Top 5%
Carol Zink-Mailloux NMLS#158936
Branch Manager
University of New Hampshire
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Carol and her team have great skills in communicating the process to you every step of the way. They are very patient and are able to move you on to the next step of the process systematically. I have done business with them 2x, thus far. They...
read more
Reply from Owner
November 27th, 2019 12:00 AM
Brian, we appreciate you taking the time to write this review for Carol and her team. Having a team that communicates every step of the way, brings clarity to the loan process. We hope you continue to use Carol and Waterstone Mortgage in the...
read more
The process and web access to make thing go quickly made it very convienent for us. Everyone was quick to respond with any questions we had. Thanks much
Reply from Owner
November 1st, 2019 12:00 AM
You're very welcome and I'm so glad you found the process easy to work with. Thank you too for being awesome to work with! :)
Carol was amazing! She personally met with us to walk through the process of selling our house and buying our home. She answered all our questions and made a point to follow up a few days later to make sure we didn’t have any follow up ones....
read more
Reply from Owner
November 1st, 2019 12:00 AM
Thank you so much for the wonderful feedback, I'm so glad you felt well taken care of! I personally feel good that this experience was better than the one you had with a different company in the past. :)
Carol and her team were fantastic. They helped me every step of the way. No matter how many questions I asked she was always patient and gave me the most friendly responses. Thank you Carol!
Reply from Owner
October 3rd, 2019 12:00 AM
Thank you for the 5-star review! We're happy to hear that your mortgage experience was a very positive one thanks to Carol and her team. Enjoy your new home!
Carol made the mortgage process so easy. Highly recommend her to anyone buying a house!! Carol and her team responded very promptly to any questions we had and even sent us a gift when we got into our new home.
Reply from Owner
October 2nd, 2019 12:00 AM
It was such a pleasure to help you both, I know you'll enjoy many happy years in your perfect new home! :)
Being a first time home buyer I had allott of questions. The team always got back to me quickley. Everyone I worked with was friendly. They made the whole thing go smoothly. I recomend them to anyone looking for a mortgage.
Reply from Owner
July 25th, 2019 12:00 AM
We appreciate the feedback, Matt. Having a responsive and friendly team to work with certainly makes the home loan process a positive experience! We hope you're enjoying your first home.
Communication was clear with 100% transparency. I was extremely happy and would recommend this lender to anyone. All transactions were also professional.
Reply from Owner
July 25th, 2019 12:00 AM
That's great to hear, Megan! We're glad you had a positive mortgage loan experience with Carol and
her team. Thanks for taking the time to share your feedback.
My husband and I are not easy people to deal with and can be very picky. Carol was great and helped me keep calm and not panic to much. I would recommend her to anyone who needed a lender.
Reply from Owner
July 1st, 2019 12:00 AM
Thanks for the 5-star review, Rickie! We're glad Carol provided an exceptional loan experience for you. When it comes to finding the correct loans for our clients' unique situations, we're picky too! Enjoy your new home.
Carol made our refi a very easy process. She was very thorough in presenting our options and explaining how everything would work. She will make sure you're doing your homework too - which made our closing super fast!
Reply from Owner
July 1st, 2019 12:00 AM
Thanks for the 5-star review, Jarrod! Fast closings are always awesome. We're glad you had an easy refinance process with Carol and her team.
I worked with Carol for well over a year as it took that long to sell my Florida property. I had three property contracts in New Hampshire, closing finally on the last one. With each contract Carol was efficient, available and extremely supportive....
read more
Reply from Owner
July 1st, 2019 12:00 AM
That's great to hear! Having a loan professional who communicates clearly and regularly certainly creates a more streamlined loan process. We hope you'll return to Carol for your future home purchase and refinance needs!
241–250 of 273
About
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals to provide top-tier service. As a Certified Divorce Lending Professional (CDLP®), she offers specialized mortgage solutions for clients navigating divorce. Carol is a recipient of the New Hampshire Housing Top Lender Award, but also lends in several other states including Massachusetts, Maine, Rhode Island, New Jersey, Vermont, and more. Outside of work, she enjoys traveling, camping, and coaching her son’s soccer team while supporting her daughter’s craft fair business.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Certified Divorce Lending Professional
New Hampshire Housing Loan Programs
Government Mortgages including FHA, VA, USDA
Construction and Renovation Lending
Conventional Mortgages
Investor Cashflow Loans and Bank Statement Programs
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Education
- University of New HampshireBachelor of Arts (BA)
Positions
- Waterstone Mortgage - Branch ManagerDec 26th, 2013 - Current
Memberships
- Divorce Lending Association
- Collaborative Divorce New Hampshire
- Massachusetts Collaborative Law Council
View All
Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #158936
Gallery
Achievements
- New Hampshire Housing Top Originators
- New Hampshire Housing Advisory Board
Hobbies
- Coaching Soccer
- Blood and Platelet Donor
- Community Volunteer (Epsom Town Committees)
View All
Disclaimer
Washington Consumer Loan Branch Office Licensee #CL-1291896. Licensed by the New Hampshire banking department. New Hampshire Mortgage Banker Licensee #19982-MB-BCH.Vermont Lender Branch License #7281.Vermont Mortgage Broker Branch License #1458 MB.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-140225.Massachusetts Mortgage Lender License #MC186434.Maine Supervised Lender Branch Licensee#1291896.Rhode Island Third Party Loan Servicer Branch License #20173406LS B01.Massachusetts Mortgage Broker License #MC186434.Rhode Island Loan Broker Branch Certificate#20173405LB B01 .Rhode Island Lender Branch Certificate 20173404LL B01.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee.Oregon Mortgage Servicer Branch License #1291896.Oregon Mortgage Lending Branch License #1291896. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions