Ruoff Mortgage - Jackson, Jackson, MI

Jackson, MI

4.94

(691)

Mortgage

Mortgage Loan Officer

Contact Info

(517) 796-3161

Jackson, MI

https://www.ruoff.com/lending-centers/jackson

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.94

(691)

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Experience.com

4.92

(391)

Zillow

4.94

(48)

Google

4.98

(252)

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Knowledgeable, friendly and efficient.

Maybe a little more detail, or explanation of the process as each step is worked through.

Kim was very good at communicating and keeping me informed on what is needed. couldn't of asked for a better experienc!

I cant say enough good things about Kim McClurg! She is hands down the best loan officer I have ever worked with! I will be definitely coming back to her for future mortgage loans! She needs a raise.

Reply from Kim McClurg, Ruoff Mortgage

May 27th, 2026 07:44 PM

Thank you, John, for your kind words about my work. I'm very happy to hear that you had such a positive experience and that you plan to return for future mortgage loans. Your feedback means a lot to me!

Dave and Lynn both answered questions wuick quick and easy to understand. If we were confused about anything we got a quick and understandable answer

Dave Leightner, Ruoff Mortgage has received a review with 5 star rating from Joseph P

Helped with everything I needed to get into my new home

Reply from Dave Leightner

June 4th, 2026 03:17 PM

Joseph, I appreciate your kind words. I'm glad I could assist you with everything you needed to get into your new home. If there's anything else I can help you with, please feel free to reach out.

Kim Connors, Ruoff Mortgage has received a review with 5 star rating from Cherie C

Reply from Owner

June 4th, 2026 12:59 PM

Thank you, Cherie, for the perfect rating. I appreciate it and am here if you ever need assistance.

Kim was very friendly and professional at the same time. We were comfortable asking her questions and we were well taken care of throughout the process.

Reply from Kim Connors, Ruoff Mortgage

May 23rd, 2026 09:05 PM

Cherie, I'm glad to hear that you felt comfortable and well taken care of during the process. Your feedback about my friendly and professional approach is much appreciated. If you have any more questions or need assistance in the future, feel...

Kim was awesome to work with. Felt she kept us informed every step of the way. Would use her again.

Reply from Kim Connors

May 23rd, 2026 09:06 PM

Michael, I'm glad to hear that you felt well-informed throughout the process. It's appreciated to know you'd choose to work with me again. If you have any future needs, don't hesitate to reach out.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans