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Guild Mortgage - Susan Theroff - Senior Loan Officer | NMLS# 543319 in Springfield, MO
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Guild Mortgage - Susan Theroff

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Senior Loan Officer | NMLS# 543319

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Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Location & Business Hours
Business Hours
Tues
8 AM to 5 PM(Open now)
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Overall Ratings
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
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    Mike N
    Springfield, MO
    Posted on March 9th, 2026 11:41 PM
    Susan, is the best loan agent. I use her on a personal level as well as on a professional level. She is punctual and always there to help her clients.
    Reply from Guild Mortgage - Susan Theroff
    March 10th, 2026 04:38 PM
    Thanks for the nice review Mike!! I love working with you and your clients!
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    Dustin
    Posted on March 1st, 2026 03:15 PM
    Guild Mortgage - Susan Theroff has received a review with 5 star rating from Dustin
    Reply from Owner
    September 15th, 2020 12:00 AM
    Thank you, Dustin!
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    Dustin N
    Springfield, MO
    Posted on March 1st, 2026 03:15 PM
    Susan was fantastic!! Guides u thru the whole process keeps u updated throughout and answers all questions timely...very knowledgeable and helpful and professional
    Reply from Susan Theroff
    March 9th, 2026 05:48 PM
    I appreciate your feedback, Dustin. I'm pleased to know that you felt guided throughout the process and that my assistance was helpful to you. Ensuring you stayed informed and your questions were answered promptly is important to me. If there's...
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    Dana J
    Springfield, MO
    Posted on February 25th, 2026 09:37 PM
    Susan was great start to finish! The service she provided for my buyer with communication, education and overall service was excellent. I appreciated the constant updates and quick service. We had clear to close and settlement numbers days...
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    Reply from Guild Mortgage - Susan Theroff
    February 25th, 2026 10:24 PM
    Thank you so much Dana! I enjoyed working with you and Dustin and would love to help more of your clients! Just let me know if you need anything!
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    Regina B
    Ozark, MO
    Posted on February 11th, 2026 12:55 AM
    Susan Theroff was very responsive and easy to work with, as well as the ease in applying for and completeing the loan. The rate offered was very competitive.
    Reply from Guild Mortgage - Susan Theroff
    February 11th, 2026 05:03 PM
    Thank you Regina!! I enjoyed working with you and Tom again, I'm here if you ever need anything! Thanks again!!
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    David W
    Republic, MO
    Posted on February 8th, 2026 05:03 AM
    Very helpful, friendly, knowledgable
    Reply from Guild Mortgage - Susan Theroff
    February 9th, 2026 05:23 PM
    Thank you so much David, I enjoyed working with you again! I know you will love your beautiful new home!!
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    Jeannie W
    Posted on February 8th, 2026 01:04 AM
    Guild Mortgage - Susan Theroff has received a review with 5 star rating from Jeannie W
    Reply from Owner
    February 9th, 2026 05:22 PM
    Thank you Jeannie!!
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    Clella W
    Republic, MO
    Posted on February 8th, 2026 01:04 AM
    Susan has been our loan officer before and will always do business with her. She Is very through and kept us apprised of everything going on. She went above and beyond and we really appreciated all the care and time she spent on our loan.
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    Reply from Guild Mortgage - Susan Theroff
    February 9th, 2026 05:22 PM
    Thank you Jeannie, I am so happy we were able to get everything worked out and I know you will enjoy your beautiful new home!!
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    Chris M
    Posted on February 7th, 2026 10:29 PM
    Guild Mortgage - Susan Theroff has received a review with 5 star rating from Chris M
    Reply from Owner
    February 9th, 2026 05:21 PM
    Thank you so much for the high rating, I appreciate you!
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    Christine M
    Republic, MO
    Posted on February 7th, 2026 10:27 PM
    Susan was great to work with and while there were a couple of hiccups, she handled them with ease and made my life a lot easier. I would highly recommend her to anyone.
    Reply from Guild Mortgage - Susan Theroff
    February 9th, 2026 05:21 PM
    Thank you Chris, I really enjoyed working with you and am so happy we got to the finish line!!
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    About
    Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Specialities
    Bridge
    Conventional
    Down Payment Assistance
    Energy-efficient
    FHA
    Jumbo
    Lock and Shop
    Manufactured Homes
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    What is the Search Rank Score®?
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    Positions
    • Guild Mortgage Company - Senior Loan Officer
      Mar 18th, 2024 - Current
    • Flat Branch Home Loans - Senior Loan Officer
      Mar 1st, 2016 - Mar 14th, 2024
    Addresses and Serving Areas

    Year Started

    1997

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS# 543319
    Hobbies
    • Spending time with family and friends
    • playing card games
    • enjoying time with my dog Charli
    • View All
    Disclaimer
    I am authorized to do business in the states of Arkansas, Kansas, Missouri and Oklahoma.; NMLS ID: 543319; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.