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Guild Mortgage - Susan Theroff - Senior Loan Officer | NMLS# 543319 in Springfield, MO
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Guild Mortgage - Susan Theroff

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Senior Loan Officer | NMLS# 543319

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Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve...... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
Overall Ratings
4.96
(109)
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Reviews from Web
  • 5.0
    API
    K
    Kirk H
    Springfield, MO
    Posted on May 28th, 2026 09:46 PM
    well ,to be honest I kind of feel that some of the underwriting requests were over the top ,but Susan, the true professional that she is handled the requests as best she could . By the time we get to closing the buyers are just worn out with...
    read more
    Reply from Guild Mortgage - Susan Theroff
    May 29th, 2026 03:24 PM
    Kirk, I truly appreciate your honest feedback. I understand that the underwriting process can sometimes feel overwhelming, and I'm glad I could be there to help navigate our clients through it. Your acknowledgment of my efforts means a lot...
    read more
  • 5.0
    API
    H
    Heather R
    Republic, MO
    Posted on May 26th, 2026 07:56 PM
    Susan is a wonderful loan officer who knows her stuff! Enjoy working with her!
    Reply from Guild Mortgage - Susan Theroff
    May 26th, 2026 08:03 PM
    Thank you Heather!! It's been fun working with you over all these years, congrats on your new home and let me know if you need anything!
  • 5.0
    API
    R
    Roxanne S
    Cabool, MO
    Posted on May 26th, 2026 02:05 PM
    Susan worked so hard to get this deal done and on time Will recommend to any buyers looking for a new loan
    Reply from Guild Mortgage - Susan Theroff
    May 26th, 2026 03:58 PM
    Thank you Roxanne!! This was a challenging one but we worked together and got it done!! I'm so happy for our clients!
  • 5.0
    API
    L
    Linda C
    Cabool, MO
    Posted on May 25th, 2026 01:10 PM
    Susan did a great job! She mad sure we closed on time even with a difficult situation!
    Reply from Susan Theroff
    May 26th, 2026 03:59 PM
    Thank you LInda!! This was a tough one but we all worked together and made it happen!!
  • 5.0
    google
    S
    Spring F
    Posted on May 24th, 2026 11:34 AM
    Susan had my back from start to finish. She made dreams come true for me and my family! There is an American dream and now we get to live it! 🥰 Thank you for everything you have done for us we can’t thank you enough!
    Reply from Owner
    May 26th, 2026 03:59 PM
    Thank you so much Spring!! It was my pleasure working with you and helping you achieve your dream of owning your own home! Congratulations!!
  • 5.0
    API
    S
    Spring F
    Springfield, MO
    Posted on May 24th, 2026 11:34 AM
    Susan had my back from start to finish! She made buying my first home a very easy and stress free process. She did everything she could to make it happen for me and my family. I will be recommending her to everyone! She made my dreams come...
    read more
    Reply from Guild Mortgage - Susan Theroff
    May 26th, 2026 04:00 PM
    Thank you Spring and congratulations on your new home!!
  • 5.0
    API
    G
    Gregory P
    Springfield, MO
    Posted on May 20th, 2026 10:42 PM
    Working with Susan made experience easy
    Reply from Guild Mortgage - Susan Theroff
    May 21st, 2026 04:14 PM
    Thank you Greg! I have enjoyed working with you and Brenda over the years!!
  • 5.0
    API
    D
    Deborah R
    Springfield, MO
    Posted on May 4th, 2026 06:22 PM
    Susan was wonderful to work with, as the realtor representing the buyer. She worked hard to get us where we needed to be. Thanks again Susan!
    Reply from Guild Mortgage - Susan Theroff
    May 4th, 2026 06:48 PM
    Thank you Deb! It was my pleasure, and I really enjoyed working with you to help our client get into their home!!
  • 4.5
    API
    M
    Michael B
    Springfield, MO
    Posted on May 4th, 2026 04:33 PM
    Very timely and straightforward. A lovely transaction.
    Reply from Guild Mortgage - Susan Theroff
    May 4th, 2026 06:47 PM
    Thank you Michael! I appreciate you sharing your positive experience. If you have any further questions or need assistance, please feel free to reach out!
  • 5.0
    API
    A
    Aliyah R
    Seymour, MO
    Posted on April 22nd, 2026 11:27 AM
    Susan is the real deal. Shes on top of her game and was so helpful every step of the way!
    Reply from Guild Mortgage - Susan Theroff
    April 22nd, 2026 04:41 PM
    Thank you Aliyah!! I really enjoyed working with you and Donnie again! Enjoy your new home!!
  • 10 of 109
    About
    Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Specialities
    Bridge
    Conventional
    Down Payment Assistance
    Energy-efficient
    FHA
    Jumbo
    Lock and Shop
    Manufactured Homes
    View All
    718
    /850
    Search Rank Score
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    Positions
    • Guild Mortgage Company - Senior Loan Officer
      Mar 18th, 2024 - Current
    • Flat Branch Home Loans - Senior Loan Officer
      Mar 1st, 2016 - Mar 14th, 2024

    Year Started

    1997

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS# 543319
    Disclaimer
    I am authorized to do business in the states of Arkansas, Kansas, Missouri and Oklahoma.; NMLS ID: 543319; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.