Alexi Smalley, Ruoff Mortgage

Name: Ruoff Mortgage - Keystone Crossing
Address: 9100 Keystone Xing Suite 750, Indianapolis, Indiana, 46240
Telephone: +1-260-571-7921
Rating: 4.92

Senior Loan Officer | NMLS# 1919588 | Ruoff Mortga...

Ruoff Mortgage - Keystone Crossing

4.92

(48)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 571-7921

Indianapolis, IN

https://www.ruoff.com/AlexiSmalley

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.92

(48)

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Experience.com

4.91

(38)

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This is the second time we've worked with Alexi, and she's been fantastic! Communicated everything clearly, was proactive, and made the process so simple.

Reply from Alexi Smalley

February 19th, 2025 08:22 PM

Thank you so much, Patricia! It was such a pleasure working with you again. I'm thrilled to hear that you found the process clear and simple. Being proactive and ensuring you’re always informed is really important to me, so I’m glad it made...

Alexi was absolutely amazing from the first application submission to the closing of my house. I would recommend her to anyone looking for a house!

Reply from Alexi Smalley

November 10th, 2024 03:04 PM

I'm thrilled to hear about your positive experience with me during your home buying process, Jessie. Helping you navigate through each step from application to closing was my pleasure. Your recommendation means a lot to me. If you ever need...

Alexi Smalley was awesome to work with! She kept me informed every step of the way! I would definitely use her again!

Reply from Owner

March 31st, 2025 01:55 AM

I'm thrilled to hear that you had such a positive experience working with me. Keeping you informed throughout the process is a top priority, and I'm glad it made a difference for you. I look forward to the opportunity to work with you again...

Alexi was so easy to work with! She has helped me get to this stage over the last few years with her guidance.! I would recommend her to anyone.

Reply from Alexi Smalley

November 5th, 2024 01:09 AM

I'm overjoyed to hear that you found our collaboration to be helpful, Rhonda! It's been my pleasure to guide you throughout the process. Your recommendation is the highest compliment I could receive. If you ever have more questions or need...

Alexi Smalley, Ruoff Mortgage has received a review with 5 star rating from Robert J

It was the first time I did a on line loan and Alexi made it comfortable to do since she was able to guide me through it

Alexi delivered excellent customer with clear and accurate information. She was very kind and professional. I loved working with Alexi!

Very easy to reach and fast responses. All answers and agreements were clear and stress free.

We tried to get a mortgage through our bank a couple years ago. The experience was awful. We couldn’t get anyone to communicate with us or give us any information. We finally just gave up. This experience has been night and day different. Alexi...

Reply from Alexi Smalley, Ruoff Mortgage

July 26th, 2024 02:23 AM

Thank you so much for your kind words and rating. I'm happy to hear that your experience with Ruoff Mortgage was a positive one. Communication is key in our process, and I'm glad that my availability made a difference in your experience. Should...

Alexi helped me navigate all of my options until we found what would work best for me. She made the process so easy and as stress-free as possible!

Reply from Alexi Smalley, Ruoff Mortgage

July 22nd, 2024 02:15 PM

I'm glad to hear that you had a positive experience, Lyndsey! I always aim to guide my clients through the process and make things as simple and stress-free as possible, so it's great to hear that we found the perfect option for you. I'm thankful...

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About

Additional Licenses: NMLS# 1919588. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

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Year Started

2020

Time Zone

Eastern Standard Time (EST)

Licenses