Tonya Neill

Name: Ruoff Mortgage - Jackson
Address: 141 Jackson St, Jackson, Michigan, 49201
Telephone: +1-517-795-0987
Rating: 4.83

Senior Loan Officer | NMLS# 138769 | Ruoff Mortgag...

Ruoff Mortgage - Jackson

4.83

(55)

Mortgage

Mortgage Loan Officer

Contact Info

(517) 795-0987

Jackson, MI

https://www.ruoff.com/tonyaneill

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.83

(55)

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4.83

(31)

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(17)

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Great communication, friendly, and had no complaints.

Reply from Tonya Neill

February 5th, 2026 04:08 PM

Thanks Madison! This house was definitely meant to be yours. Alot of things came in line :):)

Everything from start to finish was easy to navigate. Very helpful as this is our family first home purchase.

Reply from Tonya Neill

February 3rd, 2026 04:18 PM

Thank you Brian, it was a pleasure to work with you and Madison. Please reach out if you have any questions.

"Working with Tonya was an absolute pleasure! From the moment we started, She made a daunting process feel simple and manageable. Tonya explained every single step, option, and document clearly, ensuring we felt confident and informed without...

Reply from Tonya Neill

December 24th, 2025 01:23 AM

I appreciate your thoughtful feedback, Brie. It's important to me that the process feels straightforward and manageable, so I'm glad to hear that my explanations helped you feel confident and informed. If you have any more questions or need...

Should be mentioned about the taxes and fees that are needed for the closing when the estimate is given. Should also be a list of personal that are working on your mortgage so when communications come in they do not look like phishing scams....

Reply from Tonya Neill

December 11th, 2025 05:37 PM

John, thank you for taking the time to share your feedback. I’m always focused on improving the experience for every client, and your comments truly help me do that. I appreciate the opportunity to work with you and Linn, and I’m glad to know...

i was able to get into a home before the holidays as timely as you could, and you guys where very nice to work with to get me through the process of my first home . communicated well, and kept me up to date.

Reply from Tonya Neill

November 11th, 2025 04:36 PM

Thank you Taylor. I am so glad you were able to get in your first house before the holidays! Please reach out if you have any questions and keep me in mind for the future!

Tonya Neill has received a review with 5 star rating from Gayle S

Reply from Owner

November 11th, 2025 04:37 PM

Thanks Gayle! you know i love working with you and Howard..

Smooth process...Tonya made everything very understandable

Reply from Tonya Neill

October 8th, 2025 04:17 PM

I'm pleased to hear that you found the process smooth and clear, Shamarr. I'm glad I could help make everything more understandable for you. If you have any questions or need assistance again, don't hesitate to reach out.

Tonya was great to work with she answered every question i had in a timely manor!

Reply from Tonya Neill

September 30th, 2025 10:22 PM

It's great to know that you had a positive experience, Lexi. I'm glad I could answer your questions promptly and be of assistance throughout the process. If there's anything else you need, feel free to reach out anytime.

Tonya Neill made the whole process super easy!

Reply from Tonya Neill

September 18th, 2025 03:41 PM

I'm glad to hear that the process felt easy for you, Gary. It was a pleasure to work with you and support you through this journey. If there's anything more I can assist you with in the future, please feel free to reach out.

i'm just so grateful i had an amazing loan officer! Tonya Neill reallly helped smooth the process and i'm glad to be living in my very first home. Thank you everyone -Madison

Reply from Tonya Neill

August 18th, 2025 06:20 PM

Thank you so much for the kind words Madison! You were awesome to work with and i am glad i was part of your home buying process!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

MSHDA FHA and Conventional loan

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