R
Rockwall, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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John and Ericka are a great team. Knowledgable, transparent, available, and always accomodating. Thank you, both!
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The customer service provided throughout made the experience pleasant.
Reply from John Aragon
July 7th, 2026 05:16 PM
Makeda, I'm glad to hear that my customer service contributed to a pleasant experience for you. If there's anything more I can do to assist, please feel free to reach out.
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very responsive .
Reply from John Aragon
July 2nd, 2026 04:04 PM
Kimberly, I appreciate your feedback on my responsiveness. It's good to know that I could assist you effectively. If there's anything else you need, feel free to reach out.
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The team was consistent and updates and what to expect for the next step. Awesome cus service & suppor.
Reply from John Aragon
June 29th, 2026 07:30 PM
Antoinette, I appreciate your kind words about the team's consistency and the updates provided throughout the process. It's great to hear that you found our customer service and support awesome. If there's anything else I can assist you with,...
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The process drom from start to finish was seamless. We were keep up to date of where we were in the process of the loan and John and Aaron was very helpful to my buyer. I would recommend this team to all my clients.
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Reply from John Aragon
June 25th, 2026 01:44 PM
LaShone, I'm pleased to hear that you found the process seamless and that both Aaron and I were helpful to your buyer. Keeping you up to date is a priority, and I'm grateful for your recommendation to your clients. If there's anything more...
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John is great about walking you through the process and making sure you understand exactly how everything works.
Reply from John Aragon
June 16th, 2026 01:06 PM
Walker, I'm glad to hear that you found my guidance through the process helpful and clear. Understanding how everything works is important, and I'm pleased I could assist you. If you ever have more questions or need further assistance, please...
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John and his team offered excellent guidance, rapid responses to my questions and excellent advice. They went above and beyond!
Reply from John Aragon
June 11th, 2026 03:07 PM
Jordan, I'm grateful for your positive feedback. It's nice to know that my team and I could provide you with excellent guidance and advice. We're happy to have gone above and beyond for you. If there's anything else you need, please feel free...
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John kept me up to date with changes and paperwork that needed to be signed. He's a great asset to Highlands.
Reply from John Aragon
June 8th, 2026 05:57 PM
Linda, I appreciate your kind words and am glad to know that I could keep you updated throughout the process. It's great to be recognized as a valued part of Highlands Residential Mortgage. If there's anything more you need, please feel free...
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John and team, you have been incredibly helpful through our entire home buying process. Your support and wisdom drawn from a wealth of experience made this the most seamless home purchase ever in 30 years of home ownership. Thank you! We are...
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Reply from John Aragon
June 4th, 2026 02:15 PM
Nicholas, I'm thankful for your kind words and am pleased to hear that my team and I could support you through your home buying journey. It's wonderful to know that our experience contributed to a seamless process for you. If there's anything...
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Aaron made this closing happen in 2 weeks
Reply from John Aragon
June 4th, 2026 08:35 PM
Jordan, I'm pleased to hear that Aaron was able to facilitate a quick closing for you. If you have any other needs or questions, please feel free to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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