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Tracy Adams, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1110 East Dupont Road, Fort Wayne, Indiana, 46825
Telephone: +1-260-615-4761
Rating: 4.97

Senior Loan Officer | NMLS# 234924 | Ruoff Mortgag...

Ruoff Mortgage - North Fort Wayne

4.97

(218)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 615-4761

Fort Wayne, IN

https://www.ruoff.com/tracyadams

Location & Business Hours

Business Hours

Sun

closed

Mon

9 AM to 5 PM

Tues

9 AM to 5 PM

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4.97

(218)

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4.96

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5.0

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Tracy Adams, Ruoff Mortgage has received a review with 5 star rating from Emily C

Reply from Owner

March 13th, 2026 10:21 AM

Thank you for the excellent rating, Emily. If you ever need further assistance, feel free to contact me.

Working with Tracy was truly a fantastic experience. She made every step of the process incredibly easy to understand and always took the time to explain each detail—from loan options to payments—clearly and patiently. Her professionalism,...

Reply from Tracy Adams

March 12th, 2026 01:51 PM

I appreciate your kind words, Emily. It's wonderful to hear that you felt comfortable and well-guided throughout the process. My goal is always to ensure clarity and ease, so I'm glad I could assist you effectively. If you have any more questions...

Tracy Adams, Ruoff Mortgage has received a review with 5 star rating from Scott M

Reply from Owner

February 24th, 2026 10:36 AM

Thank you for providing a 5-star rating, Scott. I appreciate your support and look forward to assisting you again in the future.

Tracy is the best!

Reply from Tracy Adams

February 23rd, 2026 05:24 PM

I appreciate the compliment, Scott. It's rewarding to know I'm meeting your expectations. If there's anything more I can do for you in the future, please don't hesitate to reach out.

Tracy worked tirelessly to help me secure a loan for my home during an incredibly challenging and unusual situation. From the very beginning, she took the time to ensure I fully understood every step of the process and never once made me feel...

Reply from Tracy Adams, Ruoff Mortgage

January 22nd, 2026 08:29 PM

Aleasa, thank you for taking the time to leave a review. I am go grateful to have met you and to have been able to assist your family. Please do not hesitate to let me know if I can be of assistance in the future.

There were a few issues with closing. She told us we were good to close when clearly we were not and were waiting for the title to clear. I also never got confirmation that the money I wired had made it to the title company when it did. And...

Tracy was great to work with and extremely knowledgable on the process. I would recommend her to anyone!

Reply from Tracy Adams, Ruoff Mortgage

January 14th, 2026 06:09 PM

Your feedback is greatly appreciated, Austin. I'm glad to have been able to assist you effectively, and it's wonderful to hear that you found the process informative. Thank you for recommending me to others. Should you have any further questions...

Above and beyond service, highly recommend

Reply from Owner

January 8th, 2026 03:42 PM

Thank you, James--I appreciate you taking the time to provide your feedback and I really enjoyed working with you. Please do not hesitate to reach out if you need anything at all in the future.

Tracy Adams and her team did an amazing job, they made everything very easy to understand and answered any questions I had without any hesitation. I will strongly recommend Rouf Mortage to any friends and family.

Reply from Tracy Adams, Ruoff Mortgage

January 8th, 2026 03:42 PM

James, thank you for taking the time to leave such a positive review. I'm glad to hear that everything was clear and your questions were answered promptly. It's important to me that each client feels confident throughout the process. I appreciate...

Tracy was there for me every step of the way. I'm not the best at keeping up with communication, but she made it easy and reached out to me constantly to make sure I knew exactly what was going on.

Reply from Tracy Adams

January 8th, 2026 03:43 PM

It's great to hear that you felt supported throughout the process, Megan. I'm glad I could make communication easier for you and keep you informed along the way. If there's anything else you need help with or any questions arise in the future,...

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About

Additional Licenses: NMLS# 234924 | GA - 234924 | OH - MLO.050617.000. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Conventional

FHA

Jumbo Loans

USDA

VA Loans