Susan Key
Sales Manager | NMLS# 74835
I have over 30 years of experience as a mortgage loan professional, working with all types of borrowers. I have worked with first time home buyers, move up buyers, and new construction, buyers who are refinancing. I work hard to get borrowe... Show More
Location & Business Hours
Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Susan Key has received a review with 5 star rating from Solomon G
Reply from Susan Key
April 20th, 2026 05:18 PM
Thank you, Solomon, for the great rating! Your support means a lot to me.
I was very anxious to get this ONE house.... not just a house but this one. Susan made sure that all went well and that we could now live in this ONE house. She answered any and all questions that we had, and she made the whole process seamless....
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Reply from Susan Key
April 20th, 2026 05:18 PM
Pamela, I'm glad to hear that I could support you in securing the house you truly wanted. It was my pleasure to ensure the process went smoothly, even with the last-minute changes. Thank you for your kind words, and I'm grateful for your trust....
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Susan Key did a fabulous job in getting our dream home funded for us! We are now in the house and are making it our home. I would highly recommend Susan!
Reply from Susan Key
April 20th, 2026 05:18 PM
Pamela, I'm glad to hear that I could support you in securing the house you truly wanted. It was my pleasure to ensure the process went smoothly, even with the last-minute changes. Thank you for your kind words, and I'm grateful for your trust....
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From the very beginning the communication was excellent. Susan and her staff kept us updated. And then she worked to get our closing date changed to beat the coming bad weather. We have worked with other lenders through the years, but this...
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Reply from Susan Key
April 20th, 2026 05:19 PM
I'm thankful for your appreciated feedback, Gary. It's great to know that the communication and efforts to accommodate your closing date made a positive impact. Building a connection beyond just business is truly valued, and I'm so pleased...
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Susan's diligence and help through the process.
Reply from Susan Key
April 20th, 2026 05:19 PM
David, I'm glad to hear that my diligence and support were helpful to you through the process. If there's anything else you need or any further assistance required, please feel free to reach out. Thank you for your review!
Susan was awsome, she made my whole loan process much smoother. I will be recommending her to my friends, family and coworkers.
Reply from Susan Key
December 5th, 2025 06:19 PM
It's wonderful to know that I could make your loan process smoother. I truly appreciate your recommendation to your friends, family, and coworkers. Thank you for your kind words and support!
Susam has provided a service of excellence.
Reply from Susan Key
November 16th, 2025 01:07 AM
I appreciate your feedback and am pleased to know that you found my service to be of excellence. Your positive experience is important to me, and I’m grateful for the opportunity to assist you with your needs. Thank you for the perfect rating....
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Susan Key has received a review with 5 star rating from Nobody K
Reply from Susan Key
April 20th, 2026 05:21 PM
Thanks so much . Please reach out to me if you have any questions . I look forward to your referrals. It is a blessing to help families have a home of their own .
Susan was incredible to work with. I’m self-employed, and my situation made getting approved for a mortgage tricky, but she never gave up. She found a special program that fit my needs and even came through at the last minute with a lower interest...
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Reply from Susan Key
November 3rd, 2025 09:20 PM
I'm truly pleased to know that I could support you through the mortgage process, especially given the complexities of being self-employed. It's fulfilling to hear that the program we found suited your needs and that we could secure favorable...
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Susan was incredible to work with. I’m self-employed, and my situation made getting approved for a mortgage tricky, but she never gave up. She found a special program that fit my needs and even came through at the last minute with a lower interest...
read more
Reply from Susan Key
November 3rd, 2025 09:21 PM
I'm truly glad I could help you navigate the complexities of securing a mortgage as a self-employed individual, Rachel. I'm pleased that the special program, the lower interest rate, and closing credits worked well for you. It's rewarding to...
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About
I have over 30 years of experience as a mortgage loan professional, working with all types of borrowers. I have worked with first time home buyers, move up buyers, and new construction, buyers who are refinancing. I work hard to get borrowers the best for their situation.
NC: I-106774
Products & Services
Mortgage Loan Officer
FHA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Senior Living Mortgage Reverse No required monthly mortgage payment
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Time Zone
Eastern Standard Time (EST)
Licenses
- NC I-106774
- Branch NMLS 2299105
- NMLS# 74835
Disclaimer
© 2026 Lower, LLC | NMLS ID# 1124061 | 5950 Symphony Woods Road Suite 312 Columbia, MD 21044 | Equal Housing Opportunity | https://nmlsconsumeraccess.org/ | Not an offer of credit or commitment to make a loan; all approvals are subject to underwriting guidelines including but not limited to acceptable current credit worthiness, income history, debt ratio, etc. Loan programs & options are subject to change at any time. Rates will vary depending on your loan term, loan type, credit profile, down payment, and qualifying ratios. Rates can change daily. Some restrictions may apply. Lower conducts business in 47 states for licensing information please visit - https://www.lower.com/legal/license-information.