

Tom Merritt at CrossCountry Mortgage
Originating Branch Manager | NMLS #315449

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chicago, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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WOW. I mean, WOW. As a first-time homeowner, I was really anxious (yet excited) about the process. Tom made us feel so at ease! His interpersonal skills were spectacular! Tom took the time to build a relationship with me and my husband. He...
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Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
Tom's great communication
Great communication, walked us through every strp step of the process and made our first time buying a house easy
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Congratulations on this big life decision! We hope to work with you again in the future.
Tom is fantastic!! He has been my "go to" guy for client referrals for almost 10 years now. He's competent, reliable, communicative, professional, proactive, a team player and extemely good at what he does. He is also an incredibly good guy....
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Tom and his team have great skill in distilling a somewhat complex process into very easy to understand terms. This combined with effective communication made the process very smooth
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
The constant communication helped us to understand everything.
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Congratulations on this big life decision! We hope to work with you again in the future.
Working with Tom was an outstanding experience from start to finish. As a mortgage broker, he brought deep knowledge and professionalism to the table and went above and beyond to ensure a smooth, stress-free process.
Tom and Reuben were so helpful throughout the entire process. They clearly communicated the overall process and shared regular updates along the way. As a first-time homebuyer, it was great knowing I had a supportive team to help me.
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
They made the whole process was very straightforward and Tom answered all of our questions in a timely fashion.
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
The constant availability to answer all of our (many) questions as first time home owners with such speed and patience was invaluable to us throughout the homebuying process.
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chicago, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #315449 | Branch NMLS #2822731
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 315449
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095