Susan Key
Sales Manager | NMLS# 74835
I have over 30 years of experience as a mortgage loan professional, working with all types of borrowers. I have worked with first time home buyers, move up buyers, and new construction, buyers who are refinancing. I work hard to get borrowe... Show More
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Business Hours
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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Everything. Susan basically held my hand and walked me thru the entire process. Was there with answers every time I had questions...and I had questions. I don't think I could have done this without her. And my family now has our dream home...
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Susan Key has received a review with 5 star rating from D E
Susan was clear and answered any questions I had during the loan process.
She was always quick to respond to every request.
Thank you
Reply from Susan Key
August 25th, 2026 06:47 PM
I'm glad I could provide clarity and quick responses during your loan process, JC Thank you for your kind words, and if you have any more questions, feel free to reach out.
Susan Key has received a review with 5 star rating from JOHN D
Susan was always available and soo helpful. She explained everything that didn't make sense with so much detail which is important in this work. We were grateful to have Susan as our lender!
Reply from Susan Key
August 17th, 2026 05:35 PM
I'm pleased to hear that you found my availability and detailed explanations helpful, Jocelyne. It's great to know that you felt supported throughout the process. If you have any further questions or need assistance, please feel free to reach...
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Susan was very helpful and explained amortization tables to us. She kept us updated through out the purchasing process.
Reply from Susan Key
August 25th, 2026 06:48 PM
I'm glad to hear that you found my explanations of amortization tables helpful, Danny. Keeping you updated throughout the purchasing process is important to me. If you have any further questions, feel free to reach out.
Great to work with!
Reply from Susan Key
August 25th, 2026 06:48 PM
I'm glad you had a great experience working with me, Kelly. If you ever need anything else, don't hesitate to reach out.
Very responsive when there was an issue. Also she made time to meet with us in her office on very short notice,
Reply from Susan Key
August 25th, 2026 06:48 PM
I'm glad to hear that my responsiveness and ability to meet on short notice were helpful to you, Kelly. If you have any further questions or need assistance, please feel free to reach out.
Susan Key consistantly went above and beyond. Always accessable. Solid information provided. Outstanding.
Reply from Susan Key
June 1st, 2026 05:58 PM
I'm pleased to hear that you found my support consistently above and beyond, Dinah and Mike . Being accessible and providing solid information is important to me, so I'm glad it made a positive impact on your experience. If you need anything...
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Susan did an outstanding job.
Reply from Susan Key
August 25th, 2026 06:49 PM
I'm glad to hear that you had a positive experience, Mike. Your feedback is appreciated, and if you need any further assistance, please feel free to reach out.
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About
I have over 30 years of experience as a mortgage loan professional, working with all types of borrowers. I have worked with first time home buyers, move up buyers, and new construction, buyers who are refinancing. I work hard to get borrowers the best for their situation.
NC: I-106774
Products & Services
Mortgage Loan Officer
FHA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Senior Living Mortgage Reverse No required monthly mortgage payment
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Time Zone
Eastern Standard Time (EST)
Licenses
- NC I-106774
- Branch NMLS 2299105
- NMLS# 74835
Disclaimer
© 2026 Lower, LLC | NMLS ID# 1124061 | 5950 Symphony Woods Road Suite 312 Columbia, MD 21044 | Equal Housing Opportunity | https://nmlsconsumeraccess.org/ | Not an offer of credit or commitment to make a loan; all approvals are subject to underwriting guidelines including but not limited to acceptable current credit worthiness, income history, debt ratio, etc. Loan programs & options are subject to change at any time. Rates will vary depending on your loan term, loan type, credit profile, down payment, and qualifying ratios. Rates can change daily. Some restrictions may apply. Lower conducts business in 47 states for licensing information please visit - https://www.lower.com/legal/license-information.