

Tonya Neill
Senior Loan Officer | NMLS# 138769 | Ruoff Mortgag...

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Tonya Neill has received a review with 5 star rating from Jessica S
Reply from Owner
August 20th, 2025 04:39 PM
I appreciate your wonderful review, Jessica. It’s great to know that you were pleased with the process and the early closing. Keeping you informed throughout was important to me, and I’m thrilled to hear it made a difference. If you have any...
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Thanks for all the help and hard work
Reply from Tonya Neill
August 26th, 2025 01:12 AM
I truly appreciate your kind words, Jessica. It was my pleasure to assist you, and I'm glad my efforts made a positive impact on your experience. If there's ever anything more I can do for you, please don't hesitate to reach out.
Tonya was incredible through the entire house buying process! She helped us overcome every speed bump and hurdle we encountered and made the process super easy to navigate. She was great to work with and communicated everything to us quickly...
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Reply from Owner
August 18th, 2025 06:20 PM
Jameson, I'm truly grateful for your wonderful review. It's rewarding to know that you found the experience so positive and that my efforts to communicate effectively made a difference. I hope everything is going well with your new home, and...
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Everything was done in a timely manner and with professionalism and quickly I honestly couldn't have asked for more
Reply from Tonya Neill
August 14th, 2025 03:18 PM
Thank you for the review! It was a pleasure working with you!
Great client services
Reply from Tonya Neill
August 13th, 2025 03:49 PM
Thank you for the positive feedback, I appreciate it. I'm glad to hear you were pleased with the services provided. If there's ever anything more I can assist you with, please don't hesitate to reach out.
Tonya was wonderful to work with, kept me informed daily and we closed 2 weeks early
Extremly knowledgeable and professional
Reply from Tonya Neill
August 12th, 2025 03:29 PM
Thank you, Todd, for your kind words. I'm glad to hear that you found the process smooth and that we were able to close early. It was a pleasure keeping you informed every step of the way. Your experience means a lot to me, and I'm here if...
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Tonya and her assistant joleen went above and beyond what we expected in a home refi, even returning emails at 9:30 pm . would recomend them to anyone.
Reply from Tonya Neill
July 13th, 2025 11:46 PM
Thanks Tony! It was a pleasure working with you and your wife again!
Tonya Neill is the best! She was fun to work with and always quick to respond to all my questions. Even after hours or driving to her destinations. She is very knowledgeable and I highly recommend her and Ruoff.
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Reply from Tonya Neill
June 23rd, 2025 01:31 PM
Thank you so much Lyne. You were awesome to work with!
I have worked with Tonya twice over the last 5yrs. I can’t begin to explain how helpful and professional Tonya is. She answered calls after working hours and on the weekends!!!!! If you are looking for the best..... Call Tonya!!!!
Tonya was awesome to work with, she helped me with anything I asked her to and always responded very quickly. This was my first mortgage and I was very surprised how smooth everything went. I would recommend Tonya to anyone!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
MSHDA FHA and Conventional loan
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Memberships
- NMLS Member
- Jackson Area Association of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- Michigan NMLS: 138769
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Hobbies
- Bike riding
- Pickle ball
- kayacking
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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