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Guild Mortgage - Susan Theroff
Senior Loan Officer | NMLS# 543319

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM(Open now)
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Guild Mortgage - Susan Theroff has received a review with 5 star rating from Julie B
Reply from Owner
June 4th, 2025 05:04 PM
Thank you so much for the 5 stars! 🌟 I'm so grateful for your support and thrilled you had a great experience. Looking forward to helping you again in the future!
Susan is great at keeping client update and reassuring them and making them feel comfortable when buying their first home.
Reply from Guild Mortgage - Susan Theroff
January 14th, 2026 09:06 PM
Thank you Julie!! My goal is to make sure all of our clients know exactly what's going on every step of the way! I really enjoy working with you and your clients!
Worked with Susan msny times. Great to work with and she communicates very well
Reply from Guild Mortgage - Susan Theroff
January 12th, 2026 08:24 PM
Thank you Kevin! I have enjoyed working with you over the years, you make it easy for me to do my job! Congratulations on your new home!
Susan worked very hard to get my loan approved and was always very understanding of my unique situation.
Reply from Guild Mortgage - Susan Theroff
December 29th, 2025 03:12 PM
Thank you so much Trenton, I appreciated your willingness to jump on whatever I needed throughout the entire loan process. Congrats on your new home!!
Guild Mortgage - Susan Theroff has received a review with 5 star rating from Tammie T
Reply from Owner
December 29th, 2025 03:11 PM
Thank you so much Tammie! It was great working with you again!
Susan worked to help make sure the loan closed on time with the delay of the govenment shut down!! She puts her clients first!! Thank you!
Reply from Guild Mortgage - Susan Theroff
December 17th, 2025 09:31 PM
Thank you Tammie!! That shut down had me pretty worried, but we actually hit our closing date and I was SO happy for Alisha and Kole!!! I enjoyed working with you again!
The process was seamless and the result ended up saving money with a better interest rate. Communication was premium level including excellent up front descriptions and information, as well as timely responses.
Reply from Guild Mortgage - Susan Theroff
December 12th, 2025 07:30 PM
Thank you Marc! I have really enjoyed working with you and I'm here if you ever need anything!!
.Susan always makes my job so easy, thanks for another great transaction.
Reply from Guild Mortgage - Susan Theroff
December 9th, 2025 07:01 PM
Thank you Ava!! I love working with you and our clients to help them have a smooth transaction!!
A+++++++++
Reply from Guild Mortgage - Susan Theroff
December 9th, 2025 07:00 PM
Thank you so much Linda!! I have enjoyed working with you and Ryan over the years, you guys are the best!!
Susan is phenomenal. She made the entire process extremely easy for a first time home buyer. I am sending everyone her way.
Reply from Guild Mortgage - Susan Theroff
December 9th, 2025 06:59 PM
Thank you Morgan! You were a pleasure to work with, you made my job easy!! Congratulations on your new home!!
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Positions
- Guild Mortgage Company - Senior Loan OfficerMar 18th, 2024 - Current
- Flat Branch Home Loans - Senior Loan OfficerMar 1st, 2016 - Mar 14th, 2024
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1997
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 543319
Hobbies
- Spending time with family and friends
- playing card games
- enjoying time with my dog Charli
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Disclaimer
I am authorized to do business in the states of Arkansas, Kansas, Missouri and Oklahoma.; NMLS ID: 543319; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.