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Thea Druley, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 561 West Connexion Way Suite 3, Columbia City, Indiana, 46725
Telephone: +1-260-804-3622
Rating: 4.85

VP Branch Manager | NMLS# 403907 | Ruoff Mortgage ...

Ruoff Mortgage - Columbia City

4.85

(160)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 804-3622

Columbia City, IN

https://www.ruoff.com/TheaDruley

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Business Hours

Wed

7 AM to 9 PM(Open now)

Thu

7 AM to 9 PM

Fri

7 AM to 9 PM

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4.85

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Experience.com

4.79

(115)

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Thea was amazing to work with and made our whole process super smooth!

Reply from Owner

November 13th, 2025 02:36 PM

I appreciate your feedback, Sierra. It's great to know that you found the process smooth and enjoyable. Working with you was a pleasure, and I'm glad I could assist in making everything go smoothly. If you need any help in the future, feel...

Thea was amazing to work with and made our whole process super smooth!

Reply from Thea Druley, Ruoff Mortgage

November 13th, 2025 02:40 PM

I'm pleased to hear that you found working with me to be a positive experience, Sierra. It means a lot to know I could help make your process smooth as possible. I am very thankful we were able to help you and your family get into a far better...

Thea was always completely on it when it came to edicsting me on the homebuying and loan process. Never did I feel lost or confused by what was going on with her by my side

Reply from Owner

November 13th, 2025 02:44 PM

I'm pleased to know, Gus, that my guidance helped you feel informed and confident throughout the homebuying and loan process. Ensuring clarity at every step is important to Noah (realtor) and myself. We want all our Clients to feel they know...

Thea was always completely on it when it came to edicsting me on the homebuying and loan process. Never did I feel lost or confused by what was going on with her by my dise

Reply from Thea Druley

November 4th, 2025 08:50 PM

Thank you, Augustus, for your kind words. I'm glad to hear that my efforts to keep you informed throughout the homebuying and loan process were helpful. It's important to me that you felt confident and clear about each step. If there's ever...

Overall Thea was great to work with. Very timely and responsive. Had some difficulties on functionality of the user portal in uploading documents. We moved up our closing date and there were a couple final items (like final wiring numbers/amounts),...

Reply from Thea Druley, Ruoff Mortgage

October 23rd, 2025 06:23 PM

Thank you, Nick, for providing your feedback. It's reassuring to know that you found working with me both timely and responsive. I'm sorry for any inconvenience you experienced with the user portal, and I appreciate your patience as we addressed...

Thea Druley was fantastic to work with. She was professional, responsive, and incredibly knowledgeable. She made the mortgage process smooth and stress-free, always keeping me informed and on track. I highly recommend her!

Reply from Owner

October 23rd, 2025 06:24 PM

I'm glad to hear that you had such a positive experience, Kimisha. Knowing that you found the process smooth and stress-free is very satisfying. I always aim to provide responsive and knowledgeable assistance, so your kind words mean a lot....

Thea is great to work with! A true class act, she is professional and easy to work with, explains everything. Would highly recommend!

Reply from Owner

October 23rd, 2025 06:25 PM

It's wonderful to hear such positive feedback from you, Veronica. . Thank you for the recommendation, and if there's anything more I can help with in the future, please feel free to get in touch.

Thea was great!

Reply from Thea Druley, Ruoff Mortgage

October 23rd, 2025 06:25 PM

It's wonderful to hear such positive feedback from you, Veronica. . Thank you for the recommendation, and if there's anything more I can help with in the future, please feel free to get in touch.

Communication was spot on! Everything went so smooth and quick !

Reply from Thea Druley, Ruoff Mortgage

September 22nd, 2025 03:16 PM

I'm grateful for your feedback, Sheridan. It's encouraging to know that you found the communication effective and the process smooth and quick. Ensuring a seamless experience is important to me, so it's great to see that reflected in your experience....

Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Reagan G

Reply from Owner

October 23rd, 2025 06:25 PM

I appreciate the positive rating, Reagan. Thank you for your support!

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About

Additional Licenses: NMLS# 403907 | OH - MLO-OH.403907. - IN, OHIO, MI, and FL. -- My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I assist each and every Client as if they were family. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Homes for Heroes

IHCDA- Indiana Housing

First Time Homebuyers

Down Pymt Assistance

First Time Buyer Webinars

New Construction Draw Loans