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Thea Druley, Ruoff Mortgage
VP Branch Manager | NMLS# 403907 | Ruoff Mortgage ...

Additional Licenses: NMLS# 403907 | OH - MLO-OH.403907. - IN, OHIO, MI, and FL. -- My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I assist each and every Clie... Show More
Location & Business Hours
Business Hours
Wed
7 AM to 9 PM(Open now)
Thu
7 AM to 9 PM
Fri
7 AM to 9 PM
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Reviews from Web
Thea is knowledgeable, professional and responsive.
Reply from Thea Druley, Ruoff Mortgage
August 5th, 2025 11:58 PM
Thank you so much for your kind words, Liece. I'm pleased to hear that you felt I was knowledgeable and responsive throughout our time working together. It was a pleasure assisting you, and I'm glad I could support your needs with professionalism....
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She's great to work with. Thank you again!
Reply from Thea Druley
July 30th, 2025 11:30 PM
I'm grateful for your kind words, Hung. It was wonderful working with you, and I'm glad I could be of assistance. Thank you for choosing Ruoff Mortgage!
heagreat to work with t Thea was great to work with. I'm having issues getting this to work. It says I have 4
Reply from Thea Druley, Ruoff Mortgage
August 6th, 2025 12:00 AM
Thanks, Amy, for sharing your thoughts. I'm pleased to hear you found working together to be a great experience. If you're facing any issues or need assistance with anything, please feel free to reach out to me directly. I'm here to help and...
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Reply from Thea Druley, Ruoff Mortgage
August 18th, 2025 04:19 PM
Thank you for your review, Meghan. I'm glad to know you had a positive experience. If there's anything specific you'd like to discuss or if you have more feedback for me, please feel free to get in touch directly. Your satisfaction is important,...
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Thea made me feel like I was important and she took the time to explain everything to me. She always laid out all my options and was very thorough about the details of each option. Thea is very easy to talk with and work with through the entire...
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Reply from Thea Druley
June 8th, 2025 11:17 AM
I'm thrilled to hear that you felt valued and well-informed throughout the process. It was a pleasure assisting you and ensuring you had a clear understanding of all your options. Thank you for your kind words and positive feedback.
Very easy and cooperative crew
Reply from Thea Druley
August 6th, 2025 12:00 AM
I appreciate your feedback, Ian. I'm glad to hear that you found the process easy and cooperative. It's always rewarding to know that the work I do supports a positive experience. If there's anything else you need or any questions you have,...
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Thea Druley and her team was great to work with to help us get our home. Awesome company if you need help getting a home. Thanks everyone for helping us
Reply from Thea Druley, Ruoff Mortgage
May 9th, 2025 05:38 PM
I'm thrilled to hear that you had a great experience with our team at Ruoff Mortgage. It was a pleasure assisting you in getting your home. Thank you for your kind words and trust in us.
Things went very smoothly from start to finish and Thea was great to work
Reply from Thea Druley, Ruoff Mortgage
May 14th, 2025 02:14 AM
I'm thrilled to hear that everything went smoothly and that you had a great experience. It was a pleasure working with you, and I appreciate your kind words.
whole team was extremely efficient, knowledgeable, and easy to work with
Reply from Thea Druley
April 28th, 2025 04:22 PM
I'm thrilled to hear that you found our team at Ruoff Mortgage efficient, knowledgeable, and easy to work with. It was a pleasure assisting you, and we appreciate your kind words. If you need any further assistance, please feel free to reach...
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Thea is absolutely amazing and we couldn't have done this without her, I would highly recommend her to anyone going through this process. Quick responses, easy to talk to, and very knowledgeable, she was simply amazing!
Reply from Owner
April 1st, 2025 08:28 PM
Thank you so much for your wonderful feedback, Charlie! We're thrilled to hear that you had such a positive experience with Thea. Your recommendation means a lot to us, and we look forward to continuing to support you in the future.
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About
Additional Licenses: NMLS# 403907 | OH - MLO-OH.403907. - IN, OHIO, MI, and FL. -- My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I assist each and every Client as if they were family. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Homes for Heroes
IHCDA- Indiana Housing
First Time Homebuyers
Down Pymt Assistance
First Time Buyer Webinars
New Construction Draw Loans
Jumbo Loans
FHA/ VA/ USDA Loans
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Positions
- Ruoff Mortgage - VP Branch ManagerAug 1st, 2023 - Current
Memberships
- Upstate Alliance of Realtors
- Homes for Heroes
- Whitley County Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1998
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 403907 IN
- OH - MLO-OH.403907
- NMLS# 403907 MI
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Awards
Hobbies
- House plants
- Gardening
- Window shopping on Etsy
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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