Thea Druley, Ruoff Mortgage's Cover Image

Top 5%

Thea Druley, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 561 West Connexion Way Suite 3, Columbia City, Indiana, 46725
Telephone: +1-260-804-3622
Rating: 4.85

VP Branch Manager | NMLS# 403907 | Ruoff Mortgage ...

Ruoff Mortgage - Columbia City

4.85

(160)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 804-3622

Columbia City, IN

https://www.ruoff.com/TheaDruley

Location & Business Hours

Business Hours

Wed

7 AM to 9 PM(Open now)

Thu

7 AM to 9 PM

Fri

7 AM to 9 PM

View All days

Search Reviews

Write a Review

4.85

(160)

Filter by Date

Range

Filter by Rating

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Experience.com

4.79

(115)

Zillow

5.0

(1)

Google

5.0

(44)

Show All

Reset all filters

Thea is absolutely amazing and we couldn't have done this without her, I would highly recommend her to anyone going through this process. Quick responses, easy to talk to, and very knowledgeable, she was simply amazing!

Reply from Thea Druley, Ruoff Mortgage

April 9th, 2025 01:19 PM

I am thrilled to help you and Lauren purchase your first family home together!! I have a feeling you and the boys will make memories for many years to come in the home. Thank you for allowing me to be "mom" and your Loan Officer. Love you all!!!!...

The process was very quick and documents were easily accessible

Reply from Thea Druley, Ruoff Mortgage

March 24th, 2025 10:37 PM

Thank you for your feedback, Leona! I'm thrilled to hear that the process was quick and that you found the documents easily accessible. It was a pleasure working with you, and I'm glad I could make the experience smooth and efficient. I look...

2nd time using , no Disappointments!

Reply from Thea Druley

March 24th, 2025 10:38 PM

Robert, I'm thrilled to hear that your experience was just as satisfactory the second time around! It's always a pleasure working with you, and I’m glad I could meet your expectations again. If you ever need anything in the future, don’t hesitate...

Made things easy

Reply from Thea Druley, Ruoff Mortgage

March 24th, 2025 10:38 PM

Zane, thank you so much for your feedback! I'm glad to hear that I could make the process easy for you. If there's anything else I can do to improve your experience or assist you further, please don't hesitate to reach out. Your input is invaluable,...

Everyone was very nice

Reply from Thea Druley, Ruoff Mortgage

February 7th, 2025 08:57 PM

John, thank you so much for the kind words! I really appreciate you taking the time to share your experience. It means a lot to me and the team here at Ruoff Mortgage that you felt everyone was very nice. We strive to create a positive and...

Communication

Reply from Thea Druley

February 7th, 2025 08:58 PM

Nilanka, thank you so much for the wonderful review! I'm so glad I could make the communication aspect of your mortgage process smooth and easy. It's always my goal to keep clients informed every step of the way. I truly appreciate you taking...

Thea is top notch at her craft. She’s incredibly informative and has a solution for everything. She has a level of patience that is very hard to find which also makes her a master at explaining things. At the end of the process I promise you...

Reply from Owner

January 17th, 2025 09:48 PM

Thank you for your wonderful review, Jennifer! We're thrilled to hear that you found value in Thea's expertise and patience. Building lasting relationships with our clients is what we strive for. We appreciate your kind words and look forward...

Thea is extremely knowledgeable and is always so helpful and goes above and beyond every single time!

Reply from Owner

January 17th, 2025 04:32 AM

Thank you for your wonderful feedback, Mal! We're thrilled to hear that you find Thea knowledgeable and helpful. Your support motivates us to keep providing exceptional service!

Thea at Ruoff Mortgage is absolutely amazing! She's knowledgeable, professional, and truly goes above and beyond to make the loan process smooth and stress-free. Her communication is top-notch, and she takes the time to explain every detail...

Reply from Owner

January 17th, 2025 12:11 AM

Thank you for your wonderful review, Son! We're thrilled to hear that Thea made such a positive impact on your loan process. Your recommendation means a lot to us, and we’re here to assist with any future mortgage needs you may have!

Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Timothy T

81–90 of 160

About

Additional Licenses: NMLS# 403907 | OH - MLO-OH.403907. - IN, OHIO, MI, and FL. -- My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I assist each and every Client as if they were family. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Homes for Heroes

IHCDA- Indiana Housing

First Time Homebuyers

Down Pymt Assistance

First Time Buyer Webinars

New Construction Draw Loans