Tom Merritt at CrossCountry Mortgage
Originating Branch Manager | NMLS #315449
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chicago, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Tom went above and beyond to prepare paperwork for us on short notice several times, helping us secure our new place in a competitive market!
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
Good comms, not pushy
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
We are grateful that you took the time out to leave us a response. Please let us know how we could have helped you further to make sure we deliver exceptional services.
Always room for improvement i feel like you did outstanding but this is a good push for better use
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
We are grateful that you took the time out to leave us a response. Please let us know how we could have helped you further to make sure we deliver exceptional services.
Tom's communication was very clear, and was very quick to respond. He is a pro and I will be happy to use him again on my next transaction.
Tom was extremely hands on. To be honest, I had two lenders offer similar loan rates, but went with Summit thanks to Tom's assistance in learning the market here in Chicago and guiding me through each stage of the process. He also added a personal...
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Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
Promt responses and detailed but focused explanations of each .
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
The communication was excellent. All our questions were answered promptly. The process was smooth and successful.
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
Tom and his team were easy to work with and made us feel comfortable through out the loan process!
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
Excellent communication and service
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
Easy to work with
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for taking the time to leave a review. Please feel free to connect with us for additional feedback on ways we can improve your experience and our services.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chicago, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #315449 | Branch NMLS #2822731
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 315449
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095