Tonya Neill
Senior Loan Officer | NMLS# 138769 | Ruoff Mortgag...
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Reviews from Web
No. Not really.
Tonya did an amazing job guiding me through this journey!
Reply from Tonya Neill
July 27th, 2026 08:12 PM
Thanks Kerry! I was a pleasure working with you and meeting you at the closing. :) Please let me know if you have any questions with anything in the future.
Always being prompt in returning calls or emails, also everything was clear their was never any guessing.
Reply from Tonya Neill
June 17th, 2026 12:27 PM
Thank you for your kind words, Kristina. I'm pleased to know that my prompt communication and clear information made the process smoother for you. If you ever have more questions or need further assistance, feel free to reach out.
Knowledgeable, friendly and efficient.
Reply from Tonya Neill
June 8th, 2026 12:07 AM
Thank you for sharing your kind words, Karen. I'm pleased to hear that you found my service knowledgeable, friendly, and efficient. If there's anything else I can assist you with, please let me know.
Working with Ruoff Mortgage was such a smooth and stress-free experience from start to finish. Communication was always quick and clear, every question I had was answered thoroughly, and the whole team made me feel supported throughout the...
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Reply from Tonya Neill
May 15th, 2026 01:03 PM
I'm so glad to hear that your experience with Ruoff Mortgage was smooth and stress-free, Brandy. It's appreciated to know that the communication and support you received made your home-buying journey enjoyable and understandable. If you have...
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Tonya and her assistant made everything
Reply from Tonya Neill
April 7th, 2026 07:11 PM
Thank you for sharing your thoughts, Susan. I'm pleased to know that both my assistant and I could support you throughout the process. If there are any further questions or assistance you need, please reach out at any time.
Tonya Neill has received a review with 5 star rating from S R
Reply from Owner
March 24th, 2026 10:11 AM
I appreciate your rating, S. Thank you for taking the time to evaluate my work at Ruoff Mortgage.
It can't be overstated how important it is to have an actual person present during closing.
Reply from Tonya Neill
March 13th, 2026 12:27 PM
Thank you Shinichi! it was a pleasure meeting you both! Please reach out if you need anything.
Helped me immensly, im 70 years old and have a hard time with todays tech work. Tonia did an outstanding job for me! Not once did she make me feel silly cause i didnt know how to get to something. She explained it to me in "lamens" terms!
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Reply from Tonya Neill
February 23rd, 2026 01:08 PM
Thank you Judy for the kind words!! Please reach out to me if you have any questions regarding anything you receive.
Tonya absolutely went above and beyond to help expedite everything so that we could close on the date needed. I loved working with her!!
Reply from Tonya Neill
February 11th, 2026 02:46 PM
Thank you Jessica for the kind words! It was great working with you and i am so glad we got it to close so quickly!!!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
MSHDA FHA and Conventional loan
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Memberships
- NMLS Member
- Jackson Area Association of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- Michigan NMLS: 138769
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Hobbies
- Bike riding
- Pickle ball
- kayacking
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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