Ruoff Mortgage - Jackson, Jackson, MI
Jackson, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Thank u kim.
Reply from Kim McClurg, Ruoff Mortgage
August 21st, 2026 08:04 PM
I appreciate your kind words, Christopher. It's great to know I could be of help.
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The communication; We never had to wait more than a few minutes for an answer, including on weekends and off hours.
Reply from Tonya Neill
August 19th, 2026 03:33 PM
I'm pleased to hear that the communication met your expectations, Stephanie. Being responsive and available is important to me, so it's great to know it made a positive impact on your experience.
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Tonya Neill has received a review with 4 star rating from JAyBEE B
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Communication
Clear communication on information that was needed as well as having patience to answer all of my questions through out the process even if they were repetitive .
Reply from Kim McClurg, Ruoff Mortgage
August 16th, 2026 12:58 PM
Thank you, Ike, for sharing your feedback. I'm glad to know that the communication was clear and that I could patiently assist with all your questions throughout the process. Your experience is important to me, and I'm pleased I could support...
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I can’t say enough good things about my loan officer! I’ve worked with her for the past 15 years, and she has helped me through multiple home loans and some pretty crazy, complicated situations over the years. No matter what I’ve had going...
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Reply from Owner
August 18th, 2026 07:09 PM
Amber, thank you for your kind words and for trusting me with your home loan needs over the past 15 years. I'm grateful to have been able to assist you through various situations and to provide support when needed. Your trust and positive feedback...
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I can’t say enough good things about my loan officer! I’ve worked with her for the past 15 years, and she has helped me through multiple home loans and some pretty crazy, complicated situations over the years. No matter what I’ve had going...
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Reply from Tonya Neill
August 10th, 2026 07:27 PM
Amber thank you for the awesome review!! It is always a pleasure working with you!
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No. Not really.
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Tonya did an amazing job guiding me through this journey!
Reply from Tonya Neill
July 27th, 2026 08:12 PM
Thanks Kerry! I was a pleasure working with you and meeting you at the closing. :) Please let me know if you have any questions with anything in the future.
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Ruoff Mortgage - Jackson
I love the "Loan Butler" it was easy to upload, and I could see where we were through the whole process. I also liked that I could go back and look at all the documents again that I had signed. Parker is perfect at his job. He kept me informed,...
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Reply from Owner
August 19th, 2026 05:23 PM
Thank you so much for the wonderful 5-star review, Heather! We’re thrilled to hear that Loan Butler made it easy to upload documents, follow the progress of your loan, and access everything you needed throughout the process. Even more importantly,...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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