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Thea Druley, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 561 West Connexion Way Suite 3, Columbia City, Indiana, 46725
Telephone: +1-260-804-3622
Rating: 4.85

VP Branch Manager | NMLS# 403907 | Ruoff Mortgage ...

Ruoff Mortgage - Columbia City

4.85

(160)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 804-3622

Columbia City, IN

https://www.ruoff.com/TheaDruley

Location & Business Hours

Business Hours

Wed

7 AM to 9 PM(Open now)

Thu

7 AM to 9 PM

Fri

7 AM to 9 PM

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4.85

(160)

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5 Star

93%

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Experience.com

4.79

(115)

Zillow

5.0

(1)

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5.0

(44)

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Great communication and quick updates

Reply from Thea Druley, Ruoff Mortgage

November 26th, 2024 02:59 PM

Thank you for the review, Doug! It was a pleasure working with you. In the future if you have any questions, please do not hesitate to reach out to me. Happy Thanksgiving!!

It was super easy, faster than expected, and everyone was amazing to work with!!!

Reply from Thea Druley

November 26th, 2024 03:00 PM

I'm thrilled to hear that you found our process easy and efficient, Jessica! Your feedback is greatly appreciated. It was a pleasure working with you and I'm glad my team and I at Ruoff Mortgage were able to provide you with a positive experience....

Thea and Ashley were awesome!! Communication was strong right out of the gate. Being able to process everything online helped save us time and gas since we didn’t have to go into their office. Thea and Ashley listened to all of our questions...

Reply from Owner

November 12th, 2024 04:31 PM

Thank you for your wonderful review, Sara! We're thrilled to hear that Thea and Ashley provided you with excellent service and support. It's great to know that our online process made things more convenient for you. Congratulations on your...

Thea and Ashley were on top of everything which helped us close faster!

Reply from Thea Druley, Ruoff Mortgage

November 21st, 2024 04:06 PM

I'm thrilled to hear that you had such a positive experience with us, Jason. I'm glad that Ashley and I were able to assist in making your closing process faster. Your feedback is greatly appreciated and it helps us strive to continue delivering...

quick and knowledgeable, able to offer alternative solutions

Reply from Thea Druley, Ruoff Mortgage

November 21st, 2024 04:07 PM

Thank you, Adaline, for your positive review. I'm thrilled to hear that you found my services quick and knowledgeable. Your rating of 4.93 out of 5 stars is greatly appreciated and encourages us to work even harder to maintain our high standards....

Thea always does a fantastic job. She is very easy to work with, and does a thorough job.

Reply from Thea Druley, Ruoff Mortgage

October 10th, 2024 10:50 PM

I'm thrilled to hear that you had a 5-star experience with me at Ruoff Mortgage, Jade! Efficiency and thoroughness are always my top priorities, so it's great to hear that you appreciated that. Thank you for taking the time to write such a...

Very personable and knowledgeable. Everyone on the Team did a great job!

Reply from Thea Druley

October 10th, 2024 10:51 PM

I'm thrilled to hear of your positive experience, Jennifer! Your feedback truly means a lot, especially coming from a friend. It was a pleasure working with you on your mortgage journey at Ruoff Mortgage, and I'm glad that my team and I could...

My experience with my Ruoff mortgage was extraordinary from the start. I was offered loan options that best suited my needs, the application was a breeze and all of my questions were answered immediately during the process of my loan as well...

Reply from Thea Druley

October 10th, 2024 10:54 PM

Hello Sue!Thank you so much for your kind words and the excellent rating! I'm thrilled to hear that your experience with Ruoff Mortgage was extraordinary. It's always our goal to provide the best loan options that suit our client's needs, and...

Thea was absolutely fantastic to work with! As a lender, she went above and beyond for my first-time buyers, taking the time to thoroughly educate them about the entire process, as well as the recent changes in the industry before they even...

Reply from Owner

October 10th, 2024 10:56 PM

Hello Bella,I'm absolutely thrilled to hear about your positive experience working with me. Your kind words mean the world to me. It was my pleasure to guide your Buyers through the process and ensure they felt informed and confident every...

Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Brent B

Reply from Owner

October 10th, 2024 10:58 PM

You did it!! I am not sure I have ever been more excited to tell someone they were cleared to close. THANK you for stopping by the office so we could meet face to face. I wish you and Cara many happy years in your home together! If you have...

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About

Additional Licenses: NMLS# 403907 | OH - MLO-OH.403907. - IN, OHIO, MI, and FL. -- My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I assist each and every Client as if they were family. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Homes for Heroes

IHCDA- Indiana Housing

First Time Homebuyers

Down Pymt Assistance

First Time Buyer Webinars

New Construction Draw Loans