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Guild Mortgage - Susan Theroff - Senior Loan Officer | NMLS# 543319 in Springfield, MO
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Guild Mortgage - Susan Theroff

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Senior Loan Officer | NMLS# 543319

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Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Location & Business Hours
Business Hours
Tues
8 AM to 5 PM(Open now)
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Overall Ratings
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
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    David M
    Springfield, MO
    Posted on June 25th, 2026 12:02 AM
    Keeping all parties informed.
    Reply from Guild Mortgage - Susan Theroff
    June 25th, 2026 03:32 PM
    Thanks David, it's always my goal to make sure everyone knows what's going on throughout the loan process! I appreciate your comment!
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    Linda B
    Posted on June 17th, 2026 01:34 PM
    Guild Mortgage - Susan Theroff has received a review with 5 star rating from Linda B
    Reply from Owner
    June 25th, 2026 03:34 PM
    Thank you for the five star rating, Linda! I'm grateful for your support and pleased to know that your experience with Guild Mortgage was positive. If you have any questions or need assistance in the future, please feel free to reach out. Enjoy...
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    Linda B
    Springfield, MO
    Posted on June 17th, 2026 01:33 PM
    She was there every step of the way and answered any questions we had. Very easy to work with.
    Reply from Guild Mortgage - Susan Theroff
    June 17th, 2026 05:03 PM
    Thank you Linda!! Congratulations on your new home and let me know if you ever need anything! Take care!!
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    Stephen J
    Springfield, MO
    Posted on June 1st, 2026 03:40 AM
    Susan was wonderful to work with; she kept us well informed all along the way.
    Reply from Guild Mortgage - Susan Theroff
    June 1st, 2026 02:04 PM
    Thank you Brett, I appreciate it! I enjoyed working with you and Amanda again!
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    Kirk H
    Springfield, MO
    Posted on May 28th, 2026 09:46 PM
    well ,to be honest I kind of feel that some of the underwriting requests were over the top ,but Susan, the true professional that she is handled the requests as best she could . By the time we get to closing the buyers are just worn out with...
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    Reply from Guild Mortgage - Susan Theroff
    May 29th, 2026 03:24 PM
    Kirk, I truly appreciate your honest feedback. I understand that the underwriting process can sometimes feel overwhelming, and I'm glad I could be there to help navigate our clients through it. Your acknowledgment of my efforts means a lot...
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    Heather R
    Republic, MO
    Posted on May 26th, 2026 07:56 PM
    Susan is a wonderful loan officer who knows her stuff! Enjoy working with her!
    Reply from Guild Mortgage - Susan Theroff
    May 26th, 2026 08:03 PM
    Thank you Heather!! It's been fun working with you over all these years, congrats on your new home and let me know if you need anything!
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    Roxanne S
    Cabool, MO
    Posted on May 26th, 2026 02:05 PM
    Susan worked so hard to get this deal done and on time Will recommend to any buyers looking for a new loan
    Reply from Guild Mortgage - Susan Theroff
    May 26th, 2026 03:58 PM
    Thank you Roxanne!! This was a challenging one but we worked together and got it done!! I'm so happy for our clients!
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    Linda C
    Cabool, MO
    Posted on May 25th, 2026 01:10 PM
    Susan did a great job! She mad sure we closed on time even with a difficult situation!
    Reply from Susan Theroff
    May 26th, 2026 03:59 PM
    Thank you LInda!! This was a tough one but we all worked together and made it happen!!
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    Spring F
    Posted on May 24th, 2026 11:34 AM
    Susan had my back from start to finish. She made dreams come true for me and my family! There is an American dream and now we get to live it! 🥰 Thank you for everything you have done for us we can’t thank you enough!
    Reply from Owner
    May 26th, 2026 03:59 PM
    Thank you so much Spring!! It was my pleasure working with you and helping you achieve your dream of owning your own home! Congratulations!!
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    Spring F
    Springfield, MO
    Posted on May 24th, 2026 11:34 AM
    Susan had my back from start to finish! She made buying my first home a very easy and stress free process. She did everything she could to make it happen for me and my family. I will be recommending her to everyone! She made my dreams come...
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    Reply from Guild Mortgage - Susan Theroff
    May 26th, 2026 04:00 PM
    Thank you Spring and congratulations on your new home!!
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    About
    Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Specialities
    Bridge
    Conventional
    Down Payment Assistance
    Energy-efficient
    FHA
    Jumbo
    Lock and Shop
    Manufactured Homes
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    Positions
    • Guild Mortgage Company - Senior Loan Officer
      Mar 18th, 2024 - Current
    • Flat Branch Home Loans - Senior Loan Officer
      Mar 1st, 2016 - Mar 14th, 2024
    Addresses and Serving Areas

    Year Started

    1997

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS# 543319
    Hobbies
    • Spending time with family and friends
    • playing card games
    • enjoying time with my dog Charli
    • View All
    Disclaimer
    I am authorized to do business in the states of Arkansas, Kansas, Missouri and Oklahoma.; NMLS ID: 543319; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.