Stephen Smith
Loan Originator
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Business Hours
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8 AM to 5 PM
Fri
8 AM to 5 PM
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closed
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Reviews from Web
Stephen was exceptional. Very, professional, knowledgeable, and costumer service oriented!!!
Reply from Stephen Smith
October 30th, 2025 06:33 PM
I'm glad to hear that you found my service exceptional, James. Professionalism and customer focus are priorities for me, so it’s rewarding to know they made a positive impact on your experience. If there's anything else I can assist you with,...
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Great communication
Reply from Stephen Smith
October 27th, 2025 05:35 PM
I appreciate you highlighting the communication aspect, Glenn. It's important to me to ensure that our interactions are clear and effective. If there's anything else on your mind or further assistance you need, don't hesitate to reach out.
Great service
Reply from Stephen Smith
October 27th, 2025 07:46 PM
I'm pleased to hear that you were satisfied with the service, Felicia. Providing a positive experience is always my goal. If there's anything more I can do for you, please don't hesitate to let me know.
Communication.
Reply from Stephen Smith
October 22nd, 2025 01:22 PM
Thank you for your feedback, Mimi. It's important to me that communication is clear and effective throughout our interactions. If there's anything more you'd like to discuss or if you have additional questions, please feel free to reach out....
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Stephen was very helpful and informative and seemed to have my best interests in mind. He was always available at short notice as well.
Reply from Stephen Smith
October 13th, 2025 06:23 PM
It's gratifying to hear that you found my assistance helpful and informative, Jill. I strive to prioritize my clients' interests and I'm glad you felt that way. Being available at short notice is part of my commitment to supporting your needs...
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As we tranistion from CA to KS Stephen and his team were great at staying patient and helpful along the way.
Reply from Stephen Smith
October 8th, 2025 01:06 PM
I'm pleased to hear that I could assist you with your transition from CA to KS, Amanda. Ensuring a patient and supportive experience is important to me, and I'm glad it was helpful during your move. If you have any more questions or need further...
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No communication, no explanation of the process. No customer service. Only afterwards I was informed that I needed to submit information differently, wasting my time. Only when I seeked clarification was anything explained. Explanations were...
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ease of doing business w/ Stephen and company.
Reply from Stephen Smith
September 21st, 2025 03:17 PM
I appreciate your feedback on the ease of doing business with me and Envoy Mortgage Ltd, Karl. If there's anything more I can do to assist you or if you have further questions in the future, please don't hesitate to reach out. Thank you for...
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Stephen and his team are great! They were so personable and responsive and available for any questions. They made us feel very comfortable and confident during the process. They made our experience very easy and stress free. I would highly...
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Reply from Stephen Smith
September 16th, 2025 04:00 PM
I appreciate your kind words, Felicia. It's great to know that you felt comfortable and confident throughout the process. Providing a stress-free experience is something I aim for with every client. I'm glad I could be responsive to your questions...
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Constant emails and communications to let us know where we are in the loan process and the next steps that are coming up. Edocs sent fast to us with alerts and communication to fill out. Easy experienc.
Reply from Stephen Smith
September 11th, 2025 03:44 PM
I'm glad to hear that you found the communication throughout the loan process to be effective and timely, James. Keeping you informed and ensuring a smooth experience is always a top priority for me. If there are any more questions or if you...
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.
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Mortgage Loan Officer
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Licenses
- NMLS # 1404996
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952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
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