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Thea Druley, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 561 West Connexion Way Suite 3, Columbia City, Indiana, 46725
Telephone: +1-260-804-3622
Rating: 4.85

VP Branch Manager | NMLS# 403907 | Ruoff Mortgage ...

Ruoff Mortgage - Columbia City

4.85

(160)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 804-3622

Columbia City, IN

https://www.ruoff.com/TheaDruley

Location & Business Hours

Business Hours

Wed

7 AM to 9 PM(Open now)

Thu

7 AM to 9 PM

Fri

7 AM to 9 PM

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4.85

(160)

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Experience.com

4.79

(115)

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5.0

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5.0

(44)

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Thea is always on top of things. Very knowledgeable and experienced in the loan process. She sent moving boxes prior to closing. I thought that was a very nice gesture.

Reply from Thea Druley

April 15th, 2024 09:39 PM

It's fantastic to hear that your experience with Ruoff Mortgage has been so positive! We're thrilled that our knowledge, experience, and thoughtful gestures, such as sending moving boxes prior to closing, have stood out to you. We strive to...

Thea was absolutely wonderful to work with, she is very kind and knowledgeable. She was also super understanding and helpful in our unique situation.

Reply from Thea Druley

April 18th, 2024 01:25 PM

I'm thrilled to hear that you had a positive experience with our team! At Ruoff Mortgage, we take pride in providing knowledgeable and understanding service to our customers. Unique situations keep us on our toes!! It was a pleasure working...

Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Paila F

Thea is amazing. The whole experience for family wouldn’t have been the same without her. She was very knowledgeable, patient, available, caring and etc. Thea made time to explain things in full detail and made sure that we got all our questions...

Reply from Thea Druley

April 18th, 2024 01:25 PM

Thea was extremely helpful and kind I will surely recommend her to others

Reply from Thea Druley

April 18th, 2024 01:26 PM

Quick responses, easy process to follow and friendly people to work with that were very knowledgeable in their field

Reply from Thea Druley

April 18th, 2024 01:30 PM

Thank you for your generous feedback, Jade. It's our aim to make our clients' experiences as smooth and knowledgeable as possible. We enjoyed working with you on the purchase of your new home. Looking forward to assisting you again in the future....

Thea was wonderful to work with! She is extremely knowledgeable and helpful during the process. Would highly recommend her!

Reply from Thea Druley

April 18th, 2024 01:35 PM

I appreciate your kind words and patience. Closing my first construction draw loan in 20 years we knew may come with some hiccups. You were a rock star being patient and just laughing with me. I cannot wait to see the house when it is completed....

Quick responses, easy process to follow and friendly people to work with that were very knowledgeable in their field.

We really appreciated working with Ruoff. There was only one thing that we wished was different with our mortgage experience. This was our first home-buying experience and it was obvious that our mortgage broker was well experienced and knowledgeable,...

Reply from Thea Druley

October 30th, 2023 02:26 PM

Thank you for taking the time to share your experience, Emma. We're thrilled to hear that you found our team at Ruoff Mortgage to be experienced, knowledgeable, and easy to work with. I appreciate your feedback on the need for more communication...

Thea made this whole process so easy, quick and absolutely great. Thank you!

Reply from Thea Druley

October 30th, 2023 02:23 PM

It's fantastic to hear that you had such a positive experience, Juan! You are your wife were great to work with. We always strive to make the mortgage process as simple and efficient as possible for our clients. Your kind words and five-star...

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About

Additional Licenses: NMLS# 403907 | OH - MLO-OH.403907. - IN, OHIO, MI, and FL. -- My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I assist each and every Client as if they were family. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Homes for Heroes

IHCDA- Indiana Housing

First Time Homebuyers

Down Pymt Assistance

First Time Buyer Webinars

New Construction Draw Loans