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Carol Zink-Mailloux NMLS#158936
Branch Manager
University of New Hampshire
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals ... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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Reviews from Web
I used this lender for my original mortgage. and later to refinance. Both times it was a professional, curteous, experience with Carol Zink-Mailloux, a branch manager. If you are looking for a good lender i recommend waterstone and more specifically...
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Reply from Owner
April 28th, 2020 12:00 AM
Thank you so much for your kind words and glowing comments, it's been a pleasure helping you with your home financing!
Carol has helped me finance a few different properties and she is a true professional. Her years of experience in the mortgage lending industry are obvious. She has knowledge of different scenarios, mortgage products and markets. She and her...
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Reply from Owner
March 25th, 2020 12:00 AM
Thanks so much Lauren! It's always an honor to work with you and your clients. I'm so glad the electronic communication works for you, we just started Eclosings a few weeks ago, you would love that as well I'm sure!
Carol and her team were absolutely wonderful! We gave them a bit of an impossible task, closing in a very short period of time, yet they came through! Not only did they come through, they were very patient, understanding, professional, and...
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Reply from Owner
March 23rd, 2020 12:00 AM
Thank you for taking the time to share you experience with Carol and her team. We are so happy to hear that your first homebuying experience was everything you hoped for and more;Especially closing with a lower interest rate and lower closing...
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Carol was very attentive and answered all our questions on a timely basis. The entire process for our refinance was extremely easy with Carol. I would highly recommend using her.
Reply from Owner
March 23rd, 2020 12:00 AM
We're glad your refinance was a breeze, thanks to Carol and her team. Thank you for taking the time to share your experience and to leave us this 5-star review.
Miranda Humphrey was just as responsive, helpful and overall wonderful as Carol. This stressful and time-consuming process is far more enjoyable with them on your team.
Carol and her team were excellent when it came to clear and concise information in a timely manner. Always avialbale and willing to answer questions with a positive attitude.
Reply from Owner
February 28th, 2020 12:00 AM
Thank you for taking the time to write this review for Carol and her team. I am sure you were a pleasure to work with as well, Joshua! We look forward to working with you again, should you have future homebuying or refinancing needs.
I can't recommend Carol highly enough. She is knowledgeable and incredibly competent in terms of her position. She is also personable and incredibly friendly and relatable. Her response time blew me away. Oftentimes she would respond to my...
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Reply from Owner
January 30th, 2020 12:00 AM
Thank you for this review, Jillian. A professional, informative loan originator is essential to have by your side, during the loan process. We're glad Carol was there to walk you through the refinance process. Thanks again!
We were referred to Carol at Waterstone Mortgage by a friend and will be recommending to our friends as well. This was the second home we have purchased and the process went waaaaay smoother than the first. Waterstone's website was simple to...
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Reply from Owner
December 9th, 2019 12:00 AM
Thank you for this wonderful review, Harnois. We're glad you experience with Carol and Waterstone Mortgage was a smooth process. We pride ourselves on providing our customers with exceptional service and it sounds like you received nothing...
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We’ve used Carol Youmans Zink-Mailloux twice as our mortgage broker, and couldn’t imagine working with anyone else. We’ve recommended her to all of our family and friends!
Reply from Owner
December 10th, 2019 12:00 AM
We appreciate you taking the time to write this review and your recommendations. It's wonderful that you have had such great experiences with Carol. We look forward to working with you on your future homebuying or refinancing needs.
The loan process was very fast and was able to close on home in less than a month with a VA loan. They kept me informed every step of the way throughout the loan process.
Reply from Owner
December 4th, 2019 12:00 AM
Thank you for taking the time to write this review, Gloria. A fast and easy loan process is not possible without the help of a knowledgeable, professional loan originator like Carol. We hope you are enjoying that new home of yours! Thanks again....
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About
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals to provide top-tier service. As a Certified Divorce Lending Professional (CDLP®), she offers specialized mortgage solutions for clients navigating divorce. Carol is a recipient of the New Hampshire Housing Top Lender Award, but also lends in several other states including Massachusetts, Maine, Rhode Island, New Jersey, Vermont, and more. Outside of work, she enjoys traveling, camping, and coaching her son’s soccer team while supporting her daughter’s craft fair business.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Certified Divorce Lending Professional
New Hampshire Housing Loan Programs
Government Mortgages including FHA, VA, USDA
Construction and Renovation Lending
Conventional Mortgages
Investor Cashflow Loans and Bank Statement Programs
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Education
- University of New HampshireBachelor of Arts (BA)
Positions
- Waterstone Mortgage - Branch ManagerDec 26th, 2013 - Current
Memberships
- Divorce Lending Association
- Collaborative Divorce New Hampshire
- Massachusetts Collaborative Law Council
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Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #158936
Gallery
Achievements
- New Hampshire Housing Top Originators
- New Hampshire Housing Advisory Board
Hobbies
- Coaching Soccer
- Blood and Platelet Donor
- Community Volunteer (Epsom Town Committees)
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Disclaimer
Washington Consumer Loan Branch Office Licensee #CL-1291896. Licensed by the New Hampshire banking department. New Hampshire Mortgage Banker Licensee #19982-MB-BCH.Vermont Lender Branch License #7281.Vermont Mortgage Broker Branch License #1458 MB.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-140225.Massachusetts Mortgage Lender License #MC186434.Maine Supervised Lender Branch Licensee#1291896.Rhode Island Third Party Loan Servicer Branch License #20173406LS B01.Massachusetts Mortgage Broker License #MC186434.Rhode Island Loan Broker Branch Certificate#20173405LB B01 .Rhode Island Lender Branch Certificate 20173404LL B01.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee.Oregon Mortgage Servicer Branch License #1291896.Oregon Mortgage Lending Branch License #1291896. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions