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Guild Mortgage - Susan Theroff
Senior Loan Officer | NMLS# 543319

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Sun
closed
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
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Reviews from Web
Susan was amazing and walked me through step by step .
Reply from Guild Mortgage - Susan Theroff
July 23rd, 2026 06:29 PM
Thanks Craig!! I appreciate you trusting me to help you through the process!
Susan is always great to work with.
Reply from Guild Mortgage - Susan Theroff
July 2nd, 2026 06:44 PM
Thank you, Belinda! I've always enjoyed working with you and Randy! Enjoy your new home!!!
Susan and her team were awesome. They answered every question quickly and helped guide us through the process without making use feel less than. I will definitely refer any friends and family to her going forward. This was the best mortgage...
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Reply from Owner
July 2nd, 2026 06:43 PM
Thank you, Brett, for sharing your experience. I'm glad to hear that you found the process smooth and supportive. It's wonderful to know that you feel confident in referring friends and family to me. If you ever have more questions or need...
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Susan and her team were awesome. They answered every question quickly and helped guide us through the process without making use feel less than. I will definately refer any friends and family to her going forward. This was the best mortgage...
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Reply from Guild Mortgage - Susan Theroff
July 2nd, 2026 06:46 PM
Thank you, Brett, for sharing your experience. I'm grateful to know that you felt supported and valued throughout the process. It's wonderful to hear you had such a positive mortgage experience, and I appreciate your willingness to refer friends...
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Guild Mortgage - Susan Theroff has received a review with 5 star rating from Randi D
Reply from Owner
July 2nd, 2026 06:46 PM
Thank you for your high rating, Randi! I'm grateful for your support and pleased to know you had a positive experience with Guild Mortgage. If you ever need assistance in the future, feel free to reach out!
Susan was great. She went above and beyond to assist us. She gave excellent advice and made the experience a pleasure. I would definitely refer people to her and if I ever buy again I would only use her.
Reply from Guild Mortgage - Susan Theroff
July 2nd, 2026 06:47 PM
I'm thankful for your kind words, Randi. It's wonderful to hear that you found my assistance valuable and that the experience was enjoyable for you. I'm grateful for your willingness to refer others, and I look forward to the opportunity to...
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Susan was wonderful to work with - great customer service and communication.
Reply from Susan Theroff
July 2nd, 2026 06:47 PM
Thank you, Parker, for your kind words. I'm happy to hear that you had a positive experience and appreciated the customer service and communication. If there's anything more I can do for you, please feel free to reach out!
As always, Susan and the team at Guild Mortgage went above and beyond for my client!
Reply from Susan Theroff
July 2nd, 2026 06:48 PM
Thanks Ava!! I'm so glad we were able to get our client in a home, I know how hard you worked to make that happen!!
Susan Theroff is great
Reply from Guild Mortgage - Susan Theroff
June 30th, 2026 07:08 PM
Thanks Randy! I've really enjoyed working with you over these last years!!
Keeping all parties informed.
Reply from Guild Mortgage - Susan Theroff
June 25th, 2026 03:32 PM
Thanks David, it's always my goal to make sure everyone knows what's going on throughout the loan process! I appreciate your comment!
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Positions
- Guild Mortgage Company - Senior Loan OfficerMar 18th, 2024 - Current
- Flat Branch Home Loans - Senior Loan OfficerMar 1st, 2016 - Mar 14th, 2024
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1997
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 543319
Hobbies
- Spending time with family and friends
- playing card games
- enjoying time with my dog Charli
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Disclaimer
I am authorized to do business in the states of Arkansas, Kansas, Missouri and Oklahoma.; NMLS ID: 543319; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.