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Guild Mortgage - Susan Theroff
Senior Loan Officer | NMLS# 543319

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM(Open now)
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Susan, is the best loan agent. I use her on a personal level as well as on a professional level. She is punctual and always there to help her clients.
Reply from Guild Mortgage - Susan Theroff
March 10th, 2026 04:38 PM
Thanks for the nice review Mike!! I love working with you and your clients!
Guild Mortgage - Susan Theroff has received a review with 5 star rating from Dustin
Reply from Owner
September 15th, 2020 12:00 AM
Thank you, Dustin!
Susan was fantastic!! Guides u thru the whole process keeps u updated throughout and answers all questions timely...very knowledgeable and helpful and professional
Reply from Susan Theroff
March 9th, 2026 05:48 PM
I appreciate your feedback, Dustin. I'm pleased to know that you felt guided throughout the process and that my assistance was helpful to you. Ensuring you stayed informed and your questions were answered promptly is important to me. If there's...
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Susan was great start to finish! The service she provided for my buyer with communication, education and overall service was excellent. I appreciated the constant updates and quick service. We had clear to close and settlement numbers days...
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Reply from Guild Mortgage - Susan Theroff
February 25th, 2026 10:24 PM
Thank you so much Dana! I enjoyed working with you and Dustin and would love to help more of your clients! Just let me know if you need anything!
Susan Theroff was very responsive and easy to work with, as well as the ease in applying for and completeing the loan. The rate offered was very competitive.
Reply from Guild Mortgage - Susan Theroff
February 11th, 2026 05:03 PM
Thank you Regina!! I enjoyed working with you and Tom again, I'm here if you ever need anything! Thanks again!!
Very helpful, friendly, knowledgable
Reply from Guild Mortgage - Susan Theroff
February 9th, 2026 05:23 PM
Thank you so much David, I enjoyed working with you again! I know you will love your beautiful new home!!
Guild Mortgage - Susan Theroff has received a review with 5 star rating from Jeannie W
Reply from Owner
February 9th, 2026 05:22 PM
Thank you Jeannie!!
Susan has been our loan officer before and will always do business with her. She Is very through and kept us apprised of everything going on. She went above and beyond and we really appreciated all the care and time she spent on our loan.
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Reply from Guild Mortgage - Susan Theroff
February 9th, 2026 05:22 PM
Thank you Jeannie, I am so happy we were able to get everything worked out and I know you will enjoy your beautiful new home!!
Guild Mortgage - Susan Theroff has received a review with 5 star rating from Chris M
Reply from Owner
February 9th, 2026 05:21 PM
Thank you so much for the high rating, I appreciate you!
Susan was great to work with and while there were a couple of hiccups, she handled them with ease and made my life a lot easier. I would highly recommend her to anyone.
Reply from Guild Mortgage - Susan Theroff
February 9th, 2026 05:21 PM
Thank you Chris, I really enjoyed working with you and am so happy we got to the finish line!!
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Positions
- Guild Mortgage Company - Senior Loan OfficerMar 18th, 2024 - Current
- Flat Branch Home Loans - Senior Loan OfficerMar 1st, 2016 - Mar 14th, 2024
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1997
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 543319
Hobbies
- Spending time with family and friends
- playing card games
- enjoying time with my dog Charli
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Disclaimer
I am authorized to do business in the states of Arkansas, Kansas, Missouri and Oklahoma.; NMLS ID: 543319; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.