Zach Kent
Branch Manager/Senior Loan Officer | NMLS# 1214281
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Amazing customer service !
Reply from Zach Kent
October 8th, 2026 09:21 PM
I'm glad you had a positive experience. Providing excellent customer service is important to me. If there's anything else I can assist you with, just let me know.
Very informative and helpful in every step of the way.
Reply from Zach Kent
October 8th, 2026 09:21 PM
I appreciate your feedback, GKarri. I'm really pleased to hear that you found the support informative and helpful throughout each step of the process. It's essential to me that you feel confident and well-guided at every stage. If there’s anything...
read more
Zach was great at keeping and open line of communication.
Reply from Zach Kent
October 8th, 2026 09:21 PM
Thank you, Grant, for sharing your thoughts. I'm glad to know that maintaining open communication was helpful for you. It's crucial to me that clients feel informed and comfortable throughout the process. If there's anything else you need or...
read more
Everyone from the mortgage company was very friendly and helpful in this loan process. This was all handled remotely and expeditely.
Reply from Zach Kent
October 8th, 2026 09:21 PM
I'm glad to hear that the remote process went smoothly and that you found our team friendly and helpful. It's important to me to ensure a seamless experience, even from a distance. If there's anything else I can do for you, please feel free...
read more
Zach was very easy to communicate with and was quick to find a solution when we had any obstacles. He helped make it a smooth transition for my clients.
Reply from Zach Kent
October 8th, 2026 09:21 PM
I appreciate your kind words, Mindy. I'm so glad to hear that communication was smooth and that I could help find solutions to any challenges along the way. It's important to me that the process is as seamless as possible for both you and your...
read more
Zach Kent was there to answer any questions & helped us with an unforeseen circumstance. He's very personable and was great to work with. A real asset to the company.
Reply from Zach Kent
October 8th, 2026 09:21 PM
Thank you, Eddie, for your generous words. I'm pleased I could assist you with your questions and navigate the unforeseen circumstance during the process. It's important to me that my clients feel supported and confident. I'm glad you found...
read more
Zach gives among other things a great level of comfort! I highly recommend him to all my buyers seeking a loan. Very responsive , dependable and creative offering great service from that first phone call all the way through closing! Great job,...
read more
Reply from Zach Kent
October 8th, 2026 09:21 PM
Thank you, Ann, for your thoughtful review. I'm delighted to hear that I was able to provide a level of comfort throughout your experience. It's important to me that my clients feel supported from start to finish. I appreciate your recommendation...
read more
Zach worked very hard for us and gave excellent financial advice and guidance.
Reply from Zach Kent
October 8th, 2026 09:21 PM
Thank you, William, for taking the time to share your experience. I'm glad to have been able to provide the financial advice and guidance you needed. Working hard to support clients like you is what makes my work rewarding. If there's anything...
read more
Expertise, personal outstanding customer service, excellent communication, smooth & mortgage process
Reply from Zach Kent
October 8th, 2026 09:21 PM
Thank you, Nancy, for highlighting my expertise and customer service. I'm glad to hear that my communication and process management met your expectations. It was a pleasure working with you, and I appreciate your feedback.
Zach is a great person with comrehensive and exact industry knowledge per scenario. He has an edge of courteous behaviour in pressing time and try to answer all the questions.
All the best !!!
Reply from Zach Kent
October 8th, 2026 09:21 PM
Thank you, Nirmal, for your kind words. I'm pleased to hear that my industry knowledge and courteous behavior met your expectations. It was a pleasure assisting you, and I wish you all the best in your future endeavors.
71–80 of 241
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Central Standard Time (CST)
Disclaimer
