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Carol Zink-Mailloux NMLS#158936
Branch Manager
University of New Hampshire
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
With interests rates so low, we called Carol again, this time to refinance. I knew I was going to be out of state during the process, but we were able to do everything on line. Our new payments are lower and we'll have more money to remodel...
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Reply from Owner
June 27th, 2019 12:00 AM
You are very welcome and we were so happy that you were able to make the move quickly to line up with the new job. All the best to you being back in NH!
Carol and her team were always one step ahead of the process. Stress free for us! Friendly and understanding from the first encounter. We highly recommend!!
Reply from Owner
June 4th, 2019 12:00 AM
We're happy to hear you had an awesome home loan experience with Carol. Thanks for the feedback, Andrew and Diane! Enjoy your home.
Excellent job. Kept us in the link every step of the way. We were easily able to do all transactions electronically even while we were still traveling. Immediately responded to emails and answered all my questions. What else could you ask for?...
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Reply from Owner
June 4th, 2019 12:00 AM
Thanks for sharing your experience! We're glad you had an efficient mortgage experience with Carol and her team. It's always a plus when you can use technology to its full advantage, and complete your mortgage process anywhere!
Buying homes is a stressful time and Carol at Waterstone and her team made it so much easier for us and were there rooting us along through the process and calming us down when we had any freak out moments. We challenged her to get it done...
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Reply from Owner
May 31st, 2019 12:00 AM
Thank you so much Todd! It's always an honor to help a family into a new home, and was especially exciting to help you achieve your wife's childhood dream! You were both a delight to work with!
I met Carol at a networking group in New Hampshire, as my son was ready to purchase his first home in Texas. She was incredibly nurturing to my son (who was 23 at the time), and indulgent of his hands-on parents. She led us both through the...
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Reply from Owner
November 2nd, 2018 12:00 AM
Thanks so much for the kind words Tammie, It was a pleasure to help you all work through this process. So glad it worked out so well!
Very satisfied. Any issues that we ran into were solved. Always available to answer questions. I would highly recommend Carol YOUMANS ZINC-MAILLOUX and WATERSTONE MORTGAGE CORPORATION
Reply from Owner
October 30th, 2018 12:00 AM
Thank you for the review, Suzy. Providing our customers with quick solutions to problems and questions that pop up during the loan process, is a top priority for us, here at Waterstone Mortgage. We truly appreciate your recommendation and hope...
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The world could use more people like the folks at waterstone mortgage. They went above and beyond and exceeded our expectations at every junction of our home buying experience. Thanks again!
Reply from Owner
October 4th, 2018 12:00 AM
Thanks so much!!! I really appreciate the kind words. I know it was a challenging transition for you and I do hope we helped ease that stress a bit! :)
Carol and her team were responsive, organized, and stayed on top of the mortgage process from start to finish. Even after we closed, she contacted me to ask if I had what I needed to make our first loan payment. We’ve worked with Carol numerous...
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Reply from Owner
September 28th, 2018 12:00 AM
Thanks so much Kristen! I'm so happy that your family finally found the perfect place! I know this year in Portsmouth has been tough. Love your new home! :)
If you want to work with someone who is dedicated, knowledgeable and that truly has your best interests in mind than Carol would be a perfect fit. As an insurance agent, we never get last minute requests for certificates or binders. Instead,...
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Reply from Carol Zink Mailloux - Waterstone Mo...
September 10th, 2018 11:50 PM
Thanks so much Luke! I really appreciate that. We always try to make the experience as pleasant for the families we help as well as the other businesses involved. And Sevigney Lyons Insurance has provided amazing coverage for the families we...
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Very professional and was with us every step of the way. No one I’d rather work with
Reply from Carol Zink Mailloux - Waterstone Mo...
August 29th, 2018 12:38 AM
Thanks so much Brian, you were great keeping things moving so quickly as well! 😊
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About
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals to provide top-tier service. As a Certified Divorce Lending Professional (CDLP®), she offers specialized mortgage solutions for clients navigating divorce. Carol is a recipient of the New Hampshire Housing Top Lender Award, but also lends in several other states including Massachusetts, Maine, Rhode Island, New Jersey, Vermont, and more. Outside of work, she enjoys traveling, camping, and coaching her son’s soccer team while supporting her daughter’s craft fair business.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Certified Divorce Lending Professional
New Hampshire Housing Loan Programs
Government Mortgages including FHA, VA, USDA
Construction and Renovation Lending
Conventional Mortgages
Investor Cashflow Loans and Bank Statement Programs
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Education
- University of New HampshireBachelor of Arts (BA)
Positions
- Waterstone Mortgage - Branch ManagerDec 26th, 2013 - Current
Memberships
- Divorce Lending Association
- Collaborative Divorce New Hampshire
- Massachusetts Collaborative Law Council
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Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #158936
Gallery
Achievements
- New Hampshire Housing Top Originators
- New Hampshire Housing Advisory Board
Hobbies
- Coaching Soccer
- Blood and Platelet Donor
- Community Volunteer (Epsom Town Committees)
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Disclaimer
Washington Consumer Loan Branch Office Licensee #CL-1291896. Licensed by the New Hampshire banking department. New Hampshire Mortgage Banker Licensee #19982-MB-BCH.Vermont Lender Branch License #7281.Vermont Mortgage Broker Branch License #1458 MB.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-140225.Massachusetts Mortgage Lender License #MC186434.Maine Supervised Lender Branch Licensee#1291896.Rhode Island Third Party Loan Servicer Branch License #20173406LS B01.Massachusetts Mortgage Broker License #MC186434.Rhode Island Loan Broker Branch Certificate#20173405LB B01 .Rhode Island Lender Branch Certificate 20173404LL B01.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee.Oregon Mortgage Servicer Branch License #1291896.Oregon Mortgage Lending Branch License #1291896. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions