New American Funding - Stephanie Wilson

Sr. Loan Officer

Consumer Direct | Santa Ana

4.7

(46)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/stephaniewilson/

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4.7

(46)

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4.64

(39)

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5.0

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Slow in the beginning but improved over time.

Reply from Stephanie Wilson

September 26th, 2025 02:28 AM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

She went above and beyond to answer our questions and make the entire transaction as easy as possible. Stephanie and Andrew were always ready to answer our questions and address our concerns. Overall our experience was great.

Reply from New American Funding - Stephanie Wi...

September 2nd, 2025 06:26 PM

Thank you so much for your 5 star review! Having worked with you many times over the past 10+ years, it was an absolute honor to work with you again here at NAF! We strive for excellent customer service and I'm happy you experienced that. Welcome...

By having Stephanie Wilson our loan officer is already a plus. She does excellent job and as a customer we know how hard she work what's best for the customer.

Reply from New American Funding - Stephanie Wi...

September 2nd, 2025 06:27 PM

Thank you so much for your 5 star review, it really means so much! Thank you also to Jim for his service to our great country, it was an honor to work with you! Welcome to the NAF family!

We got it done

Reply from New American Funding - Stephanie Wi...

August 26th, 2025 10:46 PM

Yes, James, we did get it done! Thank you so much for your support and cooperation through this process, I am so happy we were able to meet your goals and finalize the loan for you. Welcome to the NAF family!

Stephanie Wilson

Reply from New American Funding - Stephanie Wi...

August 26th, 2025 10:45 PM

Thank you so much, Harry for your 5 star review! And, thank you for your service to our country, we respect you and we were happy to do your VA loan!NAF is committed to excellent customer service and you were a returning client… We so much...

Very professional and efficient, even gave personal contact to me for easy access to her any time I have questions. Will recommend her to friends and family. Exceptional job Stefanie. Thank you!

Reply from Stephanie Wilson

August 12th, 2025 02:47 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

The whole experience

Reply from Stephanie Wilson

August 11th, 2025 01:49 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

I was very pleased with Stephanie, she was very kind and helpful. She kept me well informed about what was happening. However, once the loan moved to processing the communication dropped off and I felt like I didn't know what was going on much...

Reply from Stephanie Wilson

August 6th, 2025 12:14 AM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Stephanie Wilson is incredible, she is such a delight to work with and so knowledgeable. However, there was no sense of urgency from the NAF team. There were multiple oversights for example unable to find HOA documentation that had been uploaded...

Reply from Stephanie Wilson

June 11th, 2025 02:25 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Stephanie & Nina were very quick at communicating and very pleasant to work with. This transaction was very smooth and uneventful. Our confidence and understanding in their processes were very tranparent and well comminucated. They stayed in...

Reply from New American Funding - Stephanie Wi...

May 31st, 2025 08:47 PM

I'm thrilled to hear that you found the communication and process smooth and transparent. It was a pleasure working with you, and I'm glad we could provide you with the confidence and support throughout the transaction. I am happy we could...

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Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance