Yoranne Mbadu

Knowledgeable and professional staff.

She was willing and op To helping me along with being polite and professional

Because i I have b going through some issues and BSI and its employees are very caring and supportive in times of need .

All of my questions and concerns were met by Yoranne.

All my needs were met

My problem was resolved.

Nobody takes responsibility for the problems there and nobody actually solves the issue, they just pass the problems along to someone else. Every time I call it's the same run around

Yoranne was efficient and responsive to my needs.

Issue resolved in one call

Rep was difficult to understand, connection seemed very poor. Just wanted to gain a better understanding of my billing which had increased. She did not seem knowledgeable and the call dropped. No attempt to return call to me.