Tom Merritt at CrossCountry Mortgage
Originating Branch Manager | NMLS #315449
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chicago, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for leaving a review. If there is anything that we can do to make sure you are receiving a 5-star experience, please let us know.
Tom and everyone on his team were wonderful throughout this whole process. As first-time buyers, we knew next to nothing about how the home-buying process worked. You all were amazing at helping us through, from before we put an offer down,...
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Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
As first time home-buyers, we couldn't have asked for a more comprehensive, transparent experience. Tom and team guided us every step of the way with the utmost courtesy, patience, and superior communication.
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
experience as a whole of working with Tom has been of perseverance and comfortability of making the best decisions possible. From our initial experience with trying to build a place in Gilbert to now officially closing in Algonquin, the comfortability...
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Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
Communication was first rate, everyone we worked with was fantastic, the process was amazingly smooth.
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Congratulations on this big life decision! We hope to work with you again in the future.
Easy to work with, communicate we, app makes it easy
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
Tom answered all our questions as a first time buyer and didn't make us feel silly. He was easy to get in contact with; even on the weekends when we were looking for homes. Could not have asked for a better experience!
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Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
The professionalism, knowledge, and problem solving were all amazing!
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
Tom makes the scariest part of home buying the easiest. He is calm, cool, and collected, even when discussing scary large figures. He is creative at structuring loans and was able to help get us into our dream home!
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Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
Responsive and clear communication in what is sometimes a complex process. Appreciate his patience with us, and strong oversight. Tom and his team go above and beyond to ensure we felt informed and understood what was going on. After 3 times...
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Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chicago, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #315449 | Branch NMLS #2822731
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 315449
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095