Yoranne Mbadu

I've asked your company for over 10 years to report my mortgage to the credit agencies and you have not.... my ex wife who is on the loan but not on the title gets it reported ... smh .... so why pay on time each month since it's not reported...

I said specifically that I dont need anyone to call me, i just needed an email back with the loan paydown break even point i need to get to in order to remove PMI from my loan. Instead, I had to spend a bunch of time talking to someone who...

Yoranne was AMAZING! I could feel her need of urgency in resolving my issue, however, BSI is not a user friendly company, and some representatives are rude. By no means this comment is directed to Yoranne. She is and should be considered a...

Yoranne was incredibly helpful with my questions regarding my escrow.

got accomplished in one call

I'm sure that it will be fine, once the problem is resolved.

Bc all of above,,,,,,,,

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They were not kindly answer & hurry to finish with me during the conversation .I was feel so bad & frustration. Not knowing well about... Better known person needed..

Zero wait time, she was helpful and professional, took care of what I needed.