Alexi Smalley, Ruoff Mortgage
Senior Loan Officer | NMLS# 1919588 | Ruoff Mortga...
Additional Licenses: NMLS# 1919588.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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9 AM to 5 PM
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closed
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Reviews from Web
Went smooth
Reply from Alexi Smalley, Ruoff Mortgage
July 22nd, 2024 02:16 PM
I appreciate your feedback! It's great to hear that you had a smooth process with us at Ruoff Mortgage. I strive to provide such an experience for all our clients. If you have any more mortgage needs in the future, feel free to get in touch....
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We love Alexi! I knew nothing when I started working with her and she talked us through the process
Reply from Alexi Smalley, Ruoff Mortgage
June 17th, 2024 02:44 PM
Thank you for the kind words, Emily! I am so glad to hear I was able to help you through the process. I truly enjoyed working with you. Thank you for choosing to work with myself and Ruoff!
I would highly recommend you using Alexi. She did an amazing job and was very responsible throughout the whole process and helpful like no other .
Alexi was very responsive even during weekends or late nights . She did an amazing job of keeping me in the loop every step of the way . I will definitely continue to recommend her and her team for future home buyers .
Reply from Alexi Smalley, Ruoff Mortgage
May 20th, 2024 06:21 PM
I really appreciate your kind words and the great review, Ivan. It was my pleasure to make sure you were kept informed and comfortable throughout the entire process. I am thrilled to hear that you would recommend me to future home buyers. That's...
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Alexi Smalley, Ruoff Mortgage has received a review with 5 star rating from Brianna J
Reply from Owner
April 24th, 2024 07:51 PM
Thank you so much for your review and kind words, Brianna! It was wonderful working with you to help you purchase your home!
Alexi was very knowledgeable and helpful throughout the entire loan process!
We loved that it was so convenient to submit everything on line and loan officer was also available after hours to help us with issues.
Excellent knowledge, service, timeliness and friendly.
Reply from Alexi Smalley | NMLS# 1919588 | Ruo...
April 5th, 2024 12:24 PM
I'm glad to hear that you had such a positive experience, Julie! Your feedback is much appreciated. I strive to provide the highest level of service and knowledge to all of my clients. It's always great to know when I've hit the mark! Thank...
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Alexi was so easy to work with and always available. She took the time to explain things to me and answered all my questions.
Reply from Alexi Smalley | NMLS# 1919588 | Ruo...
March 18th, 2024 04:05 PM
I greatly appreciate your kind words, Kim! It was a pleasure working with you and being able to provide you with the information you needed throughout the process. Your satisfaction is my top priority, and I'm glad to have been able to live...
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Our Loan Officer Alexi Smalley, helped us take all of the guess work out of getting this loan put together. She was able to answer any questions we had, and everything was done in such a timely manner. Our experience could not have gone more...
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About
Additional Licenses: NMLS# 1919588.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
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Year Started
2020
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1919588
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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