Tonya Neill

Name: Ruoff Mortgage - Jackson
Address: 141 Jackson St, Jackson, Michigan, 49201
Telephone: +1-517-795-0987
Rating: 4.85

Senior Loan Officer | NMLS# 138769 | Ruoff Mortgag...

Ruoff Mortgage - Jackson

4.85

(45)

Mortgage

Mortgage Loan Officer

Contact Info

(517) 795-0987

Jackson, MI

https://www.ruoff.com/tonyaneill

Location & Business Hours

Business Hours

Thu

8 AM to 6 PM

Fri

8 AM to 6 PM

Sat

closed

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4.85

(45)

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Experience.com

4.83

(23)

Zillow

4.82

(17)

Google

5.0

(5)

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"Working with Tonya was an absolute pleasure! From the moment we started, She made a daunting process feel simple and manageable. Tonya explained every single step, option, and document clearly, ensuring we felt confident and informed without...

Reply from Tonya Neill

December 18th, 2025 03:34 PM

I'm pleased to hear that your experience felt straightforward and manageable, Brie-Ann. Taking the time to explain each part of the process is important to me, and I'm glad it contributed to your confidence. If you have any further questions...

Tonya is amazing to work with, very knowledgeable. Everyone was very kind

Reply from Tonya Neill

October 22nd, 2025 07:22 PM

I'm pleased to hear that you found the experience positive, Howard. It was great to work with you, and I'm glad you felt well-supported and informed throughout the process. If you have any more questions or need further assistance, please don't...

Tonya Neill went over and above my expectations. I had also been working with another banker who was hard to reach and less personal. I chose Tonya over that banker because she was upfront, extremely attentive and easy to work with. I am grateful...

Reply from Tonya Neill

September 18th, 2025 03:38 PM

Thank you so much for the kind words. You were awesome to work with. Please call me if you have any questions in the future!

Knowledgeable, friendly and efficient.

Working with Ruoff Mortgage was such a smooth and stress-free experience from start to finish. Communication was always quick and clear, every question I had was answered thoroughly, and the whole team made me feel supported throughout the...

Reply from Tonya Neill

May 15th, 2026 01:03 PM

I'm so glad to hear that your experience with Ruoff Mortgage was smooth and stress-free, Brandy. It's appreciated to know that the communication and support you received made your home-buying journey enjoyable and understandable. If you have...

Tonya and her assistant made everything

Reply from Tonya Neill

April 7th, 2026 07:11 PM

Thank you for sharing your thoughts, Susan. I'm pleased to know that both my assistant and I could support you throughout the process. If there are any further questions or assistance you need, please reach out at any time.

Tonya Neill has received a review with 5 star rating from S R

Reply from Owner

March 24th, 2026 10:11 AM

I appreciate your rating, S. Thank you for taking the time to evaluate my work at Ruoff Mortgage.

It can't be overstated how important it is to have an actual person present during closing.

Reply from Tonya Neill

March 13th, 2026 12:27 PM

Thank you Shinichi! it was a pleasure meeting you both! Please reach out if you need anything.

Helped me immensly, im 70 years old and have a hard time with todays tech work. Tonia did an outstanding job for me! Not once did she make me feel silly cause i didnt know how to get to something. She explained it to me in "lamens" terms!

Reply from Tonya Neill

February 23rd, 2026 01:08 PM

Thank you Judy for the kind words!! Please reach out to me if you have any questions regarding anything you receive.

Tonya absolutely went above and beyond to help expedite everything so that we could close on the date needed. I loved working with her!!

Reply from Tonya Neill

February 11th, 2026 02:46 PM

Thank you Jessica for the kind words! It was great working with you and i am so glad we got it to close so quickly!!!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

MSHDA FHA and Conventional loan

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