Susan Key
Sales Manager | NMLS# 74835
I have over 30 years of experience as a mortgage loan professional, working with all types of borrowers. I have worked with first time home buyers, move up buyers, and new construction, buyers who are refinancing. I work hard to get borrowe... Show More
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
Susan was full of advice guiding me on what i need to do to make the loan process as easy as possible. she was great with communicating with me and my grandfather making the process simple and easy, I am very appreciative of Susan's hard work...
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Reply from Susan Key
August 20th, 2025 02:56 PM
Charles it was a pleasure working with you. And a blessing to be able to see a young man of the grandchild of the builder of my parents' home from when I was little. Also graduating with your dad from High School. Working with you was cool....
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Susan was very easy to work with. Her communication was awesome and helped with any questions we may have had.
Reply from Susan Key
June 24th, 2025 03:10 PM
I'm thrilled to hear that you found it easy to work with me and that my communication met your needs. It was a pleasure assisting you with your questions. Thank you for your kind words and for choosing me to help you with your home purchase....
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Susan helped me find a house exactly where I wanted as well as getting me some money back at closing.
Reply from Susan Key
June 10th, 2025 03:37 PM
I'm thrilled to hear that I could assist you in your home purchase with one of our specialty programs, and securing some money back at closing. It was a pleasure working with you. Thank you for your kind words and the excellent rating!
Susan was very knowledgeable and helpful throughout the whole process.
Reply from Susan Key
June 10th, 2025 03:38 PM
I'm glad to hear that you found the process knowledgeable and helpful. It was a pleasure assisting you. Thank you for your kind words and for choosing Lower.
You have been so wonderful to work with.
Susan let us know about everything she was really nice and made everything very easy she took care of everything she was very professional.
Reply from Susan Key
August 25th, 2025 12:18 AM
I'm grateful for your thoughtful review, Joseph. It's wonderful to hear that you felt informed and experienced a smooth process with my assistance. I’m glad I could make things easy for you. Your kind words about my professionalism mean a lot....
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Susan is very kind and easy to work with, she is knowledgeable and really knows what she is doing , she was always available to answer questions and helps you through the process
Reply from Susan Key
April 10th, 2025 02:30 PM
I'm delighted to hear that you found the process smooth and that I could assist you effectively. Thank you so very much for your kind words, Robert and Tabitha . It was a pleasure working with you.
Susan is very knowledgeable and really good at what she does . She is very kind and always available to answer questions, she truly makes the home buying process easy for you
Reply from Susan Key
August 25th, 2025 12:18 AM
It's wonderful to hear that you found my knowledge and availability helpful throughout your home buying journey. I strive to make the process as straightforward as possible, so I'm glad it felt easy for you. Thank you for taking the time to...
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She did all the necessary steps to help us buy a home but it seems she has too many clients. We often had to remind her or contact her to see where our paperwork was and what was the next step. We did many things to be able to "afford" the...
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Reply from Hamilton Group Funding
March 20th, 2025 02:15 PM
Danielle,I am so sorry you are having repair issues with your home. We as the mortgage lender handle the financing side of your purchase. You may have chosen to get a home inspection with your realtor, but even then a home inspector cannot...
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Susan has been the best to work with! I am 100% sure you will not find another person that will work as hard as Susan will for you. If it was ot for Susan we would probably not be able to purchase our home but because of her hard work she made...
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Reply from Susan Key
March 1st, 2025 08:53 AM
Thank you so much, Patricia and Eric, for your kind words. It was truly a pleasure working with you both, and I'm thrilled we could make your dream of homeownership a reality. Your trust and patience made the journey smooth, and I am so grateful...
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Susan Key has received a review with 5 star rating from Patricia W
Reply from Susan Key
August 25th, 2025 12:20 AM
Patricia Thank you for the review. I take it to heart to serve my customers professionaly and personally .
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About
I have over 30 years of experience as a mortgage loan professional, working with all types of borrowers. I have worked with first time home buyers, move up buyers, and new construction, buyers who are refinancing. I work hard to get borrowers the best for their situation.
NC: I-106774
Products & Services
Mortgage Loan Officer
FHA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Senior Living Mortgage Reverse No required monthly mortgage payment
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Time Zone
Eastern Standard Time (EST)
Licenses
- NC I-106774
- Branch NMLS 2299105
- NMLS# 74835
Disclaimer
© 2026 Lower, LLC | NMLS ID# 1124061 | 5950 Symphony Woods Road Suite 312 Columbia, MD 21044 | Equal Housing Opportunity | https://nmlsconsumeraccess.org/ | Not an offer of credit or commitment to make a loan; all approvals are subject to underwriting guidelines including but not limited to acceptable current credit worthiness, income history, debt ratio, etc. Loan programs & options are subject to change at any time. Rates will vary depending on your loan term, loan type, credit profile, down payment, and qualifying ratios. Rates can change daily. Some restrictions may apply. Lower conducts business in 47 states for licensing information please visit - https://www.lower.com/legal/license-information.