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Tracy Adams, Ruoff Mortgage
Senior Loan Officer | NMLS# 234924 | Ruoff Mortgag...
Additional Licenses: NMLS# 234924 | GA - 234924 | OH - MLO.050617.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance ... Show More
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9 AM to 5 PM
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9 AM to 5 PM
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Reviews from Web
Tracy was so helpful and encouraging . She made this process so much easier. Id recommend her to everyone! She was a true blessing in this process
Reply from Tracy Adams, Ruoff Mortgage
July 20th, 2026 12:44 PM
Devin, I'm glad to hear that I could make the process easier for you. Your recommendation and kind words mean a lot to me. If there's anything else you need in the future, please feel free to reach out.
Tracy went above and beyond to make herself available, no matter what my schedule was like or no matter what time or day. I never felt rushed with appointments and was offered something to drink. Everyone was friendly. It didn't matter how...
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Reply from Tracy Adams, Ruoff Mortgage
July 13th, 2026 12:48 PM
Thank you for allowing me to help you, it was my pleasure. I appreciate your kind words and thank for taking the time to leave a review.
This is our time buy a home with Tracy and Ruoff Mortgage. Tracy always went above and beyond with our journey. When we were looking to purchase another house we only wanted to use Tracy. Want to give a shout out to Mel her assistant because...
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Reply from Tracy Adams, Ruoff Mortgage
July 13th, 2026 12:50 PM
Thank you so much, I appreciate your continued trust in me and my team and also thank you for leaving me a review. Don't hesitate to reach out should you need anything.
Amazing loan agent and team. You will not regret your decision to utilize Ruoff!
Reply from Owner
July 13th, 2026 12:51 PM
Thank you, MIke--we appreciate you and your family's kindness!
Tracy Adams, Melissa Mercer, and team went above and beyond again! Worked through a difficult matter with the builder so we could close on time. They are the reason we continue and will continue to use Ruoff!
Reply from Tracy Adams, Ruoff Mortgage
July 13th, 2026 12:54 PM
Thank you to you and your family for the continued support over the years and your trust in me and my team. I am so grateful everything worked out at the end and we got you into your new house on time!
Everything was really straight forward and clear of what I need to do on my end.
Reply from Tracy Adams, Ruoff Mortgage
July 1st, 2026 09:14 PM
Thank you, Jake we appreciate your feedback--please reach out if you need anything at all. We were so happy to help!
Tracy Adams, Ruoff Mortgage has received a review with 5 star rating from Michele H
Reply from Owner
July 13th, 2026 12:52 PM
Thanks for the 5 star review, Michele!
We were very happy with our loan officer, she always does a great job for us. Tracy made sure that we were well informed through the whole process.
Reply from Tracy Adams, Ruoff Mortgage
July 1st, 2026 09:15 PM
Jeffrey, I'm glad to hear that you were pleased with my assistance. Keeping you informed throughout the process is important to me, and I'm happy it made a positive impact on your experience. If there's anything else you need, feel free to...
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Tracy & her team are the absolute BEST!!
Reply from Tracy Adams, Ruoff Mortgage
June 19th, 2026 07:13 PM
NO, you are the best! Thanks for taking the time to leave a review about me and my team, it means the world! Let me know if I can help in any way moving forward.
Tracy was phenomenal, I will never use anyone else.
Reply from Tracy Adams
June 19th, 2026 04:17 PM
Scott, I'm grateful for your kind words. It's wonderful to know that you had such a positive experience. If there's ever anything else you need, please feel free to reach out.
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About
Additional Licenses: NMLS# 234924 | GA - 234924 | OH - MLO.050617.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional
FHA
Jumbo Loans
USDA
VA Loans
Down Payment Assistance Loans
Refinance Loans
First Time Homebuyers
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Positions
- Ruoff Mortgage - Senior Loan OfficerFeb 14th, 2000 - Current
Memberships
- Parkview YMCA
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 234924
- GA - 234924
- OH - MLO.050617.000
Gallery
Hobbies
- Spending time with family
- Biking
- Spending time with my grandson and family.
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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