Zach Kent
Branch Manager/Senior Loan Officer | NMLS# 1214281
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Reviews from Web
Wonderful advice, straight forward, great communication
Reply from Zach Kent
October 8th, 2026 09:21 PM
It's encouraging to know that you found the advice straightforward and communication effective, Jonathan. Clear guidance is important to me, and I'm pleased it made a difference in your experience. If you need anything further, don't hesitate...
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Smooth as glass. Very friendly. On top of things .highly recommended
Thanks for everything, Joe
Reply from Zach Kent
October 8th, 2026 09:21 PM
I'm pleased to hear your experience was so smooth and positive, Joseph. Your recommendation means a lot. If you ever have more questions or need further assistance, I'm here to help. Thank you for choosing Highlands Residential Mortgage!
The team at Highlands Residential Mortgage was excellent . They were very thorough & attentive to our needs.
Reply from Zach Kent
October 8th, 2026 09:21 PM
I appreciate your feedback. It's great to know that the team at Highlands Residential Mortgage met your needs with thoroughness and attentiveness. If there's anything more I can do to support you in the future, please feel free to get in touch....
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Zach and his team at Highlands Mortgage were instrumental in laying out different scenarios for my buyer for his first home purchase in Texas. The communication and video updates were amazing throughout the transaction to closing day!
Reply from Zach Kent
October 8th, 2026 09:21 PM
I'm glad to hear that the communication and video updates were effective and supportive throughout the transaction for your buyer's first home purchase in Texas, Leslie. Ensuring clarity and providing various scenarios are essential parts of...
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Zach was always immediately available, he has an excellent approach with clients - making me feel like I was his singke most important client. all other team members were equally responsive.
Reply from Zach Kent
October 8th, 2026 09:21 PM
I appreciate your kind words, Gloria. It's great to hear that you felt valued and supported throughout the process. My goal is to ensure every client feels prioritized, and I'm glad the team was able to contribute to this experience for you...
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ourchased a home from overseas and he made everything easy and worked very hard to make ends meet
Reply from Zach Kent
October 8th, 2026 09:21 PM
I'm glad to hear that I could help make purchasing a home from overseas easier for you, Tyler. It was important to me to ensure everything was handled smoothly and efficiently. If there's anything more I can do for you in the future, please...
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As a first time home buyer with little knowledge Zach was very helpful and very prompt on answering any question that popped up for me.
Reply from Zach Kent
October 8th, 2026 09:21 PM
It's great to know that I could assist you as a first-time homebuyer, Jenna. I'm glad I was able to answer your questions promptly and help you through the process. If anything else comes up or you need further assistance, just let me know.
Transparency
Reply from Zach Kent
October 8th, 2026 09:21 PM
I'm grateful for your review, Michael. Transparency is a key priority for me, and I'm pleased to know that it stood out during your experience. If you have any other feedback or need assistance, feel free to contact me.
Smooth transaction, great communication.
Reply from Zach Kent
October 8th, 2026 09:21 PM
I'm glad to hear that the transaction went smoothly and that the communication met your expectations, Maureen. It's important to me that everything proceeds efficiently and clearly for you. If you have any further questions or need assistance...
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very efficient and friendly.
Reply from Zach Kent
October 8th, 2026 09:21 PM
I appreciate your feedback, Penelope. I'm pleased that you found the service both efficient and friendly. It means a lot to me that your experience was positive. If there's anything else I can assist you with, please don't hesitate to reach...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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