Alexi Smalley, Ruoff Mortgage
Senior Loan Officer | NMLS# 1919588 | Ruoff Mortga...
Additional Licenses: NMLS# 1919588.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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9 AM to 5 PM
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closed
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closed
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Everything was organized, easy to follow directions! Even the money was deposited into my account while we were in Florida! Thanks Ruoff!!
Communication was key. I never felt in the dark!
Reply from Alexi Smalley | NMLS# 1919588 | Ruo...
September 12th, 2023 06:53 PM
I'm delighted to hear that you had a positive experience, Michael! At Ruoff Mortgage, we truly believe in maintaining clear communication with our clients, making sure they're always informed throughout the process. Your feedback validates...
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Signing things online definitely cut down the time signing everything in person! Everyone involved was knowledgeable and kind!
No, everything was great
Reply from Alexi Smalley | NMLS# 1919588 | Ruo...
August 24th, 2023 01:37 PM
Thank you, Matthew! It was wonderful working with you.
Alexi was awesome and process simple.But now you will be sorry you asked-lol:Simple loan interest rate versus amortized as ridiculous amount of up front interest paid first.The extra extorted fee for 2nd home mortgage High interest rate.It...
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Alexi is the best!!
Reply from Alexi Smalley
July 13th, 2023 01:27 PM
Thank you for your 5 star review, Danielle!
The e-sign paperwork was super nice.
Reply from Alexi Smalley
July 13th, 2023 01:28 PM
Thank you for the 5 star review, Simon! I enjoyed working with you.
William B Dawson
Reply from Alexi Smalley
June 27th, 2023 02:47 PM
Thank you for the 5 star rating, Will! I enjoyed working with you!
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About
Additional Licenses: NMLS# 1919588.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
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Year Started
2020
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1919588
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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