Tonya Neill
Senior Loan Officer | NMLS# 138769 | Ruoff Mortgag...
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
"Working with Tonya was an absolute pleasure! From the moment we started, She made a daunting process feel simple and manageable. Tonya explained every single step, option, and document clearly, ensuring we felt confident and informed without...
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Reply from Tonya Neill
December 18th, 2025 03:34 PM
I'm pleased to hear that your experience felt straightforward and manageable, Brie-Ann. Taking the time to explain each part of the process is important to me, and I'm glad it contributed to your confidence. If you have any further questions...
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Tonya is amazing to work with, very knowledgeable. Everyone was very kind
Reply from Tonya Neill
October 22nd, 2025 07:22 PM
I'm pleased to hear that you found the experience positive, Howard. It was great to work with you, and I'm glad you felt well-supported and informed throughout the process. If you have any more questions or need further assistance, please don't...
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Tonya Neill went over and above my expectations. I had also been working with another banker who was hard to reach and less personal. I chose Tonya over that banker because she was upfront, extremely attentive and easy to work with. I am grateful...
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Reply from Tonya Neill
September 18th, 2025 03:38 PM
Thank you so much for the kind words. You were awesome to work with. Please call me if you have any questions in the future!
The communication; We never had to wait more than a few minutes for an answer, including on weekends and off hours.
Reply from Tonya Neill
August 19th, 2026 03:33 PM
I'm pleased to hear that the communication met your expectations, Stephanie. Being responsive and available is important to me, so it's great to know it made a positive impact on your experience.
Tonya Neill has received a review with 4 star rating from JAyBEE B
Communication
I can’t say enough good things about my loan officer! I’ve worked with her for the past 15 years, and she has helped me through multiple home loans and some pretty crazy, complicated situations over the years. No matter what I’ve had going...
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Reply from Owner
August 18th, 2026 07:09 PM
Amber, thank you for your kind words and for trusting me with your home loan needs over the past 15 years. I'm grateful to have been able to assist you through various situations and to provide support when needed. Your trust and positive feedback...
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I can’t say enough good things about my loan officer! I’ve worked with her for the past 15 years, and she has helped me through multiple home loans and some pretty crazy, complicated situations over the years. No matter what I’ve had going...
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Reply from Tonya Neill
August 10th, 2026 07:27 PM
Amber thank you for the awesome review!! It is always a pleasure working with you!
No. Not really.
Tonya did an amazing job guiding me through this journey!
Reply from Tonya Neill
July 27th, 2026 08:12 PM
Thanks Kerry! I was a pleasure working with you and meeting you at the closing. :) Please let me know if you have any questions with anything in the future.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
MSHDA FHA and Conventional loan
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Memberships
- NMLS Member
- Jackson Area Association of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- Michigan NMLS: 138769
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Hobbies
- Bike riding
- Pickle ball
- kayacking
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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