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Thea Druley, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 561 West Connexion Way Suite 3, Columbia City, Indiana, 46725
Telephone: +1-260-804-3622
Rating: 4.85

VP Branch Manager | NMLS# 403907 | Ruoff Mortgage ...

Ruoff Mortgage - Columbia City

4.85

(160)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 804-3622

Columbia City, IN

https://www.ruoff.com/TheaDruley

Location & Business Hours

Business Hours

Wed

7 AM to 9 PM(Open now)

Thu

7 AM to 9 PM

Fri

7 AM to 9 PM

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4.85

(160)

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5 Star

93%

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Experience.com

4.79

(115)

Zillow

5.0

(1)

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5.0

(44)

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Everyone was very informative and quick to answer any questions I had. The smooth process while working with Ruoff is incomparable. I will be referring all friends and family members.

Reply from Thea Druley

October 30th, 2023 02:25 PM

Thank you for your kind words and stellar rating, Matthew. I have known your family for a long time, it was a pleasure getting to know you. I am thrilled to hear that you found our team at Ruoff Mortgage to be informative and responsive. It's...

Very friendly and felt very comfortable

Reply from Thea Druley

August 18th, 2023 05:39 PM

Thank you for your 5.00 star rating and review about Thea Druley from Ruoff Mortgage, Robert! We are so glad to hear that you felt comfortable during your experience with us. You two were a joy to work with. I will NEVER forget you!!!

everything went perfectly, i wouldn’t have wanted to change anything about my experience with ruoff

Reply from Thea Druley

April 12th, 2024 04:49 PM

I'm delighted to hear that your experience was a positive one, Michaela. I was so excited we were able to close on your first home just a few weeks before the baby was born. It is a great house to raise him in. Thank you for bringing him out...

The online Loan Butler was easy, intuitive and kept me informed. Thea was fantastic and got us from offer to close in just 14 days!!!

Reply from Thea Druley

August 18th, 2023 05:40 PM

Thank you for your kind words, Melissa! We are so pleased to hear that Thea and our online Loan Butler were able to help you close your loan in just 14 days. At Ruoff Mortgage, we strive to provide exceptional customer service and we are glad...

Communication

Reply from Thea Druley

April 18th, 2024 01:39 PM

Thank you for your feedback, Levi. We're pleased to hear that you had a satisfactory experience with our team at Ruoff Mortgage. We strive for clear and open communication with our clients and your rating confirms that we are heading in the...

Thea is the best!

Reply from Thea Druley

July 7th, 2023 04:10 PM

Thank you for your kind words Marissa L. We appreciate your positive feedback and rating of 4.87 stars. We here at Ruoff Mortgage are thrilled to have Thea on our team and are glad to hear you're happy with her service.

Thea always helped us with our several questions in a fast and understanding matter.

Reply from Thea Druley

July 7th, 2023 04:11 PM

Thank you for taking the time to review Thea Druley and Ruoff Mortgage. We're glad to hear that Thea was able to help you with your questions in a fast and understanding manner. We appreciate your positive feedback, Brandy M.! Both you and...

Thea and the rest of the team did well keeping me informed and explaining everything thoroughly. I was guided through the process efficiently and the team was available for any questions along the way.

Reply from Thea Druley

July 7th, 2023 04:16 PM

Thank you for your kind words, Abigail E! We are so glad Thea and the Ruoff Mortgage team were able to efficiently guide you through the process and provide you with all the information you needed. We are delighted that you were satisfied with...

Thea is absolutely the best. She is professional, yet personable, and extremely knowledgeable. I love that I never felt as if I was bothering her when I had questions. She would not only answer my questions but would ask me if I wanted to know...

Thea was with us from start to finish. She help my husband and I sell our rental property to our renter in just under two months after they were pre-approved, all while we were having our new home built. Our interest rate came in just about...

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About

Additional Licenses: NMLS# 403907 | OH - MLO-OH.403907. - IN, OHIO, MI, and FL. -- My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I assist each and every Client as if they were family. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Homes for Heroes

IHCDA- Indiana Housing

First Time Homebuyers

Down Pymt Assistance

First Time Buyer Webinars

New Construction Draw Loans