New American Funding - Stephanie Wilson

Sr. Loan Officer

Consumer Direct | Santa Ana

4.7

(46)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/stephaniewilson/

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4.7

(46)

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4.64

(39)

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5.0

(7)

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In the end, most everything worked out as we wanted. Communication with Alexis was difficult at times (Not Good but also Not Poor), but Stephanie mostly made up for it with her communication.

Reply from Stephanie Wilson

January 20th, 2026 02:43 PM

I'm pleased to know that everything mostly worked out as you wanted, Bryan. I appreciate your understanding as we navigated the communication challenges, and I'm glad I could assist in making the process smoother. Should you have any further...

There were days that we lost because of poor communication but overall Stephanie was very helpful and I know she rallied hard for my loan to be approved. Thank you for all of your hard work. I know it wasn't easy and there were obstacles on...

Reply from Stephanie Wilson

January 12th, 2026 06:09 PM

I'm glad to hear that you found my efforts helpful in getting your loan approved, Leslie. Your acknowledgment means a lot, especially considering the hurdles we faced. I appreciate your patience and collaboration throughout the process. Thank...

Stephanie was AMAZING! So knowledgeable and patient. Explained everything thoroughly to help us make the best decision for us. Once the process was started, Michelle was on top of it making sure all the i's were dotted and the t's were crossed...

Reply from New American Funding - Stephanie Wi...

December 22nd, 2025 05:16 PM

It was absolutely our honor to work with you and help you complete your refinance. I am thrilled that NAF met your expectations and was able to provide a solution that benefited you so much! We look forward to servicing your loan and please...

Stephanie was always readily available, went above and beyond helping reassure me of every step!

Reply from Stephanie Wilson

December 4th, 2025 04:59 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Stephanie is a rockstar! Very knowledgeable and helpful.... Excellent communicator!

Reply from Stephanie Wilson

November 20th, 2025 06:48 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Stephanie,she went above and beyond,very professional

Reply from New American Funding - Stephanie Wi...

November 7th, 2025 05:48 PM

Thank you so much Melvin for your 5 star review, it really means so much. It was a honor to work with you! WELCOME to the NAF family!! :)

Was so helpful and responsive and really did everything for us. From start to finish easiest and best experience ever , Stephanie did all the work we just signed. Thank you for all your help and communication.

Reply from New American Funding - Stephanie Wi...

November 1st, 2025 07:55 PM

Thank you so much for your kind words and 5 star review!! It was a pleasure working with you and I couldn't be happier for you that it all worked out! Ultimate customer service is our top priority. We look forward to servicing your loan and...

Stephanie is a real person with an amazing personality! She was understanding of my situation, she provided me with options along with pros and cons. She was always easy to get in touch with to ask questions. Just great energy to work with!...

Reply from New American Funding - Stephanie Wi...

October 15th, 2025 07:07 PM

Teri, my friend!! Thank you so much for your kind words! It was an absolute honor to work with you and thank you for your service to our country - we love our Veterans! I am so happy you were pleased with the service that NAF could provide...

While acknowledging Stephanie's transparency, I must express significant reservations regarding this company. I cannot, under any circumstances, endorse their services. The underwriter, Michelle, demonstrated a concerning disregard for client...

Reply from Stephanie Wilson

October 13th, 2025 04:52 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Everybody was super eager, communicative, and personable. Stephanie explained every step with perfect clarity.

Reply from New American Funding - Stephanie Wi...

September 18th, 2025 02:05 AM

Thank you Christopher for your 5 star review! It means so much! It was a pleasure working with you and I'm so happy you found our service satisfactory. We strive for excellence here at NAF. Welcome to the NAF family!

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Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance