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Thea Druley, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 561 West Connexion Way Suite 3, Columbia City, Indiana, 46725
Telephone: +1-260-804-3622
Rating: 4.85

VP Branch Manager | NMLS# 403907 | Ruoff Mortgage ...

Ruoff Mortgage - Columbia City

4.85

(160)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 804-3622

Columbia City, IN

https://www.ruoff.com/TheaDruley

Location & Business Hours

Business Hours

Wed

7 AM to 9 PM(Open now)

Thu

7 AM to 9 PM

Fri

7 AM to 9 PM

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4.85

(160)

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Experience.com

4.79

(115)

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5.0

(1)

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5.0

(44)

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Thea was clear and concise with her communication. She made promises and followed through on them.

Reply from Thea Druley, Ruoff Mortgage

October 23rd, 2025 06:25 PM

Thank you, Reagan, for your feedback. It's reassuring to hear that you appreciated the clarity and precision in my communication. Keeping promises is a key part of ensuring trust and satisfaction, and I'm glad it resonated with you. If there's...

Thea was very professinal and very efficient . She guided me through the unknown and I'm very grateful for her services. Thank you

Reply from Thea Druley, Ruoff Mortgage

August 18th, 2025 04:16 PM

Thank you, Dennis, for your thoughtful review. I'm glad to hear that my guidance through the process was helpful to you. Ensuring that you're comfortable and informed every step of the way is important to me. If there's anything further I can...

These people don’t play. We had Thea and she was just phenomenal. The transparency and attention to detail is what I loved the most. Awesome service!

Reply from Owner

August 18th, 2025 04:18 PM

Thank you, David, for sharing your experience. I'm delighted to hear that you appreciated my transparency and attention to detail. It's wonderful to know that the service met your expectations. I work hard and giving people the experience I...

These people don’t play. We had Thea and she was just phenomenal. The transparency and attention to detail is what I loved the most. Awesome service!

Reply from Owner

August 18th, 2025 04:18 PM

I simply loved the attention to detail and the transparency. The transparency and the quickness to messages/emails is what made this such a nice process.

Reply from Thea Druley, Ruoff Mortgage

August 18th, 2025 04:17 PM

Thanks, David, for your wonderful feedback. I'm really glad to hear that the attention to detail and transparency made a positive impact on your experience. Being quick and clear in communication is something I strive for, so it's gratifying...

Thea was very professional, responsive and knowledgeable. We will definitely use her service again in the future

Reply from Thea Druley, Ruoff Mortgage

August 18th, 2025 04:18 PM

Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Emma L

Reply from Owner

August 18th, 2025 04:19 PM

Emma, I truly appreciate your positive review. I'm delighted that your experience was worthy of a full five stars. It's gratifying to know that my efforts resonated well with you. If you ever have any questions or need further assistance, please...

Thea was phenomenol!

Reply from Thea Druley, Ruoff Mortgage

August 5th, 2025 11:57 PM

I'm delighted to hear you had such a positive experience, Emma! It's wonderful to know that my efforts made a significant impact. I enjoyed working with you and David on your home purchase. Thank you for taking the time to share your thoughts....

Great experience deali with Thea

Reply from Thea Druley

August 5th, 2025 11:58 PM

I'm really glad to hear that you had a great experience, Jasmir. It means a lot to me that you felt the process went smoothly. Thank you for letting me be a part of your journey with Ruoff Mortgage!

Thea is knowledgeable, professional and responsive.

Reply from Owner

August 5th, 2025 11:59 PM

Thank you, Liece, for your thoughtful review. I'm glad to know you found my approach both knowledgeable and responsive. It's always my goal to provide a professional experience, and I'm pleased it met your expectations. I look forward to working...

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About

Additional Licenses: NMLS# 403907 | OH - MLO-OH.403907. - IN, OHIO, MI, and FL. -- My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I assist each and every Client as if they were family. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Homes for Heroes

IHCDA- Indiana Housing

First Time Homebuyers

Down Pymt Assistance

First Time Buyer Webinars

New Construction Draw Loans