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Guild Mortgage - Susan Theroff - Senior Loan Officer | NMLS# 543319 in Springfield, MO
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Guild Mortgage - Susan Theroff

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Senior Loan Officer | NMLS# 543319

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Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Location & Business Hours
Business Hours
Tues
8 AM to 5 PM(Open now)
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Overall Ratings
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
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    Julie B
    Posted on January 14th, 2026 08:59 PM
    Guild Mortgage - Susan Theroff has received a review with 5 star rating from Julie B
    Reply from Owner
    June 4th, 2025 05:04 PM
    Thank you so much for the 5 stars! 🌟 I'm so grateful for your support and thrilled you had a great experience. Looking forward to helping you again in the future!
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    Julie B
    Galena, MO
    Posted on January 14th, 2026 08:59 PM
    Susan is great at keeping client update and reassuring them and making them feel comfortable when buying their first home.
    Reply from Guild Mortgage - Susan Theroff
    January 14th, 2026 09:06 PM
    Thank you Julie!! My goal is to make sure all of our clients know exactly what's going on every step of the way! I really enjoy working with you and your clients!
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    Kevin S
    Springfield, MO
    Posted on January 9th, 2026 01:17 AM
    Worked with Susan msny times. Great to work with and she communicates very well
    Reply from Guild Mortgage - Susan Theroff
    January 12th, 2026 08:24 PM
    Thank you Kevin! I have enjoyed working with you over the years, you make it easy for me to do my job! Congratulations on your new home!
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    Trenton J
    Springfield, MO
    Posted on December 23rd, 2025 09:24 PM
    Susan worked very hard to get my loan approved and was always very understanding of my unique situation.
    Reply from Guild Mortgage - Susan Theroff
    December 29th, 2025 03:12 PM
    Thank you so much Trenton, I appreciated your willingness to jump on whatever I needed throughout the entire loan process. Congrats on your new home!!
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    Tammie T
    Posted on December 17th, 2025 08:25 PM
    Guild Mortgage - Susan Theroff has received a review with 5 star rating from Tammie T
    Reply from Owner
    December 29th, 2025 03:11 PM
    Thank you so much Tammie! It was great working with you again!
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    Tamra T
    Ash Grove, MO
    Posted on December 17th, 2025 08:25 PM
    Susan worked to help make sure the loan closed on time with the delay of the govenment shut down!! She puts her clients first!! Thank you!
    Reply from Guild Mortgage - Susan Theroff
    December 17th, 2025 09:31 PM
    Thank you Tammie!! That shut down had me pretty worried, but we actually hit our closing date and I was SO happy for Alisha and Kole!!! I enjoyed working with you again!
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    Marc B
    Springfield, MO
    Posted on December 12th, 2025 06:43 PM
    The process was seamless and the result ended up saving money with a better interest rate. Communication was premium level including excellent up front descriptions and information, as well as timely responses.
    Reply from Guild Mortgage - Susan Theroff
    December 12th, 2025 07:30 PM
    Thank you Marc! I have really enjoyed working with you and I'm here if you ever need anything!!
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    Ava S
    Battlefield, MO
    Posted on December 5th, 2025 02:43 AM
    .Susan always makes my job so easy, thanks for another great transaction.
    Reply from Guild Mortgage - Susan Theroff
    December 9th, 2025 07:01 PM
    Thank you Ava!! I love working with you and our clients to help them have a smooth transaction!!
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    Linda H
    Half Way, MO
    Posted on December 5th, 2025 02:42 AM
    A+++++++++
    Reply from Guild Mortgage - Susan Theroff
    December 9th, 2025 07:00 PM
    Thank you so much Linda!! I have enjoyed working with you and Ryan over the years, you guys are the best!!
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    Morgan T
    Battlefield, MO
    Posted on December 5th, 2025 02:09 AM
    Susan is phenomenal. She made the entire process extremely easy for a first time home buyer. I am sending everyone her way.
    Reply from Guild Mortgage - Susan Theroff
    December 9th, 2025 06:59 PM
    Thank you Morgan! You were a pleasure to work with, you made my job easy!! Congratulations on your new home!!
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    About
    Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Specialities
    Bridge
    Conventional
    Down Payment Assistance
    Energy-efficient
    FHA
    Jumbo
    Lock and Shop
    Manufactured Homes
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    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Positions
    • Guild Mortgage Company - Senior Loan Officer
      Mar 18th, 2024 - Current
    • Flat Branch Home Loans - Senior Loan Officer
      Mar 1st, 2016 - Mar 14th, 2024
    Addresses and Serving Areas

    Year Started

    1997

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS# 543319
    Hobbies
    • Spending time with family and friends
    • playing card games
    • enjoying time with my dog Charli
    • View All
    Disclaimer
    I am authorized to do business in the states of Arkansas, Kansas, Missouri and Oklahoma.; NMLS ID: 543319; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.