Stephen Smith

Name: Envoy Mortgage - St. Louis Branch
Address: 1717 Hidden Creek Ct # 29A, Saint Louis, Missouri, 63131
Telephone: +1-831-205-0570
Rating: 4.76

Loan Originator

Envoy Mortgage - St. Louis Branch

4.76

(55)

Mortgage

Mortgage Loan Officer

Contact Info

(831) 205-0570

Saint Louis, MO

https://www.envoymortgage.com/

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Business Hours

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

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4.76

(55)

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Communication.

Reply from Stephen Smith

October 22nd, 2025 01:22 PM

Thank you for your feedback, Mimi. It's important to me that communication is clear and effective throughout our interactions. If there's anything more you'd like to discuss or if you have additional questions, please feel free to reach out....

Stephen was very helpful and informative and seemed to have my best interests in mind. He was always available at short notice as well.

Reply from Stephen Smith

October 13th, 2025 06:23 PM

It's gratifying to hear that you found my assistance helpful and informative, Jill. I strive to prioritize my clients' interests and I'm glad you felt that way. Being available at short notice is part of my commitment to supporting your needs...

As we tranistion from CA to KS Stephen and his team were great at staying patient and helpful along the way.

Reply from Stephen Smith

October 8th, 2025 01:06 PM

I'm pleased to hear that I could assist you with your transition from CA to KS, Amanda. Ensuring a patient and supportive experience is important to me, and I'm glad it was helpful during your move. If you have any more questions or need further...

No communication, no explanation of the process. No customer service. Only afterwards I was informed that I needed to submit information differently, wasting my time. Only when I seeked clarification was anything explained. Explanations were...

ease of doing business w/ Stephen and company.

Reply from Stephen Smith

September 21st, 2025 03:17 PM

I appreciate your feedback on the ease of doing business with me and Envoy Mortgage Ltd, Karl. If there's anything more I can do to assist you or if you have further questions in the future, please don't hesitate to reach out. Thank you for...

Stephen and his team are great! They were so personable and responsive and available for any questions. They made us feel very comfortable and confident during the process. They made our experience very easy and stress free. I would highly...

Reply from Stephen Smith

September 16th, 2025 04:00 PM

I appreciate your kind words, Felicia. It's great to know that you felt comfortable and confident throughout the process. Providing a stress-free experience is something I aim for with every client. I'm glad I could be responsive to your questions...

Constant emails and communications to let us know where we are in the loan process and the next steps that are coming up. Edocs sent fast to us with alerts and communication to fill out. Easy experienc.

Reply from Stephen Smith

September 11th, 2025 03:44 PM

I'm glad to hear that you found the communication throughout the loan process to be effective and timely, James. Keeping you informed and ensuring a smooth experience is always a top priority for me. If there are any more questions or if you...

Great energy, assisted my questions and needs effectively and with convenience and assurance

Reply from Stephen Smith

August 14th, 2025 11:19 PM

Thank you, Leo, for recognizing the effort I put into making the process convenient and clear for you. I'm pleased to know that you felt supported through addressing your questions and needs effectively. If any further questions arise or there's...

Stephen was very flexible and was always available for any questions or concerns. He was amazing at keeping us in the loop and informed at all times.

Reply from Stephen Smith

August 6th, 2025 01:54 PM

I'm grateful for your kind words, Katlyn. I'm glad that my availability and communication made the process easier for you. Keeping clients informed and addressing any questions promptly are key priorities for me. If there's anything else you...

..........

Reply from Stephen Smith

July 19th, 2025 06:13 PM

Review: "Stephen did a fantastic job guiding us through the mortgage process. He was always available to answer our questions and made everything as straightforward as possible. Couldn't have asked for a better experience." Reply: I'm delighted...

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About

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.

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Mortgage Loan Officer

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