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Thea Druley, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 561 West Connexion Way Suite 3, Columbia City, Indiana, 46725
Telephone: +1-260-804-3622
Rating: 4.85

VP Branch Manager | NMLS# 403907 | Ruoff Mortgage ...

Ruoff Mortgage - Columbia City

4.85

(160)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 804-3622

Columbia City, IN

https://www.ruoff.com/TheaDruley

Location & Business Hours

Business Hours

Wed

7 AM to 9 PM(Open now)

Thu

7 AM to 9 PM

Fri

7 AM to 9 PM

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4.85

(160)

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Experience.com

4.79

(115)

Zillow

5.0

(1)

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5.0

(44)

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Everything went well with the process for me. My wife would've liked to have had more communication from the team. This was our first time building a home and she wanted updates even if there wasn't any. The only thing I can say is the day...

Reply from Thea Druley | NMLS# 403907 |

April 18th, 2024 09:18 PM

Thank you so much for your feedback! I'm thrilled to hear everything went smoothly for you throughout the homebuilding and lending process. I understand your wife's desire for more frequent communication, especially during a first-time build....

Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Zach H

Always happy to answer questions and worked around work schedules.

Reply from Thea Druley

April 12th, 2024 04:39 PM

Thank you for taking the time to share your positive experience, Zachariah. We're glad to hear that our team was able to assist you effectively and accommodate your work schedule. At Ruoff Mortgage, we always strive to provide the best possible...

This was my 3rd time buying a home and was by far the best experience. Thea was quick, helpful, knowledgeable and easy to work with. Very happy with the service she provided. Not only did she help me recognize and repair my credit but she also...

Thea was quick to answer our questions. She was easy to talk to and returned our calls promptly. She did not seem to mind the 1000 questions my wife or I had about all parts of the loan process. Over she gave us a 5 star experience.

Reply from Thea Druley

April 12th, 2024 04:43 PM

Thank you for your kind words, Larry. It was a pleasure working with you and Jessica on the purchase of your home. I did not mind the questions at all. I think we worked together for over a year, finding and financing that perfect home! Your...

Thea was absolutely amazing! She was so friendly and helpful and always made sure to keep us informed and up to date on any new changes! She went above and beyond and made this experience way more pleasant!

Reply from Thea Druley

April 12th, 2024 04:46 PM

Thank you for your wonderful review, Jory! I love working with first time buyers like yourself and Terry. At Ruoff Mortgage, we strive to create a seamless and enjoyable experience for our customers, keeping them informed and supported every...

Always a great experience when dealing with Thea. She takes great care of my clients. Always on top of things. 5 stars!!

Always a great experience with Thea. And she takes great care of my clients.

Reply from Thea Druley

April 18th, 2024 01:23 PM

Cordell, you are a rock star! Working with you is always an adventure!

Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Timothy T

Reply from Owner

May 16th, 2025 12:00 AM

Hi, Timothy. Thanks for the stars rating!

Thea was absolutely wonderful to work with, she is very kind and knowledgeable. She was also super understanding and helpful in our unique situation.

131–140 of 160

About

Additional Licenses: NMLS# 403907 | OH - MLO-OH.403907. - IN, OHIO, MI, and FL. -- My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I assist each and every Client as if they were family. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Homes for Heroes

IHCDA- Indiana Housing

First Time Homebuyers

Down Pymt Assistance

First Time Buyer Webinars

New Construction Draw Loans