.Maine Supervised Lender Branch Licensee#1291896.Rhode Island Third Party Loan Servicer Branch License #20173406LS B01.Massachusetts Mortgage Broker License #MC186434.Rhode Island Loan Broker Branch Certificate#20173405LB B01 .Rhode Island Lender Branch Certificate 20173404LL B01.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee.Oregon Mortgage Servicer Branch License #1291896.Oregon Mortgage Lending Branch License #1291896. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions