

Tom Merritt at CrossCountry Mortgage
Originating Branch Manager | NMLS #315449

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chicago, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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High level of communication and guidance
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Congratulations on this big life decision! We hope to work with you again in the future.
Great communication and explanation of all of our options.
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Congratulations on this big life decision! We hope to work with you again in the future.
Tom was available and knowledgeable whenever we had things and the different aspects of the loan process happened on time.
Always willing to talk about the process/questions
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for taking the time to leave a review. Please feel free to connect with us for additional feedback on ways we can improve your experience and our services.
Ease of purchase
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
The fact that I can wholeheartedly trust that you'll take the utmost care of my clients. Puts me at ease that I know they're in mutual best of hands with you and your team! I know that you'll make sure we close on time💪🏽
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Tom and team were very knowleegable and helpful!
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
Tom and his team were extremely responsive land helpful. Tom was great at fnding personal solutions that worked for our situation.
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
Every step of the process was explained in such great detail if I had a question, I just reached out and it was answered. . Everyone with Summit was so nice, respectful and eager to help. I couldn't have asked for a better team to help me in...
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Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
Tom and his team did a great job on a tight timeline.
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for your feedback. If there is anything we can do to improve, please let us know.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chicago, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #315449 | Branch NMLS #2822731
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 315449
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095